How to run and grow an editing and proofreading business. Q&A, Part 2: The Editing Podcast, S4E612/5/2020
In this episode of The Editing Podcast, Denise and Louise answer more questions about how to run and grow an editing and proofreading business.
Click to listen to Season 4, Episode 6
Listen to find out more about:
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
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How to run and grow an editing and proofreading business. Q&A, Part 1: The Editing Podcast, S4E511/5/2020
In this episode of The Editing Podcast, Denise and Louise answer questions about how to run and grow an editing and proofreading business.
Click to listen to Season 4, Episode 5
Listen to find out more about:
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Anna is training to be a proofreader and plans to set up her own business in the near future. She’s ready to upgrade her kit but wants to make sure her investment is fit for purpose.
Says Anna:
At the moment I am working on an old-ish MacBook Pro but know I need to upgrade very soon. The dilemma is whether to buy an improved laptop or move to a desktop. My preference is for Apple products as I know my way around them better. I’m tempted to get a better laptop. I like the freedom of being able to move around and I often travel. But I know that a desktop would give me a significantly bigger screen. What are your thoughts on screen size for proofreading? How important is it to have a large screen, or is it easier to use two screens side by side at times? And if you use a laptop how small a screen would you consider too small?
Hi, Anna!
Great question. In short, I think you should go for what suits your lifestyle best. But let's look at some options. The greedy option This is my choice! In my shed, I have a desktop with two large screens. In my house I have a backup 14” notebook.
Some of my editing colleagues have three or four large screens rigged up to their desktops. That’s great if your machine can handle it (some can’t) and if you have the space (some don’t).
If I’m honest, until recently I considered it unthinkable to work five hours a day on my HP Pavilion notebook. My desktop and double screenage setup was a necessity! I suspect there's evidence of that thinking somewhere here on the blog! But that’s hogwash. In November, a family member became poorly and I had to relocate from my office (at the bottom of my garden) to the dining table in my house.
We’re now past the middle of January and I’m still there, though I’ll be heading back to the shed in a week.
But you know what? It’s been fine ... more than fine. Yes, I've had to toggle a lot more but that’s such a first-world problem! And I do have a second screen! My pal and fellow editor Kat Trail told me about an app called Duet that allows me to hook up my Windows notebook to an an iPad ... MS to iOS. Who'd have thought? And she showed off her new lap-desk. Like a sheep, I bought the whole caboodle! It works like a dream. Thanks, Kat!
The light option
You say you like to travel. Meet Kate Haigh, another editor friend of mine. She’s location independent. She works with a laptop and nothing else. It gives her the flexibility and mobility she needs to travel the world. She’s in Guatemala City as I write! Once upon a time, she had multiple large monitors, but she adapted. Given your itchy feet, you might like to read her posts about location-independent editing and proofreading (see the Taking Your Proofreading Service on the Road series via For Editors and Proofreaders section on the Kateproof blog). There are lots of tips and tools on offer for editors who want to lighten the load. One of Kate’s favourite pieces of equipment is the lightweight, foldable Roost laptop stand If you decide to commit to a new laptop but want an additional largish monitor, hook up your existing MacBook Pro or splash out on an additional monitor especially for home use. What’s too small? I’d recommend a screen that's at least big enough to house the full width of one page at a viewing scale that’s readable, with some room in the margins to spare. That way you can call up a navigation pane in the sidebar without having to scroll across the page. Additional navigation panes could include the Find pane in Word or the Bookmarks pane in a PDF reader. I can achieve this comfortably with my 14” notebook screen. Beyond the screen: RAM and processor I think that screen size is less important than RAM and a decent processor. The more programs we’re running, the bigger the demands on our kit. When we’re professionally editing and proofreading, we’ll likely have multiple files open simultaneously. We’ll be running Word and/or PDF readers. We’ll be using additional software (macros, for example) to complement our beady eyes. And there are online tools and resources (e.g. email, dictionary and style manual) that we’ll need to access. Regardless of whether seeing all that stuff requires a quick keyboard toggle or is viewable on multiple screens, it’s greedy. Focus on performance first and screen size second. Smaller screens can be adapted to. Poor processor performance and memory can’t – they're just a frustration and will slow you down. Back to my notebook: the screen is only 14" but it has an Intel Core i5 7th gen processor (not the highest spec but good enough), 8GB of RAM, and a 256GB SSD, all of which means the machine can fire on all cylinders while I'm putting it through its paces. In a nutshell You don’t need one large screen to do a pro job. You certainly don’t need three. You might well find them rather marvellous if you have room and are not looking to go anywhere anytime soon. But if they’re going to clutter up your living space and remain unused much of the time because you’re on the road, they’re a waste of your money. Invest in the equipment you feel comfortable with and that works hard for you, and you’ll not go far wrong. Good luck with your training!
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Yolanda is a self-published author who wants to build a fiction proofreading and copyediting business. In this Q&A I consider the steps she should take to get her editorial business off the ground and fit for purpose.
Says Yolanda:
I am a fiction author located in U.S. and I've been self-publishing for almost 6 years under various pen names. I still work full-time (over 20 years in the administrative field), however I would like to start a freelance career as a fiction proofreader/copy-editor. I am a certified legal proofreader but outside of my day job & my own books I don't have experience proofing. I intend to use freelance job sites & my connections with self-published authors to build my portfolio. As far as blogging, I'm not sure what I would discuss since my focus is fiction & I'm not an expert yet to give other proofreaders advice. What would be my next steps to transition from fiction author to fiction proofreader/ copy-editor for self-published authors as far as getting my business up & running, classes (if any), pricing, etc? Hi, Yolanda! Thanks for your question. I’ve broken down my advice as follows:
Training I think you’re wise to consider training. It’s essential that your knowledge of grammar, spelling and punctuation conventions is top-notch. If it’s not, you won’t be able to correct your clients’ files to industry standards. I'd recommend that you search for a grammar brush-up course as a first step. That will enable you to discover whether your technical knowledge is on point and if there are any weaknesses that you need to attend to. Here are a couple of options for you to consider:
Fiction work does require an empathetic hand because editors and proofreaders are often faced with the dilemma of how to amend such that we remove errors and improve readability but respect narrative voice and flow. However, it’s only when you know what a problem is that you can decide whether to fix it! Training is absolutely the right place to discover your weak points. Better that than via a disgruntled client. Your second step should be to undertake professional editorial skills training. This will be of particular use to you because it'll move you into the editing mindset and away from the authorial one that you're used to. I appreciate that you've self-edited, but editing one's own work is a very different proposition to offering professional services to paying customers, as you clearly realize. Professional training will also enable you to determine the level of intervention that each type of editing requires. In turn, that will help you avoid scope-creep and undercharging. Especially when proofreading, knowing when to leave well enough alone is an art in itself! Here are some reputable US-based programmes to consider:
Services
You’ll need to develop a service model that differentiates between the different levels of editing. Many self-publishing authors don’t know the differences between proofreading, copyediting, line editing, and developmental editing. Many editors' definitions vary too. And so while the lines are often blurred, especially when we compare different independent editors’ service descriptions, professional training will help you clarify how you'll describe your services so that your clients understand exactly what’s on offer. You can see some examples of how I’ve tackled definitional issues here:
I’d advise taking a look at a range of editors’ websites to familiarize yourself with the breadth of services on offer and the way your future colleagues describe these. There’s no right or wrong. Rather, it’s all about clear communication and helping the client understand how you can solve their problems.
Visibility
Blogging needn't necessarily be your primary content platform, though I think it works well for editors and proofreaders because our wordy clients are comfortable with wordy information! Even if you don't concentrate on vlogging or podcasting, at least think about how you can introduce audio-visual material into your marketing mix in order to stand out and offer your audience alternative ways to get what you're offering. You don’t need to focus on colleagues either. Far from it. Fifty per cent of my content is created for beginner authors. I’d recommend you consider using your experience as a self-published author of fiction to guide potential clients on how to navigate their own publishing journeys. Think about what their problems and questions might be. Think about what your own problems and questions were! For example, you mentioned having used a pen name; that would be an interesting topic to any beginner author wondering whether they should publish under their own name. Great content marketing solves problems. If you decide to blog, offer fantastic value by helping other writers solve their conundruns using all your knowledge and experience ... the rough and the smooth. Everything you’ve learned on your own journey has the potential to help others. Don’t forget that your experience of self-publishing can be used as a unique selling point that makes you stand out. Combine that with high-quality training and you’ll be on the way to building a compelling online presence. Consider how you might make your content visible beyond the blog (or vlog or podcast) by creating a resource hub that makes what you’ve created accessible via different pages on your website. It’s my belief that having an individual, standout online fingerprint is essential for those entering the editorial freelancing market. There’s too much competition out there to create a website that looks just like everyone else’s. So do focus on your marketing so that over time you can be as discoverable as possible. Here are a few examples:
Pricing
Many national editorial societies have guidelines or suggested minimums for what editors should charge. I look at these but don’t use them to determine my own rates because they distract me from the important things than any pricing model needs to take account of. These are:
In relation to your needs, it matters little if the Editorial Freelancers Association thinks that $30–50 per hour is a common and acceptable rate for copyediting if you need $70 per hour to keep the bailiffs from the door. With that in mind, when you start to think about pricing, work out first what you need to earn as a minimum to make your business viable. That’s your baseline. From there you can work upwards to what you want to earn and what your clients will bear. Self-publishing authors aren’t a homogeneous market when it comes to writing skill, genre or budget. Some will be shopping for an editor whose fees are lower than that which you need to earn. Others will be prepared to pay more than you want to earn. Yet others will sit somewhere in the middle. It’s not only the budget that will vary; your authors' locations will too. And so if your potential client is based in Sweden, it’s likely that what $40 will buy in Sweden is not the same as what it will buy in the US. Since the cost of living varies from country to country, what an American client thinks is a high rate might seem an absolute steal to the Swede. And that’s another problem with professional association pricing tables – they focus on the domestic market whereas your potential market lies well beyond the sovereign state in which you reside. That’s why it makes more sense to build your pricing model on your own needs rather than some notion that there’s one universally applicable rate (or range) for editing or proofreading. There isn’t. There’s some excellent detailed guidance on editorial rate-setting from Rich Adin on the American Editor blog. Start with the following: Sign-off I hope all that gives you a few ideas for how to move forward, Yolanda, and I wish you well on your editorial business-building journey! There’s plenty more information on my blog in the following archives: Money Matters, Marketing, Starting Out and Training. Dig into that and start connecting with other editorial pros online. There are lots of us on Facebook (the Editors’ Association of Earth is a good place to start), Twitter and LinkedIn ... and beyond! See you there!
Louise Harnby is a fiction copyeditor and proofreader who specializes in helping self-publishing writers prepare their novels for market.
She is the author of several books on business planning and marketing for editors, and runs online courses from within the Craft Your Editorial Fingerprint series. She is also an Advanced Professional Member of the Society for Editors and Proofreaders. Louise loves books, coffee and craft gin, though not always in that order. Visit her business website at Louise Harnby | Proofreader & Copyeditor, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn. If you're an author, take a look at Louise’s Writing Library and access her latest self-publishing resources, all of which are free and available instantly.
Sharon is a self-published author who’s improving her self-editing skills with professional editorial training. However, she’s worried that her chosen course isn’t worth the money she’s paying.
Says Sharon:
Dear Louise, I am a self published author. I am trying to improve my skills on proof reading and copy editing. I am doing a course for [training provider redacted]. Can you give me any advice, are courses a waste of time and money. What do you advise me to do please help, many thanks Sharon
Hi, Sharon! Thanks for your question. I’m more than happy to guide you. My view is that there are several issues to consider:
After I’ve discussed these issues, I’ll offer you my recommendation on how best to proceed. Pro courses: what they do I believe that professional editors and proofreaders should undertake professional training to ensure that they’re fit for purpose ... just as an engineer, a plumber, a teacher or a doctor does. And while the course you mention isn’t one that I’ve done, the provider is recognized and respected by many UK editors and proofreaders and publishers. Let’s have a quick look at some of the key modules:
Here’s a brief summary of the differences between copyediting and proofreading as defined by the UK publishing industry. The two skills are different (though the terminology does tend to blur outside the mainstream). Says the Society for Editors and Proofreaders: Copy-editing is to ensure that whatever appears in public is accurate, easy to follow, fit for purpose and free of error, omission, inconsistency and repetition. This process picks up embarrassing mistakes, ambiguities and anomalies, alerts the client to possible legal problems and analyses the document structure for the typesetter/designer.
Assumed prior knowledge
The most important thing to recognize is that professional proofreading and editing training providers assume a level of proficiency in regard to the student’s existing sentence-level language skills. The courses are not designed to teach people standard spelling, grammar and punctuation (SPaG). Rather, they’re designed to help those who already have a solid grasp of SPaG to mark up, or directly amend, written materials in a manner that respects professional publishing conventions and the client’s brief and style. And while your course does include a module to help students assess whether their language skills are up to scratch, comprehensive grammar and punctuation training is not its focus. Your needs and the course’s intention: Is the fit good? There’s nothing wrong with your course’s syllabus. For someone who wishes to build an editorial business, and has an existing appreciation of conventional SPaG, the training is right on track. For that person, the course is not a waste of time or money. It’s a wise investment that will ensure they’re fit for purpose when they begin copyediting and proofreading for clients. However, I don’t think that course is the right fit for you. It’s teaching you skills that are not, for the most part, relevant to your immediate requirements. Instead, I think you should focus on strengthening your grammar and punctuation. See more below in ‘My recommendation’.
The limits of self-editing for pro self-publishers
A word of caution! I’m a professional copyeditor and proofreader. I blog regularly and know as well as anyone that self-editing has its limitations. Most of us, no matter how strong our language skills, cannot self-edit our own work as effectively as we’d edit another’s. That’s because we’re too close to our own writing; we see what we want to see on the page rather than what’s actually there. Carrying out several checks at intervals can help eradicate most errors but perfection is unlikely. It’s for that reason that I pay a colleague to proofread my blog posts before I publish them (with the exception of these Q&As, which I publish quickly because a reader’s asked for help and I don’t wish to keep them waiting). And even if my pro editor doesn’t find any literal errors, it’s unusual for them not to offer several improvements to the sentence flow for the purposes of clarity and engagement. And so once you’ve developed your SPaG skills, you’ll be able to remove many of the errors in your books, but not all of them. And it’s likely that a professional line or copyeditor will be able to help you smooth the text in a way that improves the flow of your narrative and dialogue. I realize that budget is an issue for some self-publishing authors. Nevertheless, I recommend commissioning professional editorial services if the author can afford it. Professional editors hire pros; so should pro authors if they want to mimic the standards that traditionally published authors strive for. Not doing so will mean that errors, inconsistencies and structural problems might still be evident to the paying reader. At the end of the post, I’ve included links to some resources that discuss the different levels of editing and the order of play, in case you (or other readers) need some additional guidance.
My recommendation
I commend you for seeking to develop your editing skills, Sharon. Self-editing is vital; the more you can do, the more money you’ll save when it comes to investing in professional editing! However, I think you’d be far better off investing in training that’s dedicated to teaching English-language grammar and punctuation standards. Start by searching online for grammar courses run by your local college or university. Before you enrol, speak to the course supervisor and explain what your problems are. That way you can ensure that the course is a good fit. Developing these skills will really help to drive your sentence-level editing forward. If your budget allows for it, consider seeking the assistance of a developmental or story editor before you start worrying about the detail. A manuscript evaluation or critique will help you deal with any big-picture issues before you spend time on the nitty-gritty. Sentence-level editing (by you or a pro) without prior structural assessment can be rather like trying to build a house on boggy ground – even if the walls look pretty at the outset, it won’t be long before cracks appear! Now it may be that you’re already attending to story craft. In which case, my apologies. Still, the advice will serve other indie authors who are wondering about the order of play. I hope my response helps you decide on where to go next. Thanks again for your question. Feel free to drop me a line in the comments if you want to follow up on anything I’ve mentioned. Resources
Louise Harnby is a fiction copyeditor and proofreader. She curates The Proofreader's Parlour and is the author of several books on business planning and marketing for editors and proofreaders.
Visit her business website at Louise Harnby | Proofreader & Copyeditor, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn. If you're an author, take a look at Louise’s Writing Library and access her latest self-publishing resources, all of which are free and available instantly. Q&A with Louise: Is blogging dead or can I still use it to make my editing business visible?11/12/2017
This latest Q&A is for Eloise, who is right at the beginning of her proofreading and editing business journey and is keen to get her content marketing underway. Here's her conundrum: should she blog, vlog or podcast?
Hi, Louise! I’m based in the US and am in the process of setting up a new proofreading and editing business. I’ve been reading your blog and searching online elsewhere for guidance on getting seen.
A lot of people are talking about how video and podcasting are the big things. Would I be better off carving my niche with one of those, or is a blog still viable? I’ve read articles saying that blogging is on the way out but it’s still my preferred option. Your advice, please!
Hi, Eloise. That’s a great question! And congratulations on embracing a content marketing strategy early on. The sooner you start, the quicker you’ll see results.
I’m going to break down your question into three sections.
What does your audience prefer? I think this is the key issue. How you and I would prefer to carve out a niche is less important than what our target audiences want. I know a lot of pro marketers who have podcasts and vlogs and blogs. However, they still tend to focus on one channel and repurpose the content for others because: (a) they need to appeal to broad audiences with multiple preferences, but (b) they still only have 24 hours in a day. The situation for the editor is, I think, less demanding. I’m not for a minute suggesting that authors, students, charities, businesses and academics don’t consume audio-visual content. They do. I’m suggesting that since they’re looking for editors and proofreaders to help them with their writing, our providing content in written form makes sense. Blogging is therefore a good fit – a natural solution – because people with wordy problems are more likely to feel at home on wordy platforms. Think, too, about search. An academic looking for guidance on how to style her citations according to Chicago is more likely to search on Google than on YouTube, and unlikely to search on Pinterest. Now, of course, the search engines don’t link only to written content – not at all – and the more audio-visual content there is, the more it will show up in the search engines. However, highly ranked content holds its position because the search engine algorithms have deemed it interesting and valuable, based on the extent to which it’s linked to, shared, liked, commented on, and for how long people are engaging with it. We’re more likely to get positive responses to our content if we’re using channels that are suitable. And this is where I worry that the podcast and the vlog are not ideal primary platforms for editorial content ... Which channel best communicates what you’re offering? What works best will be determined by the nature of your content and what your audience wants to do with it. Here are a couple of examples:
Creating great content is about value, but also about accessibility. We need to ensure that our audience can get the help they need as quickly as possible and in a way that makes it usable. Otherwise they’ll become frustrated and go elsewhere. The beauty of the blog is that our audience can scan, grab, like and share quickly. That’s what marketers call a ‘good user experience’. I call it making people happy. Why blogging isn’t dead I’ve read those articles too. I’m flummoxed by them. They seem to assume that there’s only one market and that it’s full of people with the same problems, and that those people want to access solutions in the same format. That’s not the case. It can’t possibly be so for the reasons I’ve already discussed. I have evidence too. In 2017, my website received 343,302 page views (green column below). Google Analytics tells me that my blog content was the primary driver. I create content not only for authors but also for proofreaders and editors (it’s how you found me) and it shows that I’m ranking in the search engines for the questions people are asking and that I’m providing answers for.
Of course, that didn’t happen overnight; it’s taken me seven years to generate that level of discoverability. I believe that the increase this year's page views can be accounted for by a more purposeful approach to branding, scheduling, social media sharing, and content scope.
And while most of those visitors are colleagues (or people thinking about entering the industry), my being discoverable in Google for keyword search terms such as proofreading drives clients my way. You might also be interested in technical writer John Espirian's analysis. John started posting regularly on his blog several years ago and he's been purposeful about branding, scheduling, sharing and scope right from the get-go. He's found a significant correlation between his page views and his blogging. I think his results are superb and demonstrate how powerful blogging still is in terms of visitors to one's website.
You can see the full discussion on LinkedIn here.
Some of the objections raised in regard to blogging are as follows:
I believe there are solutions to these potential problems and I’d therefore recommend paying attention to the following: Mobile-friendly Make sure your website is responsive. That way, all the content – from your blog to your home page – will be readable on a mobile device. Try to keep your paragraphs short – anything more than two to three sentences on your laptop or desktop screen will appear as a wall of text on a smart phone. Multiple formats There’s nothing to stop you repurposing your blog content and introducing other media into the mix. For example, you could include short introductory videos about the blog post that could be used on social media to drive readers to your site. You could also introduce video tutorials into the mix, if and when they're relevant. I've done this with the installation instructions for my digital proofreading marks. Some of my colleagues have created excellent tutorials on macros and using Word's styles function. Or you might also create PDF versions of your blog posts so that readers can download the content to their preferred devices and read it at their leisure. Here’s an example of something I created to alongside my article Should a writer hire a freelance editor before submitting to an agent? And should editors accept the work?
Subscription numbers
Just because people aren’t subscribing doesn’t mean they aren’t reading, sharing, liking, commenting and linking to a blog. I began building my subscription list back in 2017. By May 2019 it stood at 900+. Compare that with 398K+ website page views in the past 12 months and it becomes clear that readership doesn’t equal sign-up.
It’s lovely to see people subscribing and visiting our sites but there’s a limit to how much we should dwell on the numbers. Someone else might have a website with much lower page-view numbers than mine but be targeting their core clients just as effectively and achieving their business goals.
The big issue is whether we’re discoverable by those who need our help and want to commission our services or buy our books, training courses and other products. Do we have a visible online fingerprint? Does that help our potential clients to find us? And are we securing the kind of work we want at the fee we desire? Those are the questions we should be focusing on. Density Current evidence suggests that longer blog posts get more likes and shares (see The Ideal Length for Blog Posts, Tweets, and Everything Else in Your Marketing). That can mean that our content is text-heavy. Two thousand words of waffle won’t do the blogger any favours so quality is always paramount. Focus on solving people’s problems and you won’t go far wrong. And if that means walls of text, break them up – not only with paragraph breaks and headers but also boxes, quotes images (Canva is your friend!), and bites of video or audio. Emotional connection There’s no doubt that when it comes to hearing someone’s voice and seeing their smile audio and video have the edge. That’s another reason why you might decide to add these media into the mix. But written content can be emotive too. When we solve people’s problems we make them feel something – relief, appreciation, a sense that they’re not alone, that they’re being listened to. I’m hoping you feel I’ve listened to you by dedicating this Q&A to your question and that you feel happy as a result. And I hope that you’ll share this post and visit again. That’s a win for both of us. And if you publish consistently useful, emotive stuff on your blog on a regular basis, you’ll build trust. When we’re trusted, our content is more likely to be shared and linked to ... sometimes even before the reader has had time to look at it. You can enhance those trust levels by making your blog posts recognizable, for example by incorporating images with a consistent design and your brand colours. Delivery Getting eyes on your blog is tricky at the beginning. Social media is the most powerful delivery tool available and should be incorporated into any content marketing strategy. Invisible content is of no value to you or your audience so build your network and use it to share what you’re publishing. Even if your blog content is solely focused on clients’ problems, other editors and proofreaders will also be interested because their clients might have similar concerns. Plus, colleagues are advocates. The international editorial community is beyond generous ... unusually so, I think. Engage with it, share your blog content with it, and give back what you get through reciprocation. If you create high-quality posts, your editorial friends will support you, I promise. What should you do? If your target audience wants to receive your content in written format, and that’s something you want to embrace, you should blog. Blogging isn’t on the way out. It’s as vibrant as ever ... as long as the content is giving people what they need, discoverable by those who need it, and readable on the devices they’re using. And to answer the final part of your question, I am absolutely going to continue blogging – I think that for our audience nothing beats it. I’m excited (and nervous!) about incorporating audio and video but the blog will remain my primary channel until further notice! Let me know when yours is live!
Related resources
Eguide: How to Build an Editorial Blog (Business Skills for Editors 2) Multimedia course: Blogging for Business Growth
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses. How do I turn my literature and creative-writing teaching background into an editorial business?25/10/2017
This week’s reader question is from a teacher of English language, literature and creative writing. She’s looking for a new direction – something beyond the school environment that will allow her to use her educational experience and existing knowledge base.
Here’s what Noella had to say:
Dear Louise, I'm a UK-based secondary-school English teacher of language, literature and creative writing, and am looking to move into editing or publishing. I feel that I already have some of the skills required but I'm also on a budget and would like to know how someone like me could perhaps sneak into this area of work via a recognized route that isn't too costly. Essentially, I want a better work/life balance and to feel more in control of my career. Hope you can advise me. Hi, Noella! Thanks so much for your question. Work/life balance Given that flexibility is important, I’m inclined to recommend the path of independent editor (freelancer), rather than working in-house. Running your own business will give you control. Setting up on your own will require a lot of hard graft at the outset (as I’m sure you realize). However, it will provide you with the freedom to choose your own hours, set your own rates, and decide which projects you wish to take on. The different levels of editing I think it’s worth summarizing the different levels of editing as this will show you where your current skills might slot in.
There’s more information in the following articles:
What would suit you? Given that you’re already immersed in teaching creative writing – albeit to a younger audience – you might do well to focus your training on big-picture work because you could utilize an already-developed skill set. Another route to consider is offering private writing tuition. Many first-time authors want to develop their craft, and if you enhance your existing knowledge base with specialist professional training and professional society membership, you'd have a powerful key selling point not only to local writers but those searching online too. And if you enjoy working with secondary-school students, there’s nothing to stop you offering private tuition to them too. You’ve already proven yourself within the school sector, but this option would allow you to continue teaching while achieving control and flexibility over your working hours. Training I’ve covered the issue of training in previous Q&As so take a look at the following articles for information about high-quality courses that focus on the broader practice of editorial work:
If you do decide to focus on big-picture editing, I’d recommend specialist training. Perhaps you’ll discover nothing new, but that will be a huge confidence booster. And if there are gaps in your skill set, you’ll find out where they are and be able to rectify the problem before you begin working with clients. Sophie Playle of Liminal Pages is an experienced developmental editor who runs two relevant courses: Also take a look at the Society for Editors and Proofreaders’ Introduction to Fiction Editing. Note that the SfEP assumes basic copyediting knowledge for this course. Getting noticed One of the biggest challenges for any new editorial business owner is getting noticed. Again, I’ve discussed marketing in previous Q&As, so you might like to review the following:
If you were to go down the route of offering creative writing courses for beginners, consider researching local writing groups; and talk to local bookshops to see if you might publicize the courses through them. How about your local chamber of commerce? Is there support there – perhaps local contacts who are involved in self-publishing? You might collaborate with the chamber to provide a beta course or seminar series that would help you learn what works and what doesn’t. This would enable you to mine your existing teaching skill set while expanding your local network. And, of course, self-publishers aren’t the only market. Mainstream publishers are a superb client base with whom to build your portfolio once you’ve completed your training because they already understand the value that professional editors bring to the table. It’s worth bearing in mind, too, that there are fewer specialist developmental editors than copyeditors and proofreaders. Moving in this direction would mean you have less competition once you begin actively marketing your new business. Budget One thing I can’t advise on is whether my suggestions are ‘too costly’! Price is always relative in any case. My recommendations are based on quality rather than affordability because I see no sense in suggesting training that won’t help you achieve career independence and fitness for purpose. Your career background will offer you a strong foundation on which to build your editorial business, and if you’re prepared to combine those skills with additional professional development and a commitment to marketing, I believe you could do very well indeed. Good luck, Noella!
Louise Harnby is a fiction copyeditor and proofreader who specializes in helping self-publishing writers prepare their novels for market.
She is the author of several books on business planning and marketing for editors, and runs online courses from within the Craft Your Editorial Fingerprint series. She is also an Advanced Professional Member of the Society for Editors and Proofreaders. Louise loves books, coffee and craft gin, though not always in that order. Visit her business website at Louise Harnby | Proofreader & Copyeditor, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn. If you're an author, take a look at Louise’s Writing Library and access her latest self-publishing resources, all of which are free and available instantly.
This week’s reader question is from Pritti, who’s already secured publishing work but wants to move out of her science commissioning role. Lack of practical experience and relevant qualifications are holding her back.
Pritti says:
Thanks so much for allowing this to be a open forum/platform for beginners like me to ask questions! I am a 23-year-old law graduate who currently works as a commissioning editor for a online science publishing company. However, even though this has been a 'foot in the door' type of position, my heart is really set on going into trade publishing and becoming a freelance editor. Not only that, my position here as a commissioning editor isn't what it actually says on the tin – it's more on the commissioning side of things rather than editing. In fact, I do no editing whatsoever, in my opinion! So I feel like I'm not gaining the necessary skills I need for the industry. I was thinking that obtaining a well-recognized qualification would help get me noticed, as my ultimate goal is to become a freelance editor – but without gaining the necessary experience in my current role, and without the qualifications, I do feel like I'm at loss here. I've also applied for a number of roles but been unsuccessful owing to my lack of experience. Freelance agencies have also rejected my application for the same reasons – not having enough experience. Furthermore, there's also no way of acquiring clients where I work. Please help! Thanks so much for your question, Pritti! I accept that your current role won’t give you the practical experience you require because you’re in a commissioning rather than production role. However, I don’t think that needs to stand in your way of embarking on training that will prepare you for developmental editing, line editing, copyediting or proofreading in a freelance capacity. No training provider will turn you away because you don’t already have the experience! The UK’s Society for Editors and Proofreaders, for example, offers a suite of online training courses designed for novices and experienced professionals alike. I wonder whether because you’re working in-house you’ve got yourself into a mindset of thinking like an employee. If want to work as an independent editor, you need to start thinking like an employer (of yourself). That means sorting out everything for your business from your training to marketing to administration. Getting qualifications My first piece of advice is therefore to sort out the qualifications issue. I’ve covered this in several previous Q&As, so take a look at the articles and the list of national editorial societies below. You haven’t told me where you live but there are several distance-learning options available (in Canada, the US and the UK, for example).
Once you’ve acquired the practical skills, you’ll be in a position to begin the journey of acquiring work. Again, though, I think you need to shift into the mindset of a business owner. Getting work Freelance agencies are certainly one option, but that’s a narrow approach to take given the many others worthy of exploration. Here are some additional ideas:
Your subject specialism You told me that you’d like to work in the trade publishing sector. The term ‘trade’ refers to the publishing of materials for a general audience. If you want to be found by, for example, independent thriller writers, you’re going to need to be visible, and that may take time while you build your portfolio and your SEO. If you want to do freelance work for trade publishers (for example, Pan Macmillan or Little, Brown) you’ll might well struggle until you have more experience under your belt (unless you get lucky). I think this is something you should set your sights on further down the road. In the meantime, focus your efforts on building your freelance business – marketing yourself and practising your post-qualification craft. I always recommend that new entrants to the field focus attention on the market where they’re most likely to stand out. Specialize in what you know first; diversify later. You have a law degree. I don’t. That’s why I’d never copyedit for a law student or an academic submitting an article to a legal journal. And while I have proofread law books for academic publishers, those clients never asked me to copyedit. Your law degree means you speak a language and have a knowledge base that I don’t (and many other experienced editors don’t). You can use that to differentiate yourself. When I began my editorial business journey, I had professional training, a politics degree and experience of working in-house for a social science publisher. I didn’t spend valuable time trying to get my business off the ground by asking Gollancz if I could proofread their SF Masterworks series (much as I would have loved to do that!). Instead, I went and knocked on the door of social science publishers and spent several years honing my craft with politics, sociology, philosophy, economics and media studies books. Over time, new opportunities arose as I became more visible and my marketing efforts began to bear fruit. But it did take time, and while that happened I concentrated on where my strengths lay so that I could gain experience. I believe that you need to do the same. I think you should focus on the following client groups to begin with:
Some academic publishers also have trade divisions/imprints and so the academic work can deliver trade opportunities to the independent editor. Summing up I hope that helps you get your thoughts in order, Pritti. If you take things one step at a time, I’m confident you can get to a point where you’re immersed in the trade sector. But I’d recommend building up to it by playing to your market strengths. Good luck!
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Lisa got in touch to ask for help with getting her proofreading career off the ground. She’s feels as if she’s between a rock and a hard place because of a lack of academic qualifications, career experience and time.
Lisa asks:
Hello, Louise! It seems that a lot of future editors have great educational experience. They can build on that to start with as a marketing tool. What can I do if I have spent 25 years raising children, and I don't have more than an associate's degree in General Studies, no experience, and not a lot of time to spend on learning marketing? I am a dog-walker and pet-sitter during the day, and I want to start marketing myself as a proofreader. Help! Hi, Lisa! Thanks so much for your question. I can appreciate that you probably feel like you’re banging your head against a brick wall at the moment. I do have two books that take you through the steps of editorial marketing, and one free booklet. I’ve posted links to those at the bottom of the article. They’ll give you the detail; here on the blog, I’m going to focus on the basics and try to get you in the right mindset. Time constraints Time management is a tough one, but it’s something that everyone who’s set up their own freelancing business has experienced. The challenges don’t go away once we’re established either. Take me for example. I have to find time to work on my business, too – time for marketing, time for administration, time for advanced training, time to train others! I, too, have a family and a business to run (my fiction editing work) during the day. Time for the business of running my business has to be found, and it’s tough. That’s why I’m writing a blog post now, at 9.30 p.m. on a Monday evening on my laptop in front of the TV. The dog’s to my left, the girl’s in her room, the hubbie’s on the other sofa! My life is all about multitasking and there’s no way around it. I know a lot of people who do their marketing out of hours, or chunks of it at least. We all have the same 24 hours in a day and we all juggle our backsides off to make it work. It’s just the way it goes. There’s no way of cheating it, no shortcut for any of us!
So, MINDSET TIP #1: Instead of thinking about how much time you don’t have, think instead of where you might borrow time from.
Here are some ideas:
Do you work 7 days a week, 365 days a year? For some people in the world, that’s a reality not a horror story, and if that’s you, you have my genuine sympathy. But if you do take weekends off (or one or two other days during the week), and if you do take some annual leave, might you consider using it as a busman’s holiday – devoting it to your business (marketing, training, etc.)? This isn’t most people’s idea of fun; it’s certainly a sacrifice. But if it gave you that 50 hours of professional training that you need to get off the starting blocks, it would be a sacrifice worth making, an investment for your future. Training Once you’ve borrowed some time, you need to decide what to do with it. I mentioned training briefly above but let’s dig a little deeper. You didn’t tell me what pro training you’ve completed, so for safety’s sake I’m going to assume it’s limited. Professional training is, I think, a requirement for anyone wanting to be taken seriously in today’s editorial freelancing market. It gives you confidence, ensures you’re fit for purpose and puts you on a par with the thousands of trained colleagues with whom you’ll be competing. Having pro training is no longer stand-out, it’s stand-ard. You might be worried that you don’t have time to do in-depth professional classes – you’re at work all day so can’t attend on-site training.
So, MINDSET TIP #2: Think online. This is the way to go because you can train at your convenience in your own borrowed time.
Above, I talked about Laura Poole and Erin Brenner’s online classes via Copyediting. The Society for Editors and Proofreaders and the Publishing Training Centre in the UK both offer outstanding distance-learning courses for copyediting and proofreading, too. Those are just a few examples, but nailing the classes means you can demonstrate on your website that you’re a professional – with pro training, a pro attitude and pro commitment. I believe that our marketing messages should focus on our clients’ problems first and foremost, but backing that up with training is a no-brainer. So let’s talk about marketing. Marketing The thing about marketing is that you can get right on it – start doing it while you’re learning it. Perhaps there are some editorial freelancers who have client lists as long as their arms and can rely completely on word of mouth. Or they have lots of publisher clients who offer repeat work (I’ll talk about that below). But the new starter in today’s market has to think bigger.
So, MINDSET TIP #3: Be visible. The invisible proofreader (or editor) is an unemployed proofreader (or editor). Even pro proofreaders and editors need to market themselves consistently.
Some types of marketing are slow burn; some can have a much quicker impact. Here are some ideas that fit into both categories:
And that final point leads us onto something else worth considering … Client focus When it comes to marketing, every editorial business owner needs to think about which clients they’re going to target. For you, this may feel trickier because you don’t have a career background that lends itself to a particular subject specialism.
So, MINDSET TIP #4: Instead of thinking about what you don’t have in terms of education and career experience, think about what clients want and what their problems are.
Here are just a few examples that will help you develop your marketing message:
Focusing your message on solutions to your clients’ problems means they see you concentrating on them rather than on you. Imagine this … you walk into two shops, intent on buying a new pair of shoes from one or other. In store A, the assistant spends half an hour telling you about her feet. In store B, the assistant asks you about your own. Where do you want to buy your Jimmy Choos – A or B? All of us need to make our clients want to buy editorial services from us, so we need to focus our message on their problems and their needs, not how brilliant we are. And in fact, though, we can demonstrate our brilliance precisely by being focused on them. It comes down to good old-fashioned customer service. Hope that helps. I wish you well on your editorial business-building journey, Lisa! Resources
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Can you proofread and copyedit professionally without being mouse-dependent? And what if you don't have a degree? Does it matter? A reader asked me. Here's my take.
Andrew says:
I am considering taking introductory courses in proofreading and copyediting; firstly, please could I ask you about the software used. Usually I prefer to use the keyboard to move around the menus, because I find repeatedly using a mouse tiring on my hands and arms. Does (at least some of) the software used in your industry allow keyboard use as an alternative to mouse work? Secondly, would my lack of a degree hold me back? I have many years' experience in IT system development and programming; would this experience be attractive to publishers? However, I was hoping to not just to work on IT-related material! Thanks for your question, Andrew. Let’s deal with the software issue first. Software Text editing When editing raw text, most editors use Microsoft Word. There are several excellent complementary add-on programs. These increase the editor’s productivity because they allow us to do complex tasks more quickly. One example is PerfectIt, an outstanding consistency checker that can be customized to find and fix problems including hyphenation, capitalization, spelling variance, number style, italics, super/subscript, bullet punctuation, and wildcard searches. In addition, there are hundreds of free macros available to editors, all of which are designed to complement the editor’s eye. Examples include spell-checkers, proper-noun analysis tools, homonym and homophone identifiers, Then there are onboard tools in Word such as wildcard search and find/replace to name but two. And let’s not forget Word’s ribbon, which provides quick access to a range of tools, including the Styles palette. To work efficiently, you’ll need to access these tools. As long as you know (or can learn) how to access the relevant menus via your keyboard, and assign keyboard shortcuts, I see no reason why you should be dependent on a mouse. Page-proof annotation If you’re hired to proofread designed page proofs, you’ll likely be working on PDF in Acrobat Pro, PDF-XChange, Adobe Reader or similar. You’ll need to be able to use the onboard comment-and-markup tools and possibly the stamps palette. Again, providing you can learn the keyboard shortcuts, you can minimize your mouse usage. There’s a helpful list of Acrobat shortcuts on the Adobe website: A note of caution: my concern is the impact on your speed. One of the keys to being a successful independent editor is efficiency. If you’re already a seasoned mouse-independent Word and Acrobat user, and are introducing new keyboard shortcuts into your existing knowledge base, I suspect the transition will be comfortable and the impact on your speed minimal. If you’re not familiar with these programs, the tools within them, and the access keys, you’ll need practice to build your speed. In general, though, given your extensive experience in systems development and programming, I can’t see these issues being obstacles for you, Andrew. You’ve probably forgotten more about how to navigate a computer screen than I’ve ever known! Is a degree necessary? If you want to copyedit for specialist scientific editing agencies, you’ll likely need at least a Master’s in a related discipline, even a doctorate. If you plan to work for publishers or packagers (project-management agencies) with book lists in the social sciences, arts, humanities and technology, they’ll be more interested in your professional editorial training, and your ability to perform successfully in an editorial assessment. If you wish to copyedit and proofread reports, books, journal articles, theses and dissertations for self-publishers, businesses, academics and students, focus on what you can do to solve their problems. These days, I work exclusively for self-publishing fiction writers. They’re preparing their novels for a crowded market full of discerning readers with the ability to leave critical reviews on Amazon. My job is to help them overcome some of the problems they’ll encounter on that journey, and my website focuses on that rather than on my politics degree. Did my politics degree help me when I worked exclusively for social science publishers? Perhaps. But I think my years of in-house publishing experience, marketing social science journals, helped more. When some years later I was proofreading a book for a well-known university press and Loïc Wacquant came up in the references but the diacritic in his first name had been omitted, I spotted it. It was my career experience that showed me the way, not my degree. You, too, can use your IT background to demonstrate your knowledge and experience to clients. But it will only be part of the story. Ultimately, your message will need to be about them – their problems, their concerns, their challenges … and how you are part of the solution. If you tell that story in a compelling way, you’ll build a brand identity that inspires trust and engagement, one that makes you stand out against your competitors, regardless what subject you didn’t read at university. And though you don’t want to work exclusively on IT-related material, don’t shy away from using that as your springboard. It’s what you know, what makes you special. No one’s going to hire me to edit an IT book. Why would they when they can hire someone who speaks the language and knows the subject like the back of his hand – someone like you? Specialize in what you know first. Diversify as the opportunities arise, and develop your brand identity as required. That way you’re playing to your strengths in the start-up phase. I hope that helps you on your journey. Good luck!
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Should you invest several hundred pounds in professional proofreading and editing training when there are free online courses available? A reader asked me whether the freebies are worth their salt …
Malika asked:
Hello Louise. Your blog has helped me with a lot of things. However, I am currently doing a BA. I want to learn editing and proofreading side by side. I wanted to ask whether the websites providing free online courses on editing and proofreading are reliable. Thanks for your question, Malika! Foundational English-language skills First, I always recommend that those considering a career in this field focus on their language skills before they embark on professional editorial training. Professional proofreading and editing courses teach the practice of how and when to amend or annotate. They assume an existing above-average knowledge of spelling, punctuation and grammar that accords with English-language convention.
Proofreading and copyediting – what do those terms mean?
Before I get into the nuts and bolts of your question, I’d like to talk about what’s meant by the terms ‘proofreading’ and ‘editing’. The terminology is often tangled. I define the various stages of editing as follows:
The training we do (whether it’s free or charged for) needs to reflect the skills needed to carry out these levels of editing. At the end of this post I've provided a PDF that offers more detail about the problems proofreaders and editors aim to solve at each stage.
Reliability, promises and intention
Now to your query. I think that an evaluation of a course’s reliability needs to ask two questions:
EXAMPLE The course:
Your intentions:
The course has been designed to help Purdue students with the thesis-writing process, not train proofreaders to professional standards. The course is reliable in the context of its intention. It’s just not a good match for you or anyone else seeking to set up an editorial business.
Client perceptions and expectations
There’s a marketing issue at stake, too. However ‘reliable’ the free course is, it’s worth asking yourself whether it has the potential to enhance or damage your trustworthiness. Here’s the problem – there are thousands and thousands of editors and proofreaders online. The market is global, too, thanks to the internet. If a client finds you and five others, how will they decide who’s worth getting a quote from? Imagine your home needs rewiring. You’ve already had one small electrical fire and want to avoid a future catastrophe. Who do you hire? The professionally accredited electrician or the spark who did a free tutorial on YouTube? People searching for editorial services are just as discerning. They’re handing over hundreds, even thousands of pounds to a stranger. They want a professional who’s passionate about their business, takes it seriously enough to invest in high-quality training, and knows how to fix what’s wrong to industry-recognized standards. If you can’t demonstrate that you’re that person, you won’t be able to compete effectively. Some client types, publishers for example, expect an editorial pro to have completed courses from specific training providers. Others will focus on your successful completion of a test. To pass the test, you’ll need to know your stuff. If your free course doesn’t provide you with the required knowledge, you’ll come unstuck.
Ask colleagues, clients and professional organizations
Some years ago, I asked a group of UK publishers about professional training. You can read what they said in ‘Does training matter?’ (see ‘Further reading’ below). If you’re based outside the UK, call a few publishers and find out what professional training they recommend. Your national editorial society will also have guidance. There’s a list of worldwide national editorial societies in the ‘Further reading’ section, too. Practising editors and proofreaders will also have opinions. Ask in online forums about any free course you’re considering, and how it stacks up against paid-for options. Here’s one editor’s opinion: I recommend the Chartered Institute of Editing and Proofreading (CIEP) and the Publishing Training Centre (PTC) for UK editorial training. That recommendation is based on my experience (I’ve not done any free editorial training) but it’s an opinion, not the law! My colleagues will have their own preferences, some of which will be based on where they live.
Pro training courses – what’s on offer
Compare any free course’s syllabus with that of an industry-recognized course. Let’s take a look at the CIEP's proofreading training: Proofreading 1: Introduction (online £103) Time: 10 hours ‘This course is suitable for beginners contemplating a career as a proofreader and for those who need to proofread as part of their job but have had little formal training. [It] teaches the very basics of proofreading; on its own it does not provide the thorough grounding needed to work as a professional proofreader. Apart from introducing the basics of proofreading, the course is designed as a taster to answer the question “Is proofreading for me?”’ You can see the full syllabus here: Proofreading 1: Introduction; it includes:
Proofreading 2: Headway (online £156) Time: 20–25 hours ‘This course is for people who have some knowledge and experience of proofreading and would like to learn more. It […] builds on the basic skills you already have to improve your concentration, focus and judgement.’ You can see the full syllabus here: Proofreading 2: Headway; it includes:
Proofreading 3: Progress (online £156) Time: 20–25 hours ‘This course guides you through more complex general and specialised material, including texts with illustrations, tables, notes and references.’ You can see the full syllabus here: Proofreading 3: Progress; it includes:
This is staged professional industry-recognized training that aims to make you fit for purpose and ready for market. It’s not cheap, nor should it be given that it’ll take a minimum of 50 hours to complete. No one gives away 50 hours of anything for free! If you find a free online proofreading course and it doesn’t include the content covered by the full staged CIEP syllabus outlined above (or an equivalent professional association’s course in your own country), ask yourself whether the material is sufficient for your learning requirements. When free is great – the springboard That’s not to say that freebies aren’t valuable. However, we need to recognize that, usually, what’s on offer is a glimpse, a taster. That taster might well offer insights, knowledge, tips and tools to start us on our journey. Freebies are a springboard. I use them to gauge my fit with what’s on offer. I chose to invest in professional marketing coaching earlier this year. But first I signed up for some free stuff to see whether I liked the hosts and their training methods. I provide my own freebies – my website is packed with them … PDFs, ideas, advice, booklets. These are snippets; people have to pay for my substantive books. Many editors offer free sample edits to give clients a taster; the full editorial service costs. And so it is with editorial training. The PTC offers a free taster programme for its flagship distance-learning proofreading course. The CIEP offers a free proofreading test. Will either make you ready to offer proofreading services to clients in the open market? No. Will they act as signposts for what kinds of issues you need to look out for and whether a proofreading career is for you? Definitely. But you get what you pay for!
Being a professional
Editorial work is no different to accountancy, social work, teaching, graphic design, building, or electrical engineering … you can do it well and to professional standards, or you can do it badly. If you do it well, you’ll be able to give your clients excellent customer service. They’ll use you repeatedly and refer others to you. They’ll give you testimonials that will build your social proof. If you do it badly, you’ll let your clients down. If you’re lucky they’ll only complain and ask for their money back. If you’re not, they’ll tell others how awful your work is – a PR disaster. Any courses that promise miracles for very little to no money and time need to be viewed with caution. Use them to evaluate whether a professional editorial career is right for you. Beyond that, financial investment will be necessary. I hope that helps you, Malika! Further reading
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Knowing when to intervene and when to leave well enough alone is something most of us struggle with at the start of our editing and proofreading careers. This reader question highlights another dimension, that of concern with damaging authorial style in fiction. Here's my take ...
John says:
I am struggling with repetition versus an author’s style. Is there a section in New Hart’s Rules about this? Is there a golden rule that should always be followed? Is it necessary to point out repetitions if there are only two or three in a text of four pages, or if they’re in different paragraphs or in the same sentence? Thanks for your question, John. Broadly speaking, I think that as soon as something has a negative impact on the reader’s ability to navigate the story, we’re into the territory of finding solutions rather than respecting style. But more on that below. First, a caveat … The difference between voice and style You didn't ask about this, but it's something that beginner fiction writers and editors often struggle with so I decided to provide an overview here. Voice and style are often presented as the same thing in discussions about writing and editing. Actually, it's more complicated because there might be multiple voices in a novel, but one authorial style. Consider the example of a crime novel: Thinking about voice(s) In this example, the story is told through multiple points of view, though only one POV is presented per chapter – so we might follow the action through the eyes of Simon Smith in Chapter 1, and Nicole Jenson in Chapter 2, then back to Simon in Chapter 3. The narrative is written in the third person, so the voice is that of the narrator, though we will also hear Simon's and Nicole's voices through their dialogue. Still, the narrative voice should be consistent in both chapters. Overall, though, there are multiple voices in the novel – the characters’ and the narrator’s. Thinking about style Let's imagine that the author prefers short, choppy sentences to convey drama, tension and fear. Omits pronouns to keep things lean. Sometimes. He often uses contractions (I’m, we’d, you’re) to aid flow and mimic informal, natural speech patterns. And to convey emotion, he leans on dialogue rather than detailed description. All of this is his authorial style. It's present throughout the 10-book series and pulls it together. Readers can identify the books as having been written by the author in part because of the consistency of style. Now that we've made a note of that, let's return to the problem in hand ... Style versus poor writing The fiction editor needs to be aware of the difference between a style choice and a readability problem. Consider the following: 1A: She always named her cats after favourite aunts; this one was called Molly. 1B: She always named her cats after favourite aunts. This one was called Molly. 2A: He looked over his shoulder and almost felt the arrow as it whistled past. 2B: He looked over his shoulder. Almost felt the arrow as it whistled past. 3A: They walked to the end of the long hallway. At the end of the hall there was an open door beyond which lay three more hallways. They chose the left one and continued towards the interrogation room, no one said a thing as they walked. 3B: They walked the length of the hallway in silence. They reached an open door, and took a left towards the interrogation room. In 1A there’s a style choice regarding semi-colon use, and I’d respect this unless the author had specifically asked me to omit semi-colons (in which case I’d amend to 1B). In 2A there’s a style choice regarding sentence length. I’d use my judgement here. I might suggest 2B, explaining in a comment that I felt it conveyed a sense of tension more in keeping with the scene and the author’s usual style. Or I might offer two options: 2B and an alternative: He looked over his shoulder, almost felt the arrow as it whistled past. In 3A, there are multiple problems – chiefly repetition, poor flow and a comma-splice. I don’t want to rewrite the book for the author – that’s not my job – but I can’t leave this as it is. I need a sensitive recast but I need to work with what I have. I might suggest something on the lines of 3B. And that’s the difference. In 1A and 2A the readability isn’t impaired. In 3A it is. If an author’s style is to write poorly, the editor must intervene. Readability trumps poor style. Our job when line editing and copyediting is to smooth and correct when things are rough and wrong. To leave as is because ‘it’s the author’s style’ cannot be justified. To do so would render the role of the editor obsolete. We’re hired to sort out problems, and attend to them we must. Golden rules, or lack of them When it comes to line editing fiction, there’s no rule book (New Hart’s or otherwise) that will tell you what you must fix and how you must fix it. Each project's different, each brief’s different, and the style and voice(s) in the text will be different. Above all, it’s intuitive. It takes into account the tension, pace and mood of a scene, and whether the repetition is obvious and makes the writing look amateurish, or whether it’s necessary and key to the novel’s trajectory. You need to feel your way into the story, get under the skin of the writing, and make sure the reader can move forward without stumbling. And how you, John, approach it might not be how I approach it because we're two different people and our impressions are subjective. Furthermore, whether and how you deal with repetition problems will depend on frequency, proximity, what you’ve agreed with the author, and whether the amendments are essential, preferred, or, rather, gentle improvements. Different line editors would handle 3A in different ways. Some would flag the problem; some would flag and explain it; yet others would flag, explain and suggest a solution. My preference is for the latter (unless I'm proofreading). Assuming we need a recast to avoid repetition in 3A, we could do one of the following:
The approach you choose should be based on what you’ve agreed with the author beforehand. I work with some authors whose novels require heavy line editing. To keep costs down, we agree that I’ll amend the text directly rather than commenting excessively. In such cases, the authors have decided they trust me to intervene in a way that’s sensitive to their style and the voice(s) in the book. I have other clients who prefer deeper recasts to be offered in the comments. If you’re not sure how to solve a problem, or you think there are multiple solutions to dealing with repetition, the query trumps the amendment every time. I do have some 'rules'! These are not about the what but the how. Perhaps they’ll help you communicate with your author about the repetition problems in a productive way. The mindful rules of fiction editing
What’s the brief? One thing you didn’t’ mention in your query was what level of editing you’d been commissioned for. It takes time to sort out sentence-level problems such as 3A. Correcting the comma splice is a quick fix and takes a second. Creating a recast that’s emotionally responsive to the author’s style and the voice(s) in the narrative and dialogue is a different kettle of fish. Correcting the comma splice falls within my definition of proofreading – the final quality-control or verification process. The recast absolutely does not; it’s deeper sentence-level editing and has to be priced as such because it takes longer to fix. Frequent repetition problems are usually evident in a sample chapter, so the editor should be able to see whether the level of edit requested is appropriate. If you’ve been commissioned to proofread and you find yourself dealing with a few issues of repetition here and there, it’s unlikely to impact on your hourly rate; just make a gentle note in your handover report. If the file is littered with repetition that renders the work unpublishable, and this wasn’t evident in the sample you were sent, you’ll need an emergency discussion with your author to explain the problem and come to an agreement as to how to proceed. Summing up I hope this has helped. The key is first to focus on the reader’s experience. That will be your best guide as to whether the repetition needs attending to. Then focus on your relationship with the author and let that guide you as to how best to communicate the problem via direct amendment, commenting or a mixture of the two. And don’t forget the mindful rules! Further reading
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
How does one go about building a written-communications business from scratch? The person who got in touch is looking to break into a sector that I have almost no experience of, so I wondered whether it might stump me.
However, it soon became clear that the problem is not the sector itself but the challenge of being visible in that sector.
Those of us who started out by targeting the publishing industry know that there’s an advantage – that sector knows who we are, what we do, and why it needs us. But what do you do if your target clients are corporates?
Jo says:
Firstly, thank you so much for your extremely helpful articles. They’re all I seem to read at the moment. Secondly, a question! You kindly offer to help people solve their business problems, so here’s mine. I recently set up a communications business offering copywriting, proofreading, editing and social media services. I have a professional background in science, business and education, but not specifically within the communication arena. My last role, as a communications manager, was my first within this sector. I’ve spent 15 years helping my partner with his communication requirements, from proofreading and editing to copywriting, so I feel as experienced as I can in this field without having any ‘official’ training. Now comes the hard bit! I am spending each and every day at the computer, emailing companies that I hope will be able to utilize my services, and the one question I keep hearing, time after time is ‘Can you please send me examples of your work?’ Herein lies the problem. Even though I have worked for many years with my other half, I haven’t built a portfolio of any kind, let alone kept any of the work I contributed to. I’m stuck in that cycle of no provable experience so no work, but no work so no way of demonstrating what I can do! Tricky! How would you suggest I get around this? Thanks for taking the time to read this, and for your insightful advice!
Hi, Jo, and thanks so much for your question!
Your problem is essentially one of visibility, competition, and the lack of a stand-out brand identity. Your website looks lovely, but that’s no longer enough to get you found or noticed. Written-communications businesses are ten a penny, so you’re operating in a marketplace that’s highly competitive. You’re also up against specialist editors (like me) and specialist copywriters (like my pal John Espirian), and a ton of big-brand agencies who offer service packages to corporates (your target market). Currently, despite your pretty website, you’re basically an unknown supplier writing to companies who’ve never heard of you and have no way of working out why you’re special, why you’re different, why they should pick you over anyone else. And none of that is a reflection of your capability. It’s simply a reflection of the fact that you can’t prove it. The consequence is that, at the moment, your message is all about you. You’re not the first supplier to be in the position of having a small or non-existent portfolio. Many of my colleagues have to sign non-disclosure agreements that preclude them from advertising the fact that they’ve worked for corporates. And while my fiction writers are more than happy to make it known that they’ve hired me, I’d never send another author a sample of the work I’ve done on behalf of a former client. It would be a breach of confidentiality. Becoming visible and standing out So what to do? My view is that you need to commit to a content marketing strategy that will build trust and get attention. The briefest definition of content marketing I can give you is this: Creating useful stuff that solves problems … and giving it away. That’s because when you help people, you get noticed. You know this is true because that’s why you contacted me! Let me quote you; ‘Thank you so much for your extremely helpful articles. They’re all I seem to read at the moment.’ Think about it … you’ve never met me or seen a sample of my editing work, and yet you devoured my blog and sent me a long email outlining your problem in the hope that I could help you. Then you agreed to let me publish your name, your question and my response in a public place. Somewhere along the line, I made you trust me. And that, Jo, is what you need to mimic with your own business. You found me, which means my clients can find me. Now you need to enable people to find you and make them want to engage with you and your written-communications business. We’re already 690 words in and I haven’t even got started on the nuts and bolts of content marketing, and there isn’t room to do it justice here. But here are the basic principles. My basic principles of content marketing
When you create solutions to people’s problems – based around these principles – you begin a journey that puts you top of mind and top of the search engines. Changing the focus of the message Remember above how I talked about your message being all about you? When you start content marketing, the message becomes all about the client – their problems, their challenges, their business. And when you offer solutions to those problems via your content marketing strategy, you present yourself as the expert you are – someone with 15 years’ experience of working with a corporate. No one will be looking at your sparse testimonials page if they’re too busy drooling over the free resources you’ve offered them. Then, when it comes to the stuff they can’t do themselves, you’ll be ready to help with paying work. It’s hard graft, make no mistake. There are no quick fixes or overnight solutions. The strategy requires commitment. The principles I outlined above are from my Content Marketing Primer for Editors & Proofreaders, which I wrote at the end of 2016 and published in January 2017. I stand by everything I wrote in that ebook, but I’ve learned a whole lot more since, because I decided to get help from the pros. After all, I’m a professional editor not a professional marketer! And if you want to get serious and make inroads as quickly as possible, you might decide to go for the pro option, too. An example of how content marketing worked … on me The story of the pros I chose provides an example of great content marketing in action. I was looking for free online help with branding and design. I came across a couple of guys on Twitter who were creating video tutorials about how to do just that. They were fun, young (younger than me, for sure!), seemed friendly … and their stuff was brilliant … and free. I watched one vlog after another, and signed up for their mailing list so I’d know when something new was out. For about three months, I took all that free guidance and implemented it. And then I bought from them. Just a book at first. It cost about a tenner. And all the time, I kept thinking: if the free stuff is this good, and this cheap book is this good, what must their membership group be like? By the time April had come around, resistance was futile. Like the Borg. And I joined.
So, you see what happened? They gave away a load of stuff that I found useful, and it got my attention and persuaded me to trust them. And then I became a client because when it came to making the big decision about whom to choose, they were top of mind. They'd blown everyone else out of the water.
So who are they? Regular readers of my blog will be bored rigid of hearing me talk about Andrew and Pete, and their group Atomic, but I won’t apologize because they’ve made a difference to me. What they teach works. If you decide to go down this route though, do your own research first and make your own decisions. Find what’s right for you. An example of a colleague’s content strategy My colleague Natalie Hailey owns a digital marketing agency called Hot Content. And she uses content to drive her marketing strategy, just like I do, just like you can. Natalie has a blog, a vlog and a newsletter through which she’s building an audience of business owners who are interested in her services – her solutions. But she’s not just creating visual and written online content. She’s also delivering those solutions face to face – by speaking at regional events (via her local chamber of commerce) – and by hosting live training sessions and workshops in her area that focus on helping, educating, building relationships and engaging with local businesswomen. She focuses on a core audience and makes sure that the content she creates and delivers speaks to that audience at every touchpoint of her business – from the font she uses for her logo to the colours she chooses for her blog images; from the way she dresses at speaking engagements to the gentle warmth of her voice when she vlogs; from the tone of her blog posts to the way she engages in forums. Those are the things her potential clients focus on. And, ultimately, they choose to engage with her because she makes them want to. And why on earth wouldn’t they? She’s nothing but helpful.
Back to you ...
I think you can do what I do, what Natalie does, what John does, and what Andrew and Pete do, so that you and your written-communications business stand out. By focusing on your target clients, what their problems are, and how you can solve them, and in a way that’s based purely on being helpful, by making them ‘feel smarter or happier’, as Andrew and Pete put it, you can move out of the catch-22 you find yourself in. That’s because this type of marketing is about relationships rather than résumés, about problem-solving rather than portfolios, about answering with solutions rather than asking for work. It’s not that testimonials, portfolios and experience aren’t great. They are. They’re wonderful. But, as you know only too well, they’re what you get at the arrivals gate. Content marketing is the departure point. Do it yourself, do it with books, or do it with pros. But do it. (Gawd, I sound like a Nike advert!). Then you'll be irresistible too. Like the Borg. Good luck!
Louise Harnby is a fiction copyeditor and proofreader who specializes in helping self-publishing writers prepare their novels for market.
She is the author of several books on business planning and marketing for editors, and runs online courses from within the Craft Your Editorial Fingerprint series. She is also an Advanced Professional Member of the Society for Editors and Proofreaders. Louise loves books, coffee and craft gin, though not always in that order. Visit her business website at Louise Harnby | Proofreader & Copyeditor, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn. If you're an author, take a look at Louise’s Writing Library and access her latest self-publishing resources, all of which are free and available instantly.
Another email from a reader. The answer will be of interest to anyone with similar manual dexterity issues, and who is considering a career as an proofreader.
Rachel asks:
‘I am looking into a career in proofreading. I have multiple sclerosis and need to work from home. I was wondering if you know whether any of the online courses cover the use of things such as Track Changes. Unfortunately, I have lost almost all manual dexterity and am unable to mark up on hard copy. I am, however, able to use a keyboard and mouse comfortably.’ Thanks so much for your question, Rachel. So the good news is that because you can use a keyboard and mouse, and you therefore prefer to work onscreen, professional proofreading is certainly a viable option for you (assuming your spelling, grammar, and punctuation are up to scratch, and you're ready to market your business effectively). Furthermore, there are industry-recognized training courses and resources that will support your onscreen learning. One thing we need to look at is how different client types’ expectations of what proofreading entails present challenges for you. It’s important to me that you’re forewarned about this so that you can target your clients appropriately, and communicate your service offering in a way that makes it clear what you will and won’t do. I’ll tackle that issue first and then move on to the training options available. Proofreading – expectations and possible challenges So, you’ve told me that your MS affects your manual dexterity, but my first thought was whether it also leads to fatigue. You didn’t mention this in your email, but I think it’s worth discussing for reasons that I hope will become clear. In my first decade of proofreading practice, almost all of my clients were mainstream publishers. Now I work exclusively with self-publishers (a few businesses but primarily writers of fiction). What’s clear from my experience is that the expectations of what has to be done and how it has to be done often differ depending on client type. Furthermore, how much will be done by the proofreader is often (though not always) quite different. What and how much does a proofreader do? Traditional publishers When working for traditional publishers, a proofreader is usually annotating designed page proofs. These are the pages (either paper or digital) that are almost identical to what readers would see if they pulled a book off the shelf. It’s a quality-control check of a book that’s been through developmental-, line- and copy-editing. The author has reviewed the files at each stage. Once the team is happy that the book’s ready to be laid out, an interior designer or typesetter will format the book to professional, industry-recognized standards. The proofreader’s job is to find anything missed during an extensive copy-edit, that no errors have been introduced at design stage, and that the various elements of the book are rendered consistently, correctly, and according to the design brief. In this case, the proofreader is looking at more than just spelling, punctuation and grammar. She’s also spotting problems with page numbering, chapter headings, line spacing, paragraph indentation, running heads, image captions, table and figure numbering, widows and orphans, page depth, prelims and end matter, and more. In my experience, because most of the problems in the text have already been attended to during previous rounds of editing, there might be only a few changes that warrant querying or marking up on each page. Of course, there are always exceptions to the rule, but, on the whole, most of a proofreader’s time is spent carefully reading and checking rather than marking up. That’s important for you because while your hand movement is somewhat impaired, your vision isn’t. And because you wouldn’t have to make thousands of changes, the strain on your hands wouldn’t be excessive or challenging. What and how much does a proofreader do? Non-publishers Outside of the mainstream publishing industry, things become a little more tangled. The role of the proofreader is not nearly so well defined. It’s not unusual for clients to ask for a service they call ‘proofreading’ but that a traditional publisher would call ‘copy-editing or even ‘line editing’. Here the raw text is amended (or suggested recasts to the text are made using Word’s commenting tool). Furthermore, it’s not unusual for the so-called proofreader to be the first professional to work on the text. And that means that the changes made might well run into the thousands. We’re not talking about a few amendments on each page, but hundreds per chapter, perhaps even per several pages. Of course, it does vary, but every change, every query, requires the use of one’s hands. So you need to be aware of the potential impact of this kind of work on your health, and think carefully about how it will affect your hands and your fatigue levels. I’m not saying that working for non-publishers isn’t an option for you. Rather, you’ll need to take your speed and fatigue levels into account and factor them into the time you assign to complete projects. If you're working in Word, I suspect that =2K–10K-word business documents, Master’s dissertations, journal articles, short stories, brochures and newsletters won't present you with the same challenges as book-length work of 80K–100K words will. How does a proofreader mark up? Traditional publishers Because the proofreader is usually providing a pre-publication quality-control check on designed page proofs, most publishers like the annotations to take the form of industry-recognized proof-correction marks. In the UK, these are BS 5261C:2005. Any decent professional training course will teach you how to use these appropriately. Traditionally, these annotations were made on paper but publishers are increasingly providing PDF proofs. This affords you an opportunity because you can use a keyboard and mouse to annotate the page proofs in a way that mirrors a paper markup. There are a few options, but many proofreaders use a combination of a PDF editor’s (e.g. Adobe Reader DC, Acrobat Pro, or PDF-XChange) onboard comment and markup tools and digital proofreading symbols (custom stamps). I supply free files of stamps that proofreaders can download and install in the stamp palettes of their PDF editors. These stamps conform to BS 5261C:2005. How does a proofreader mark up? Non-publishers Because many non-publishers supply Word files, you’ll be working directly in Word and using Track Changes. You’ll also be able to take advantage of several macro suites and find/replace strings that will improve your efficiency and reduce the strain on your wrists and fingers. That’s good news for all of us – with or without MS or other manual-dexterity issues – in terms of time, quality and consistency. Summary of what, how, and how much So, all in all, it’s worth your taking the time to think about the types of clients you’ll work for, how many changes you might be required to make, how those client types will expect you to mark up, what length the projects will be, how long it will take you to complete the different project types, and how all of those things fit in with your specific health condition. Professional training My two recommended online proofreading training providers in the UK are the Society for Editors and Proofreaders and The Publishing Training Centre. The SfEP has practical online courses on the technical aspects of professional proofreading, a grammar brush-up course, and editing in Word. Of the latter, the SfEP says, ‘It includes chapters on styles and templates, find & replace and wildcards, and macros. Guest chapters have been written by Paul Beverley on FRedit, Daniel Heuman on PerfectIt and Jack Lyon on The Editorium. All chapters contain downloadable study notes, exercises and model answers.’ The PTC offers a grammar course, and its flagship Basic Proofreading course. Before you sign up, I’d recommend you have a conversation with either or both organizations in order to assure yourself that the course materials are usable in a way that suits your needs. Additionally, there are numerous free online tutorials and screencasts on how to use Word’s Track Changes, so Google will be your friend here. Search for one that matches your own version of Word. The most important issue for any professional proofreader is understanding first what to change, and making sure that she and the client are on the same page, figuratively speaking, about what degree of intervention is expected and how it will be rendered. Online books and resources Here are some resources that should help you on your journey:
I hope this helps you move forward, Rachel, and wish you all the very best in your search for a career that will work for you alongside your MS rather than in opposition to it. Good luck! Further reading
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
This question is from Alison, who’s new to proofreading and still completing her professional training with one of the UK's industry-recognized bodies.
‘I would be very interested to hear your thoughts on the iPad Pro 12.9" with a stylus as a proofreading tool. I am currently using my MacBook Air.’
That’s a great question, Alison. Here’s my take on the situation: Broadly speaking, I wouldn’t recommend a tablet as a primary professional proofreading tool because I think you’ll struggle to match the functionality available on a laptop or desktop computer. That doesn’t mean you can’t use it in your home office to increase your screen real estate – perhaps for fact checking, referring to an onscreen style guide, displaying your online dictionary, or checking emails. Overall, though, I think there are too many limitations for the pro proofreader. Here are some thoughts … Proofreading and tangled terminology Your professional training will distinguish between proofreading (annotating designed pages – page proofs) and copyediting (correcting the raw text). This distinction will match the expectations of many traditional publishing houses, though not all. I’ve worked for two publishers in my career whose ‘proofreading’ required me to edit raw text. We might call it a light edit, or a proofedit, or just stop beating about the bush and use the term copyedit! What we’re talking about here is a quality-control check prior to publication. And it’s done in Word. In this case, you’ll not be scribbling hieroglyphics on your tablet with your stylus; you’ll be directly amending the file. iPads and Word files I have an iPad Air. I love it for email, search, messaging, reading, listening to music and audiobooks, social media and gaming. I also like it for writing – drafting anyway. But I wouldn’t use it as a professional proofreading tool if you paid me (unless you paid me a lot to compensate for how much slower I’m going to be!). The screen size is still too small for one thing. Now, it’s not necessary to have two mammoth screens, but I like mine! I’m happy to work on my 15” laptop when required, but that’s as low as I’ll go. The more I can fit on a screen the less I have to scroll. And that reduces the strain on my wrist. There is a lot of functionality in the app, but I just don’t think it’s anywhere near as quick or accessible as when one’s working on a laptop or desktop. Making a decent living from professional proofreading means taking advantage of complementary efficiency and productivity tools wherever possible. Basics like find/replace, wildcard searches, keyboard shortcuts, and the styles palette should speed you up, not slow you down. But the biggest downside is what you’ll lose from not being able to run a whole suite of gorgeous macros that will make your life easier and improve the quality of your proofread.
You get the point! Thus, the iPad is not a contender for working in Word for many professionals. Here's some good news though. PerfectIt for Cloud is now available and works with Windows and iOS, so you can run it on a tablet. I've yet to test it, but it is doable.
iPads and PDFs
Whom you’re working for will affect things here. If you proofread for publishers, you’ll likely be asked to work on designed-for-print page proofs. This presents a number of challenges on a tablet. Even on a larger tablet like the one you’re considering, you won’t get a clear view of a facing recto and verso. And that means you won’t be able to check quickly for unequal page depths. Then there are the comment and mark-up tools to consider. A stylus is great if you want to use industry-standard proofreading marks, though it’ll need to be a high-quality stylus with a fine nib if your marks are to conform to BSI 5621C. I’ve experimented with a stylus and it wasn’t as easy as I’d hoped to annotate a PDF to professional standards. I wasted time ensuring each symbol was clear and neat, whereas if I’d been working on paper or on a laptop using digital BSI stamps, I’d have already moved on to the next annotation. Just something to bear in mind – practice will be essential if you experiment with tablet/stylus markup. Talking of stamps, you can mark up a PDF on a laptop or desktop (Mac or PC) using digital symbols. I provide a free set (see More Resources below). I want to mention the search function, too. One of the things I like best about marking up a PDF is the ability to do global searches for repeated errors. And while the search tool is quite neat on a tablet, it doesn’t have the range of functionality that you’d find on a laptop or desktop, particularly if you’re using pro versions of Acrobat or PDF-XChange. And, yes, the comment and markup tools, and the bookmarking are there in the app, and again quite neat if you’re working on a basic file with very little text for a non-publisher client. But for an 80,000-word book in which you might have to make hundreds of changes, I think you’ll struggle. Overall, the issue is one of speed. There’s a lot you can do on an iPad but I don’t think tablets in general are designed to let you move efficiently around a designed book page in the way a professional proofreader needs to. I want to be able to see a double-page spread at a glance. Yes, I’ll need to inspect the text word by word, line by line, but I also want to be able to view the page as a whole, including its running heads, its margin and line spacing, the position of all of the various elements and whether they’re aesthetically pleasing. I want to be able to bounce around on one page, and back and forth between pages via bookmarks, without keyboards and windows popping up all over the place while I’m working! That just slows me down, and in an age when many mainstream publishers are feeling the pinch and increasing their freelance editing rates only marginally each year, smart proofreading is essential. The more efficient you are, the better the hourly rate you’ll earn. I recommend you stick with your MacBook Air. My friend and colleague John Espirian concurs: 'My iPad is a wonderful writing platform but I wouldn't use it for editing or proofreading in any professional capacity. A MacBook is going to win hands down on that score. I write all of my blog drafts in Byword on my iPad. I use Apple's Smart Keyboard (see More Resources for a review). And unless you're location-independent and need to carry as little as possible, treat yourself to a second screen. I wish you good luck with your training, Alison! More resources
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Here's another reader question about proofreading and editing ethics ...
This recent question was submitted by a colleague who wishes to remain anonymous. I’m calling him Johnny. He says:
I'm just starting my freelance copyediting and proofreading business, working with authors. My client has a publishing contract with a small independent press. He’s published three novels with them to date. My client said: ‘I always like to have an external person read my work before I submit it [to my publisher], so perhaps you could let me know what it would cost.’ The pre-submission editing work in the past was carried out by writer friends rather than an editorial professional. We’ve agreed on a price and what should be included. The price is more of a token payment because this is my first client and he's writing a series. Is this the right way to go? Why pay me to copyedit and proofread his work to make it as error-free as possible before he sends it off to his publisher? Surely they’ll want to go through a batch of revisions for which he’ll need to pay. Much as I'd like the work, should I tell him that the publisher will handle it and that he should save his money? Or am I making assumptions about the small-press publishing process that I shouldn't be? Louise, I want to do this right – he’s already agreed to introduce me to his publisher as a freelancer, whether I do the work for him or not. However, if I do a good job, his recommendation will be more qualified. So, I'm wondering what your thoughts are and what you would advise in this situation.
Thanks for your question, Johnny! It’s not unusual for an editor or proofreader to be confronted with this conundrum. Here’s my take on your situation ...
There’s quite a bit going on so I’m going to consider the following, just so you get a sense of the big picture:
The client’s preferences, motivation and knowledge One of the things that stood out when I read your email is that your client was explicit about his preference for commissioning third-party editorial work prior to manuscript submission. True, he hasn't paid for this work in the past because he's used writers rather than a professional editor. You and I both know that being a good writer does not a professional proofreader or copyeditor make! What pleases me is that he recognizes this too. I think he’s willing to pay because he believes you’ll bring additional value to the table. I think he also recognizes he’s getting a good deal here. And he is. I’ll talk about this in more detail under ‘Your token fee – precedent versus leverage’. For now, let’s accept that while this is costing him more than if he’d tapped a writer pal on the shoulder, it’s not costing him anywhere near what he’d have to pay if you’d offered him your standard fee. And that’s a motivation for him to work with you. He knows you’re new to the business and he might well have figured that he’s going to get a pro service for an amateur price. And while you're worrying about whether you’re exploiting him, he might be thinking that this is nothing short of a win for him. I’d be inclined to agree! He’s also not new to the publishing process. He has three novels under his belt with this press, so he understands how they work and what they’ll do for him. You, however, are in the dark. Which leads us nicely on to ... Editorial processes in small presses – who pays, and for what? You’re right to question your assumptions about small presses, indeed any press. Mainstream production flows tend to follow a model that looks something like this:
The larger press usually (but not always) pays for all of these levels of editorial work. Smaller presses don’t have the same economies of scale. Any of the following might happen:
No doubt there are other models, but these four give you a flavour what’s on offer. In your case, you don’t know what the deal is. Which leads us on to ... The press’s expectations Here’s a scenario (A) that would make sense in your author’s situation: The two people who run the press have worked with your author before. They know that he tends to submit files that are in good shape.
The point is that they expect to have a decent manuscript submitted. Anything else would change the terms; his publishing contract is based on an understanding that most of the work has been done prior to submission. Here’s another scenario (B) that I think is less likely but still possible, and it’s the one you’re worried about.
However, because you don’t know what the agreement is between the author and the publisher, you can’t know for sure whether it’s a good or a poor decision for him to hire you. My proposed ethical solution To give yourself peace of mind, I’d advise the following:
If he walks, you’ve still got the introduction with the publisher, you’ve upheld the terms of your professional code of conduct, and you’ve demonstrated to him that you’re trustworthy. If at some stage he decides to self-publish, or if one of his writer friends needs an editor, guess who’ll get the call? Honestly, even if you are facing scenario B, I don’t think he’ll walk because you’re a winner in his eyes – recall my comment above about offering a professional service for an amateur price! A quick word on that … Your token fee – precedent versus leverage I want to talk about this because some readers’ hackles will rise in response to your offer of a ‘token payment’. My view is that your decision is fine as long as your eyes are open, and your author’s are too.
You want to be able to leverage this lower-paid work at every opportunity so that the value you extract from it lies well beyond a number on an accounting spreadsheet or lump sum in your bank account. Publishers and indie authors value training, of course, but experience should never be underestimated. Getting that first break is one of the biggest challenges a new entrant to the editorial field faces. This could well be yours. I have no problem with a bargain being offered as long as the following apply:
If you use this book (and the series, should you get it) as a foundation for acquiring more and better-paying clients, you can view the exercise as a strategic marketing activity that will serve you well into the future. I wish you the very best of luck!
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast.
Abigail is based in the UK and has been proofreading and editing for around five years. Most of her work thus far has come via existing contacts, personal referrals, and a third-party site.
Until recently, that was sufficient. Consequently, she hasn’t spent any time thinking about a website, marketing, or other forms of outreach. Furthermore, the third-party site has changed the service-fee structure so that the work is no longer as lucrative.
She asks: ‘At the moment, I do a lot of academic work, which I love and would like to continue; I just want to secure it privately rather than through third-party sites. In addition, I would like to move away from website copy, blog posts and more generalised proofreading, and start working with publishers on longer and more interesting projects. However, I don’t know where to start, what’s required, or how to approach them. Many thanks for any guidance you can provide!’ Thanks for your question, Abigail! So, something else you mentioned in your email to me is that you’re undergoing professional training. I was really pleased to hear this because I think it’s an essential element in the mainstream publishing market. I’m going to focus on the following:
Why targeting publishers is such a good step Publishers are still the preferred client group for many editorial freelancers. There are several reasons for this:
A quick note on earnings and work stream There’s a lot of talk in the online international editorial community about publishers and low fees. The situation is not straightforward. There is no universal fee for copyediting or proofreading. I rarely work for publishers these days, but when I did I was offered proofreading fees from academic presses that worked out as low as £10 per hour and as high as £40 per hour. It depends on the complexity of the project, the press, the brief, the length, the number of authors, and a ton of other things. After you’ve done a few projects for a publisher, you’ll start to get a sense of how things work and what you can expect to earn on average. Some publishers will offer you a fee of £X per hour, and a guideline for the number of hours they expect the project to be completed in. Some will offer a flat fee for the job. Some of my colleagues (like Liz Jones: see her excellent post in Further reading, below) have successfully negotiated fees when they encountered scope creep. With some presses, I found that I could counter what seemed initially to be a less favourable fee by being as efficient as possible. You’ll also speed up as you become more familiar with a press – their house style, the format of their books, and their preferred professional style manuals and reference systems. Regardless of their fee structure, they do all the project-acquisition work for you, which means you can sit back and focus on the proofreading and editing rather than worrying that your Google Search rankings aren’t as high as you’d like!
Training for academic publishers – what you need to know
In order to ensure you’re fit for purpose with publishers, ask them which style guides and reference systems they prefer, and take time to familiarize yourself with these manuals. Most presses will provide you with a summary of their preferences. Your training course should draw attention to the importance of following a brief. Publishers are usually rigid when it comes to scope, and going beyond the brief without querying first could have detrimental consequences. For example, if you’re training to proofread, you’ll need to practise when to change, when to query and when to leave well enough alone – no in-house editor will thank you for recasting sentences to improve the flow in a proofread. That’s because: it’s expensive to make extensive changes on page proofs; the pagination could be affected; cross-references might be impacted; and the index could be damaged if it’s being created simultaneously. Also check that the training course you’re doing is recognized by the UK publishing industry. You won’t go wrong with the following organizations, though they’re by no means the only ones to consider: Certainly, if you want to proofread for publishers, you’ll need to be familiar with the industry-recognized proof-correction markup language (BS 5261C: 2005). Even if a publisher asks you to proofread on PDF, you might be required (or find it efficient) to use digital versions of these marks. Where academic publishers search Some publishers do search for editors and proofreaders. The SfEP’s Directory of Editorial Services is one port of call. Some also attend the SfEP’s annual conference and the London Book Fair, so those two events are worthy networking opportunities to put yourself on the radar of academic presses. Recently, I was contacted by a publisher via Reedsy. It’s the first time I’ve received a request to quote from a press via this platform, and it was for a fiction title, so I’m not convinced that this would necessarily be a primary channel for you if you want to acquire academic work, but I’m mentioning it just as food for thought. Why going direct is still your best bet My top tip for getting in front of publishers is to contact them direct, by email, phone or letter. The reason why many don’t search online for editorial freelancers is simply because they don’t need to. Build a list of UK academic publishers, then find out the name of the person in charge of hiring – it’s probably someone in the production department – and get in touch with them. You already have lots of experience, and you’ll have a top-notch training course under your belt. I recommend customizing your CV and cover letter/email for each press so that your portfolio of projects sells you as a perfect fit. Read Philip Stirups’ article for more top tips (see Further reading). Don’t put all your eggs in one basket I recommend you build a bank of around ten publishers. If you stick to one or two you could end up in deep water further down the road. If one of those clients were to merge with another, you might fall off the freelance list during the transition. If your other client were to go bust, you’d be scuppered. Having a larger bank of publishers means you have a safety net. It’s likely your publisher client base will grow exponentially; each time you acquire a new client you’ll be more likely to impress another. It’s a small world, and many of the in-house staff know each other. That will work in your favour. Taking academic publishers’ tests Some publishers will ask you to take a test. There are two articles in the Further reading section that offer excellent overviews of how to approach these: ‘The Business of Editing: Editing Tests’ by Rich Adin, and ‘Test Taking Tips For Editors’ by Cassie Armstrong. Asking for testimonials and building a portfolio Are you able to ask current academic clients for testimonials? If so, do so – however embarrassing you find it! This kind of social proof won’t on its own get you work, but it’s one way of demonstrating that you’re capable of fulfilling a client’s brief. I mentioned your portfolio above. If you’ve been in business for five years, chances are you have an amazing project portfolio. Make sure your CV, LinkedIn profile and website reflect your body of completed works. Publishers love to see experience! I hope that brings you a little clarity, Abigail. Good luck with building your new client base! Further reading
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses. Can you become a proofreader even if you have no publishing experience? That's what a reader wanted to know. Here's my answer. Amanda is a UK-based primary-school teacher. She says: ‘I have zero experience in publishing. However, I have a first-class degree in Education Studies and enjoy reading and grammar. I've been reading your blog recently and have thought of qualifying as a proofreader but appreciate how competitive it is. What is the likelihood of me obtaining work based on my background?’ Many thanks for your question, Amanda! So, the short answer is, there’s a strong likelihood if you get your marketing head on. Because, essentially, this is a marketing issue. Here’s my current favourite mantra: We have two jobs: the work we do, and the work we do to get the work we do. In your email to me you talked in terms of ‘qualifying’ so you’re clearly prepared to embark on professional training – a wise decision. It tells me you’re prepared to make yourself fit for practice – the work we do. Now let’s look at what you could do to get that work. 1st-stage marketing (pre-qualification)
These are the basics, but they’re enough to give you a solid set of standard online profiles that represent you and your proofreading business, and that will enable you to connect with like-minded professionals – old hands and new. In reality, your potential client base is rather wide, but I believe that in the start-up phase, when you’re building a proofreading business, it makes sense to target publishers. That’s because:
2nd-stage marketing (post-qualification) So why would a publisher be interested in you, Amanda? Here are some reasons:
And who are those education publishers? Google is your friend here, but here’s a short list of publishers in the UK who have education lists or imprints. In your position, I’d start by getting in touch with every single publisher you can find in the UK who publishes education content.
My bet is that most (many, certainly) academic or scholarly publishers in the UK will have books, journals and electronic products in the field of education at some level. Find out who’s in charge of hiring editorial freelancers. Email or post a cover letter and CV. Be sure to emphasize your training, background, society membership and subject specialisms. In the early stages, education will be your core specialism but, honestly, if you can proofread an educational research book, you can proofread a politics book or a social theory book, so you might decide to expand your list of interests to education, social sciences and humanities. Or you might talk in terms of education teaching, theory, practice, governance, and research, and other key related terms. It’s something to think about. When you start looking at what else all those publishers with education books are putting out to market, you’ll get a sense of how you might customize each contact letter/email so that you really engage with each press’s list. 3rd-stage marketing As you build up your publisher list, your portfolio of completed works, and your testimonials from all those satisfied in-house production editors, you can really start to make your online presence stand out. Perhaps you now meet the criteria to advertise in the SfEP’s online Directory of Editorial Services. This is one way of making yourself visible to clients outside the publishing industry – I’m thinking here of master’s and PhD students preparing dissertations and theses in the field of education and beyond; academics (particularly those whose first language isn’t English) preparing articles for journal submission); independent non-fiction authors, and so on. For a broader look at different marketing approaches, check out the Marketing archive here on the Parlour, or my book Marketing Your Editing & Proofreading Business. If accessing a market outside the mainstream publishing industry is something you’re serious about, start your content marketing as soon as possible. I have a wee primer that will give you the basics. If you want to get serious, visit the Andrew and Pete website. I bang on about these two all the time, but they know their stuff. I wish I’d known them 10 years ago. Unfortunately for me, they’re a fair bit younger so were probably doing their GCSEs when I started my editorial business! But I’m using them now to help me get the very best I can from my marketing. Summing up So, yes, I think you can obtain work if you are practice-fit and ready to plant a big marketing hat on your head and really commit to it! The fact is, it’s noisy out here, and getting noisier. But the market is bigger too – global, in fact – so there’s more competition, but more opportunities too. Another mantra – be interesting and be discoverable.
Get your training and your marketing licked and there’s no reason why you can’t create a successful proofreading business. It will take time and hard graft, but it’s perfectly doable for those with the right mindset. Hope that helps! If you have additional questions, just pop them in the comments below. Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers. She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Georgia got in touch with a training query. She’s asked to remain anonymous in order to not jeopardize her existing client relationships. I’ve therefore changed her name and removed all the details from her email that might enable colleagues or clients to identify her.
She’s based outside the UK. She has only two clients, both of which I believe are exploiting her. One pays months late on a regular basis, though it expects its freelancers to meet its tight deadlines; the other (more recent) expects her to wear far too many editorial hats given what she’s being paid for each project.
Although Georgia has several years’ copyediting experience, she has no formal training and feels that scope creep has exposed gaps in her professional knowledge. These are proving to be a challenge in her current roles. Georgia’s budget is limited (not a surprise given that she’s not being paid in a timely manner). She asks: ‘Could you suggest further steps for me? Are there any reputable online training courses you would recommend that would advance my skills and that would not be too expensive?’ So, what should she do? Training and beyond So, Georgia, first of all, I’m really impressed that you’ve focused on upskilling rather than complaining. Few editors and proofreaders know everything about everything; there’s always more to learn! Of particular interest to me, though, was the fact that you framed your query purely in terms of skills gaps and training solutions. Actually, I think there’s a bigger issue at stake: your limited choice. Your current clients expect you to be able to carry out more levels of editing than you feel capable of. And yet there are plenty of clients in the world who would benefit from – and be glad to hire you for – your existing capabilities. However, they can’t find you. With that in mind, I’m going to break down my answer into several parts:
And if that sounds like I’m looking for an excuse to bang my marketing drum yet again, I won’t apologize! The fact is that the work we do and the work we do to get the work we do are connected. Having appropriate skills is of course the foundation of good practice, but it’s next to useless if we’re still rendered vulnerable to clients who expect the earth, and believe they can ask us for it, because we have nowhere else to turn. But let’s deal with the training issue first, since that’s what you asked me to address ... Online training So the bottom line is that, as far as I’m aware, there are no ‘cheap’ distance-learning courses that will provide you with the baseline skills that mainstream publishing houses and university presses will expect from a copyeditor or proofreader. You get what you pay for when it comes to professional training. Of course, what’s cheap to you might seem pricey to me, or vice versa. Given that the pound is rather weak as I write in June 2017, perhaps some of the UK online training courses I’m about to recommend might be well within your budget today even if they wouldn’t have been three years ago! The two institutions I’ve worked with, and so can vouch for with confidence, are as follows: Bear in mind that if you decide to do proofreading training, the proof-correction markup language taught (BS 5261C: 2005) on UK distance-learning courses will differ a little from that used where you live, so there’ll be some tweaking to do when you apply the training to your practice. Below, in the comments, my colleague Corina Koch MacLeod kindly posted some additional links to online courses (see Professional Studies at Queen's University, Canada). They're open to anyone, anywhere.
Books Online proofreading and copyediting courses are superb options because of the flexibility they offer and, in some cases, the available feedback from a tutor (that's one of the reasons why they're not the lowest-cost option). Given that you’re on a budget, though, you might want to consider books, too. Here are eight to think about:
These books most definitely aren't up-to-date in terms of technology (the on-what issue), but the best-practice elements are still spot on. The fourth edition of Butcher's is also pricey. Second-hand versions of the third edition are going for a song on Amazon, though. If you find that some of these books are out of print, ask in editorial forums if anyone has copies they’d be happy to pass on. Mentoring: formal and informal Another option is to seek either formal or informal mentoring. I don’t think you should feel embarrassed about explaining to colleagues in editorial forums that you’re looking to raise your skills to meet publishing-industry standards, and asking whether anyone would be prepared to mentor you. I'm impressed when even the most experienced editor or proofreader asks about CPD. Some may expect a fee, others will do it for free, though there might well be a wait list. Moving beyond mainstream publishers Mainstream publishers, as you know, tend to have rather rigid definitions of what a copyediting or proofreading job entails. Editorial freelancers who specialize in working for these clients do have a smoother ride if they’ve formally trained because that training accords with industry expectations. Things take a different (though not always easier!) turn when working with independent authors, students, businesses, and so on. I would not be at all surprised if the experience you’ve already acquired with your two mainstream clients means that you're more than capable of working with many non-publishers effectively. So let’s say you offer copyediting. While a publisher might expect you to edit the index or the bibliography as standard, you could decide to exclude these from your service for non-publishers. And perhaps you won’t be surprised to hear that many non-publisher clients come to me, and thousands of my colleagues, looking for so-called proofreading services. What they’re actually asking for frequently falls under the rubric of what we'd call copyediting (correcting the raw-text files) rather than annotating final page proofs. You're in a position to support this market given that you’ve already demonstrated your capabilities with several years of successful practice. See the following for more on the tangled world of non-publisher proofreading and copyediting:
A key issue for you to consider is therefore how you are going to make yourself discoverable to those types of clients. Make sure your website, social media profiles and directory entries are bang up to date and presenting you as a compelling prospect for potential clients. If you’re not advertising in the key industry directories, then that’s something you can fix immediately (whereas making your website visible is a more complex and slower-burn solution). Think internationally. If you can access key industry directories, do so. You’re not a member of the CIEP, so you wouldn’t qualify for entry in its Directory of Editorial Services, but you might be eligible for other national societies listings (see this list of national editorial societies). Then there’s findaproofreader.com, which is very reasonable. Consider other online business directories in your region, too. If their advertising rates are affordable, test them for a fixed period so you can evaluate whether they’re working for you. One channel is rarely enough for any of us. Make yourself visible on multiple platforms so you can see what drives clients your way most effectively. To make your editorial more visible to clients searching online, I’d recommended a content-marketing strategy. This requires consistency, creativity and commitment, but it is an effective strategy if you're prepared to work hard at it. I won’t use this Q&A session to delve into the issue because there’s far too much to say. If you want a taster, read my Content Marketing Primer for Editors and Proofreaders. (I also have a more general book on marketing an editorial business that might be of interest: Marketing Your Editing & Proofreading Business.) But, first, head over to the Andrew and Pete blog (two excellent content-marketing coaches, and my top recommendation for anyone wanting to dig deep and do it properly) and watch this short video: WHAT IS CONTENT MARKETING? (IN 15 GIFS). Honestly, no one makes the task as fun as these two do!
Summing up
So, Georgia, there you have it – 2 online proofreading and copyediting training options, 8 paperback alternatives, 1 brief mention of mentoring, and my thoughts on promoting yourself into a position whereby you get to define the scope of your services rather than being forced into wearing hats that aren’t made to measure! Good luck with the next steps! Louise
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Maya has a PhD in social anthropology, and is an experienced editor and proofreader. She’s in the process of expanding her editorial business while continuing to publish academic research. She wants to know how to focus her marketing strategy.
To date, she’s focused on acquiring work through a freelancing website, but the work flow is unpredictable and she’s not convinced it will supply her with a viable income stream in the long term.
She’s created a website but recognizes that it’ll take time to become visible to potential clients, and to earn their trust. She asks: ‘There are a couple of other freelancing websites that look promising, as well as academic editing agencies. Does it make sense to try to sign up to those as well, or is it better to focus on one thing at a time? I'm planning to blog and make YouTube videos about academic writing on top of these things. But is this a case of "less is more" or "more is more"? I’m an experienced editor but completely new to marketing!’ Great questions, Maya. Two things to consider There are two different elements to your strategy here:
Both approaches are important in the editorial industry, so hats off to you for recognizing that even though you’re new to marketing. You’re doing brilliantly! The reason why both approaches are important is because directories and agencies have already done the online visibility work on your behalf. By using them to make your business visible now, you’re freeing up your marketing hours to focus on the longer-burn stuff – your blog and videos. Broadly speaking,
I’ll explain why further down, but first I wanted to ask you whether you’ve considered approaching publishers too. You didn’t mention it in your email so I think it’s worth my taking the time to discuss it here. Publishers and freelance editors – a gift Directories, agencies and content creation are all great ways to acquire clients, albeit over different time frames. The biggest problem the editor faces, however, is getting the client to raise their hand in the first place. ‘I’m interested in you, Maya!’ is what your directory entry, agency listing, blog article or YouTube video needs to make your audience member feel compelled to say. That means working hard to create stand-out information that sets you apart from the competition surrounding you. Furthermore, in the directory and agency fields, there will always be a group of clients looking for cheap rather than brilliant. And in the marketplace more generally, there are potential clients who don’t even realize they need you, or, if they do, which of the different levels of service will be the most appropriate. But here come the publishers! (Sing it, like the Boots ad!) We’re in a rather privileged field of having a core client group who understands exactly what we do, why we’re necessary, and the value we bring to the table. We don’t have to get them to raise their hands; their hands are already in the air! Some publishers will take the time to scour the SfEP’s Directory of Editorial Services, but to my knowledge the single best way to get noticed by a production manager is still to go direct. Email, letter, phone call – whatever you prefer. I worked almost exclusively for publishers for the first half of my freelance career. I had about 10 publisher clients who kept my schedule as full as I needed it to be. Feast and famine? Nope, just feast. Like you, I have a background in the social sciences, so that’s where I focused my initial wave of inquiries. You mentioned in your original email that you’d 'bought my marketing books', so you’ll find more information on how to tackle that in Marketing Your Editing & Proofreading Business. Publishers, like agencies, will give you regular work, and that means you can focus all your marketing juice on creating compelling blog posts and irresistible YouTube vids. Publishers are a bit of a gift like that – while their rates aren’t always top-notch, the time they free up for you by handing you a steady supply of work certainly is. And creating valuable, usable, accessible content does take time. Directories and agencies: more is more Perhaps that’s a bit of an exaggeration! By more is more, I’m not saying you should sign up with 20 directories and agencies; you’ll spend more time being busy creating the entries than you will being productive finding the work! I do think, though, that you needn’t limit oneself to one. If you identify a group of, say, four or five that are used by your core clients to find people like you, I’d recommend you sign up. More is more, as long as you’re selective. There are SEO benefits, too. For certain medium-tail keyword searches, I rank first on page one of Google – but it’s not my website showing up. It’s my SfEP directory entry. And, anyway, you’re in control. You get to accept work, or decline it – whatever suits your needs. The key thing to remember is that if you get too many requests to quote from the directories and agencies, you can always trim and focus on those that deliver the best-quality clients to you. Plus, you’ll never know what’s working if you don’t test in the first place. Testing is something else you’ll see me bang on about in my books, but only because it’s the foundation of any solid marketing strategy. It doesn’t matter if you try something, and that something doesn’t work. You’ll still have learned something, and having learned it you can make an informed decision about what to do next. Otherwise your marketing is just guesswork – which is exhausting at best! So, yes, go ahead. Sign up for a few more and find out what works for you. Evaluate in a few months’ time. Then leave behind the ones that don’t work out and try something else instead. Now let’s deal with the content strategy. Creating delectable content! Less is more (sort of) When I say less is more, I’m talking about platforms, not the actual content itself. This isn’t just me banging my drum. The professionals emphasize this. My own content marketing coaches Andrew and Pete recommend focusing on one or two platforms, and really honing them. Plus, I’m halfway through the online conference Summit on Content Marketing, and speakers Rand Fishkin, Ilise Benun, Dave Jackson, and Stoney deGeyter agree: concentrate on what your core clients are using – in other words, choose the platforms your customers prefer, rather than the ones you prefer. So, you’re planning to use a blog and YouTube to deliver your advice on academic writing. If those are platforms that your core clients like using, then go ahead. And stick to those two – really craft them into something special, something compelling. Some quick tips (you might know the following already but other readers might not, so bear with me!) … Quality Make sure your content is really useful so that it offers solutions for your potential clients. Don’t sell – just solve. I used to call content marketing ‘value-added marketing’ (see the marketing book you’ve bought). Seriously, I didn’t know ‘content’ marketing was a thing until a year ago! I still think it’s an oddly bland name for such an exciting strategy. Anyway, I don’t get to make the rules, so content marketing it is! Focus on value above all else. Value trumps everything (unless your great writing is so blurred as to be unreadable, or the audio quality of your video so poor as to make it unwatchable). If you create a beautiful video, or a blog post with loads of fancy pictures, but the story you’re telling your viewers or readers is of no use to them and doesn’t help them, you won’t grow that audience. But if your video is a little flawed, or your blog post a little ugly, you’ll still grow your audience and build trust and relationships if you’ve made someone’s life easier. It’s no different to friendship. I don’t pick my mates because they look gorgeous – it’s all about the relationship and how we make each other feel. Content marketing’s no different. I’ve tried hard to make my blog look prettier this year. But you know what? Some of my most popular posts are still those I wrote years ago – posts with really long paragraphs of dense narrative – 1,500 words of me telling people what publishers think about proofreading training courses, and another 1,500 of me on how to upload custom stamps of PDF markup symbols. No pictures. No clever SEO titles. Just loads of text. But it’s text that answers the questions that (some) people are asking. Consistency Be consistent with how often you deliver your blogs and videos. The expert view is this: whether you post twice a week, once a week or once a month is less important than choosing one of those and committing to it. That way your readers and viewers get into the routine of engaging with you. Furthermore, if you commit to once a week, but you don’t have enough content to fill that schedule, you’re more likely to feel deflated and stop. Which would be a huge shame! It's better to excite an audience by raising your game than disappointing them by going backwards. Quantity If you write great blogs that are 400 words long, perfect. If you need 2,000 words, perfect. If your videos need to be 5 minutes long to solve your client’s problems, make them 5 minutes long. If they need to be longer, and that’s what your audience wants, make them longer. Just make sure that every word and every minute is full of value. I know I’m a right old rambler so I struggle to make every word count. Let’s just call me chatty! Delivery Think about how you’ll direct people to your blog and YT channel. I post to Facebook Twitter and LinkedIn to make editors and writers aware of what’s new on my blog. I’ve also recently created a mailing list for writers to enable me to alert them when new self-publishing resources are available. And, these days, Google Search is working wonders for me. In time, it’ll work for you to if you commit to creating all that delicious stuff for your potential clients! If academic writers are also using Twitter, FB and LI to get their updates, those are the channels you should use to direct them to your blog and video platforms. If they’re using some other channel to get their news, that’s where you should be. Again, it’s about what your listeners and readers want, rather than your own preferences Hope that’s helped, Maya. Thanks so much for asking two great questions.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this Q&A, I look at how to set up a proofreading business, how to acquire clients and how to handle payments.
One of the blog's readers, Charlie, got in touch with several questions:
Phew! That’s a lot of questions so I’ll only be able to scratch the surface, but I’m confident I can point you in the right direction, Charlie. First things – going deeper Here are four resources that dig deeper into all your queries , though you’ll have to cough up a few quid for them!
They’ll tell you pretty much everything you need to know about starting out and keeping going. Might I also suggest you join the Chartered Institute of Editing and Proofreading (CIEP), the UK’s national editorial society? The forums provide a warm and supportive environment for old hands and newbies alike. How will clients pay me? A better question might be how would you like to be paid? For example, I accept cheques (reluctantly!), PayPal (convenient for international clients), and direct bank transfer (easy-peasy). Other options include Stripe, TransferWise and CurrencyFair. I send an invoice as soon as a project’s complete, but some of my colleagues prefer to do all their invoicing for the month in one fell swoop. It’s a matter of personal choice and what works for each business owner in terms of efficiency. You can download an invoice template from my Other Resources page. How do I register with HMRC and what do I need to tell them? Quite honestly, the easiest way to deal with HMRC is to give them a call. I found them incredibly helpful when I first started my editorial business. Believe me, they’ll put your mind at rest. Sue’s book (mentioned above) has lots of information about dealing with HMRC. My primary piece of advice is to keep a record of what you spend and what you earn in relation to your business. There’s an accounting template on the Editor Resources page that shows you what I record for each project. How do I keep track of the hours I spend working? I record my hours in the accounting template. That way, everything’s in one place. I keep track of time the old-fashioned way – with a pen and a piece of paper! Other colleagues use various time-tracking tools and widgets, e.g. Toggl. Keeping track of how much time you spend on a project is important for gauging how efficient you are. Bear in mind, though, that not all clients will be prepared to pay you for the hours you work. Rather, they’ll pay you for the hours they think the job should take you. This is often the case with publishers and packagers. When you’re in control of the setting the price of a project (e.g. with independent writers, students, businesses etc.), you’ll need to assess how long the project will take and how much you want to earn from it. This comes with experience; it’s likely you won’t hit the mark in the start-up phase of your proofreading business. Don’t fret about this, though. You’ll get better at estimating over time. And by tracking how long each project takes to complete, and what you earned, you’ll get a sense of what’s possible in an hour or per 1,000 words. How much should I charge? Take a look at the following articles here on The Editing Blog:
What you charge will be determined by your particular needs, your ability to access clients who’ll meet those needs, whom you’re working for, and what you’re doing. If you work for publishers and packagers, they’ll control the price – you’ll be a price-accepter. If you work for businesses, independent authors, academics, and students, you’ll offer a price in the hope that they’ll accept – you’ll be a price-setter. If the second option sounds a better financial option, bear in mind that, even if it is, it’s harder work! Publishers and packagers do all the client-acquisition work on your behalf, while acquiring clients for whom you’re a price setter means you need to actively promote your business on a regular basis so that you’re interesting and discoverable to clients across the platforms they’re using to find people like us (e.g. Google). How do I acquire assignments? My line on this is: when you set up your own business you’ll have two jobs:
I’ve shared all my experience of editorial business promotion in these resources:
What I’ll say here is that there’s no single way to go about it, not least because different client types use different platforms to find their proofreaders and editors.
For example, content marketing is not the most efficient way to go about acquiring publisher clients – honestly, just get on the phone or write a letter/email instead. If you want to work for independent authors, though, it’s one of the most powerful methods of being discoverable. Conversely, phone calls to publishers will reap results (if you make enough of them), but for indie authors this method will take you into Ghostbusters territory – who you gonna call?! My advice is to put yourself in your customer’s shoes and ask:
Can I use my prior career experience? Absolutely – it will be one of your unique selling points. For example, I’d worked for a social science publisher for many years prior to starting my business, This, along with my politics degree, helped to make me an interesting prospect for social science publishers with politics lists. Wordsmith Janet MacMillan is a former lawyer – now her client base includes legal publishers, legal students, academics and law firms. Both of us understand the language our respective disciplines, and that means we’re more likely to spot errors in related texts than someone with, say, a nursing background. My advice to new starters is: always specialize first in what you know. Later, if you wish, you can diversify, or transition to another specialism (I’m now a fiction copyeditor and proofreader). So, in the start-up phase, use your career experience to help you determine which core clients you’re going to target. Then think about how you'll communicate with them in a way that makes them want to consider you as their proofreader. Here are two resources to help you think about how to create a stand-out brand identity using a client-centric approach:
Do you accept volunteers or offer apprenticeships? I don’t, Charlie – sorry. I’m a one-woman show. That’s critical to my business model. My clients hire me and only me to work on their books. That doesn’t mean that mentoring programs aren’t a superb option. Time to think about training! I’d strongly recommend you do some professional proofreading training to prepare yourself for market. It’ll show you where your strengths are, and help you fix your weaknesses. Training has three core benefits:
TheChartered Institute of Editing and Proofreading (CIEP) and The Publishing Training Centre are my recommendations … purely because I have personal experience of their courses on which to base an opinion. There are other options available, though. The CIEP runs a mentoring programme, too, though you must have completed some initial training beforehand. Last things That’s it, Charlie – a whirlwind tour of how to set up a proofreading business! I hope you find the guidance useful. I realize there’s a lot to think about. If you decide to join the club, you’ll find a supportive community awaiting you, one that stretches well beyond the geographical boundaries of the UK. Good luck!
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses. |
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