FOR EDITORS, PROOFREADERS AND WRITERS

Give your novel a sentence-level workout. Here are 6 common problems, and the solutions that will improve the flow of your fiction and make the prose pop.

Review your novel for 6 common problems. None involve major rewriting, just relatively gentle recasts that will improve your prose significantly, and make your reader's experience more immersive.

1. Assess invasive adverbs
2. Remove redundant filter words
3. Take the spotlight off speech tags
4. Pick up dropped viewpoint
5. Trim anatomy-based action
6. Turn intention into action

​Not all adverbs and adverbial phrases are bad. Suddenly, slightly, slowly, nervously, calmly, quietly can be effective if used now and then.
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However, overuse is often a symptom of an author telling us what’s already been shown, which means the adverbs are repetitive and cluttering. In the two examples that follow, they can be ditched because 'fidgeted' shows the nervousness, and the apology in the dialogue shows the regret.

​Even when adverbs are telling us something new, consider elegant recasts that use stronger verbs but still keep readers in the moment.

When readers are told of doing being done by a viewpoint character, filtering is in play. Realized, knew that, wondered, thought, saw, and decided are just a few examples.

The reader is already experiencing the story through a viewpoint character. For that reason, we often don’t need to be told that they realize, see, think or feel anything. We’re already in their heads.

​It’s telling what’s already been shown.

​Filtering pulls us out of the deep, limited viewpoint. Worse, it’s repetitive and obvious. Jane has already looked at the screen so we know her eyes are doing the work; telling us that she saw as a result of her glancing is redundant. 

In the example where Matthew’s the narrative viewpoint character, we needn’t be told he feels the thumping in his temples, since if he weren’t feeling it he couldn’t report it. Nor do we need to know he’s thinking about that third glass because we’re already in his head.

'Said' is almost invisible when it comes to dialogue tags. A smattering of 'asked', 'replied', 'whispered', and 'yelled' can also work well.

Sometimes tags aren’t even necessary because it’s obvious who’s speaking. Other times, we can replace a tag with an action beat than conveys movement and emotion.

Readers should be focused on the dialogue. If a showy tag is necessary to convey a character’s voice or mood, the speech might need a rethink.

In the examples below, the speech tags do the following:

1. tell what the punctuation’s already shown
2. tell what the dialogue’s already shown
3. tell us what the dialogue could have shown but doesn’t
4. express non-speech-related behaviour

Narrative viewpoint is a big topic so I’ve focused on two common sentence-level slips:

• The viewpoint character reports what they can’t know.
• The reader is given access to non-viewpoint characters' internal experiences.

The viewpoint character reports what they can’t know 
Reporting what can’t be known often comes with filter phrases such as 'could tell (that)' and 'knew (that)'.

​In this example, John is the viewpoint character. We experience the story though his senses.  

Actually he can’t tell any such thing. It might seem that way, but for all John knows, she could be hiding it because she has another agenda. Telling us that’s not the case removes any underlying suspense – stops us asking the question.

This might seem like a small slip but it’s the kind of thing that turns over all the power of a limited/deep viewpoint to an all-knowing narrator and rips apart the tight psychic distance between reader and the viewpoint character.

Here are two recasts that avoid the viewpoint drop:

Non-viewpoint characters’ internal experiences
Here we’re talking about head-hopping. It’s when readers are able to access emotions, mood and thoughts of a non-viewpoint character. In the example that follows, Reja is the viewpoint character.

The solution is to recast the text so that these emotions, mood and thoughts can be inferred or accessed externally – for example, through movement or speech – by the viewpoint character only. Here’s a possible recast.

Prose is more immersive when readers aren’t told what they can assume is being done by body parts that are associated with particular actions – holding with hands, gazing with eyes, standing to their feet, kneeling on their knees, nodding heads, and shrugging shoulders.

In the example below, we might remove the obvious body parts and focus more specifically on the part of John's legs doing the kicking and the impact of his action. As for the gun-toter, the hands have been ditched.

Sometimes the reader needs to know what a character wants to achieve from a particular action. This is about the why of an action.

However, when an author means to show the how of an action but tells of intention to act, there’s a problem. The red flag to watch out for is 'to'.

We can check whether the focus is on point by asking a question: What action do we want to show the reader (via Jane)?

​​If we want to show the reader that Jane can lift her wrist – because that’s what the first example below is showing us – we can leave as is.

​However, that's rather dull; it's more likely that we want to show that Jane is checking the time, and so a leaner alternative is more effective.

None of these 6 tweaks are rules! Think of them instead as suggestions to consider, ideas that can help you smooth and tighten up your prose.

And don't worry about them at first-draft stage. Use that space to get the words on the page. Put your sentence-level editing craft in play with a later draft, and once your story's structure, plot and characterization have been fully developed.

Want to develop your line-editing skills? Check out these resources:

• Author resource library (includes links to free webinars)
• Editing Fiction at Sentence Level: A Guide for Beginner and Developing Writers
• Making Sense of Point of View: Transform Your Fiction 1
• Making Sense of Punctuation: Transform Your Fiction 2
• ‘Playing with sentence length in crime fiction. Is it time to trim the fat?’
• ‘Playing with the rhythm of fiction: commas and conjunctions’
• ‘What is anaphora and how can you use it in fiction writing?’
• ​'2 ways to write about physical pain'
• 'What is head-hopping, and is it spoiling your fiction writing?'
  

​Not sure where to place your speech tags? This guide shows you how to tell readers who’s speaking, not based on a set of rules but in respect of clarity, suspense, invisibility, and rhythm.

​What is a dialogue tag?
Dialogue tags, or speech tags, are complementary short phrases that tell the reader who’s talking. They’re not always necessary, particularly if there are only two speakers in a scene, but when they are used, this is what they look like:

• ‘Dump that corpse and don’t ever mention it again,’ the hooded guy whispered.
• “Thanks for holding the gun,” Tom said. “Now pull the trigger.”
• Marg turned. Smirked. Said, ‘Tomorrow. If you’re late, he’s late. Geddit?’

Said is often best because readers are so used to seeing it that it’s pretty much invisible and therefore less interruptive.

What’s the rule about where tags go?
Dialogue tags can be placed after, between or before dialogue. Authors sometimes ask which position is best or whether there’s a rule.

There is no rule. All three positions have advantages and disadvantages, depending on what you want to achieve.

Position: After dialogue
Readers are so used to seeing speech tags like said at the end of dialogue that they’re almost invisible. That allows the dialogue, rather than the speaking of the dialogue, to be the focus.

Below is a wee example from Recursion (p. 292). The speech takes centre stage; the doing of speech (screaming, in this case) comes afterwards.
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Furthermore, when the tag comes after the dialogue, it can roll seamlessly into any supporting narrative, as shown in the example from The Ghost Fields (p. 194).

There are a couple of potential disadvantages:
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• In longer chunks of dialogue in scenes with more than two speakers, the reader will have to wait until the end of the speech to find out who’s saying what.
• Placement at the end of speech can flatten a one-liner or suspense point in dialogue.

Position: Between dialogue
Placing speech tags between dialogue is also common and unlikely to jar the reader. Here are three reasons why it works:

• The tag breaks up longer streams of dialogue, which is especially handy if a monologue’s rearing its head.
• We’re given an early indication who’s speaking. If there are more than two speakers in a scene, and the reader’s likely to be confused, placement between the speech is an effective solution.
• One-liners, suspense points and shocks get to take centre stage. Adding the speech tag at the end could flatten the tension.

Here are two examples in which the mid placement of the tag means the suspense isn't interfered with. The first is taken from The Ghost Fields (p. 194); the second is something I made up.

​

In the first example, not having the speech tag at the end of the dialogue focuses the reader on one question: what’s the clue? Not: Frank’s the speaker.

In the second example, rejig the sentence so that Tom said comes after all the speech, and notice how this makes the wallop vanish from the line about pulling the trigger.

Position: Before dialogue
Placement of the tag before the dialogue isn’t a no-no but it is a less common option and more noticeable.

A tag tells of speaking; dialogue shows character voice, mood and intention. When the speaker’s announced first, it’s a tap on the shoulder that draws attention to speaking being done. It expands what author and creative-writing expert Emma Darwin calls the ‘psychic distance’ between the reader and the speaker, which can flatten the mood.

And, yet, this can also be its advantage. That tap introduces a more staccato rhythm that can stop a reader in their tracks.
​
In this extract from Recursion (p. 292), the placement of the tag before the dialogue induces an acute sense of resignation – that dull thump in the pit of one’s stomach when the proverbial’s hit the fan.

Not placing tags: Omission
There’s no need to include a speech tag if it’s adding nothing but clutter. In the following example from Recursion (p. 125), the author has omitted them because there are only two speakers. He lets the dialogue, and its punctuation, inject the voice, mood and intention into the scene rather than telling us who’s speaking and how they’re saying it.

Summing up
​Placement of dialogue tags isn’t about rules. It’s about purpose:
​

• Varying rhythm
• Respecting mood and suspense
• Clarifying who’s speaking
• Avoiding unnecessary clutter

For that reason, mixing up the position of speech tags can be effective.

​Let’s end with an extract from Out of Sight (pp. 135–7), which demonstrates the varied ways in which author Elmore Leonard handles his tagging: beginning, between, end, and omission.

Cited sources and further reading

• Editing Fiction at Sentence Level, Louise Harnby, Panx Press, 2020
• How to Punctuate Dialogue (free webinar)
• Out of Sight, Elmore Leonard, Weidenfeld & Nicolson, 2017
• Recursion, Blake Crouch, Pan, 2020
• The Ghost Fields, Elly Griffiths, Quercus, 2015

This post explains when and how to indent your narrative and dialogue according to publishing-industry convention.

The purpose of first-line indents
Each new paragraph signifies a change or shift of some sort ... perhaps a new idea, piece of action, thought or speaker, even a moderation or acceleration of pace. Still, the prose in all those paragraphs within a section is connected.

Paragraph indents have two purposes in fiction:

• Readability: They help the reader identify the shifts visually.
• Connectivity: They indicate a journey. Indented paragraphs are related to what's come before ... part of the same scene.

First lines in chapters and new sections
Chapters and sections are bigger shifts: perhaps the viewpoint character changes, or there's a shift in timeline or location.

To mark this bigger shift in a novel, it’s conventional not to indent the first line of text in a new chapter or a new section. You might hear editorial folks refer to this non-indented text as full out.

• This is standard with narrative and dialogue.
• The convention applies regardless of your line spacing.

NARRATIVE LAYOUT
The following example is taken from Part 5, Chapter 2, of Christopher Priest’s Inverted World (p. 287, 2010):
​

• Paragraph 1 is the first in the chapter.
• The first line is not indented.
• The first lines of the paragraphs that follow it (2) are indented.

And here's an example from Part 2, Chapter 6, p. 147, which shows how the layout works the same after a section break:
​

• Paragraph 1 is the first in the section.
• The first line is not indented.
• The first lines of the paragraphs that follow it (2) are indented.

Even if an author chooses to include a design feature such as a dropped capital (sometimes called a drop cap), it's standard for that letter to be full out, as shown in the following example from To Kill a Devil (John A. Connell, p. 6, Nailhead Publishing, 2020):

• Paragraph 1 is the first in the chapter.
• The capital letter on the first and second lines is not indented.
• The first line of the paragraph that follows it (2) is indented.

DIALOGUE LAYOUT
​The same applies even if the chapter or section starts with dialogue, as in this excerpt from David Rosenfelt's Dog Tags (p. 192, Grand Central, 2010):

• Paragraph 1 is the first in the chapter.
• The first line is not indented.
• The first lines of the paragraphs that follow it (2) are indented.

Body text: dialogue and narrative
The example below from Blake Crouch's Recursion (p. 4, Macmillan, 2019) shows how the indentation works in the body text when there's a mixture of dialogue and narrative.

• Regardless of whether the prose is narrative or reported speech, the text is indented.
• The convention applies regardless of line spacing.

IMPACT OF LINE SPACING
Even if you've elected to set your book file with double line spacing (perhaps at the request of a publisher, agent or editor), the indentation convention applies. Here's the Recursion example again, tweaked to show what it would look like: 

Indenting text that follows special elements
Your novel might include special elements such as letters, texts, reports, lists or newspaper articles. Authors can choose to set off these elements with wider line spacing, but how do we handle the text that comes after?

Again, it's conventional to indent text that follows this content, regardless of whether it's narrative or dialogue. That's because of the connective function; the text is part of the same scene.

​Here are some examples from commercial fiction pulled from my bookshelves.

1. REPORT: The Outsider, Stephen King, Hodder, 2018, p. 252
2. LIST: Life of Pi, Yann Martel, Canongate, 2002, p. 146
3. TRANSCRIPT: Snap, Belinda Bauer, Black Swan, 2018, p. 36
4. RECORD: Ready Player One, Ernest Cline, Arrow, 2012, p. 300

It's not the case that full-out text is never used, or can't be used, but fiction readers are used to conventions. When a paragraph isn't indented, they assume it's a new section, which creates a tiny disconnect.

That's what I think's happened in the example below from Kate Hamer's The Girl in the Red Coat (p. 325, Faber & Faber, 2015). Of course, it took me only a split second to work out that the narrator is referring to the preceding letter, but it's a split second that took me away from the story because I'd assumed I was looking at a section break.

​My preference would be to indent 'I touch my finger [...]' because that text is part of the scene, not a new section.

How to create a first-line indent in Word
Let's finish with some quick guidance on creating first-line indents. 

​Avoid using spaces and tabs to create indents in Word. Instead, create proper indents. There are several ways to do this.

• Open the Home tab (1).
• Select your text.
• Move your cursor to the ruler and select the top marker (2).
• Drag it to the position of your preferred indent.
• Right-click on the style in the ribbon (3).
• Select 'Update Normal to Match Selection'.​

OR​

• Open the Home tab (1).
• Open the Styles pane via the arrow icon (4).
• Select your text.
• Move your cursor to the ruler and select the top marker (2).
• Drag it to the position of your preferred indent.
• Go to the Styles pane (5) and right-click on the style (6).
• Select 'Update Normal to Match Selection'.​ ​

OR

• Open the Home tab (1).
• Open the Styles pane via the arrow icon (4).
• Go to the Styles pane (5) and right-click on the style (6).
• Select 'Modify' to open the Modify Styles pane (A).
• Click on the Format button in the bottom left-hand corner (B).
• Select Paragraph to open the Paragraph pane (C).
• Make sure you're in the Indents and Spacing tab.
• Look at the Indentations section in the middle. Make sure 'First line' is selected under 'Special:' (D).
• Adjust the first-line indent according to your preference (E).
• Click OK (F).

Create a new style for your full-out paragraphs using the same tools.
​

• If using the ruler, ensure the markers (2) are aligned, one on top of the other.
• If using the styles pane, adjust the indent spacing (E) to zero.

If you need more assistance with creating styles, watch this free webinar. There's no sign-up; just click on the button and dig in.

Not sure if contractions are a good fit for your fiction’s dialogue? Here’s why they (nearly always) work.

Next time you’re in the pub with friends, at the dinner table with your family, or travelling on the bus, do a bit of people-listening. They’ll speak with contractions: you’re, they’re, I’m, don’t, hadn’t, can’t and so on.

Contractions are a normal part of speech. They help us communicate faster and improve the flow of a sentence.

Watch the following videos and listen to the spoken words. They feature people with very different backgrounds, sharing different stories, and in situations that demand varying levels of formality.
​

• A philosopher presenting a TED Talk about why the universe exists
• A fictional lawyer questioning a witness
• A child reading a poem
• A drug dealer describing his criminal activity
• A reporter’s voiceover on a news programme
• A vicar giving a sermon in a UK church
• A queen broadcasting a message to the nation

The people talking have one thing in common: they use contractions when they speak ... most (though not all) of the time.

That’s why when we want to write natural dialogue – dialogue that flows with the ease of real-life speech – contractions work.

How contractions affect the flow of dialogue
Take a look at this excerpt from No Dominion by Louise Welsh (Kindle edition, John Murray, 2017).

Here’s the contraction-free recast. It reads awkwardly, and leaves us unconvinced that what’s in our mind’s ear bears any relation to what we would have heard had this been real speech. And that means we’re questioning the authenticity of the story rather than immersing ourselves in it.

Contractions and genre
Some authors avoid contractions because of the genre they’re writing in. You’re more likely to see this in historical fiction than contemporary commercial fiction but it’s not strictly genre-specific and is more an issue of authorial style.
​
Here’s an excerpt from a contemporary psychological mystery, The Wych Elm (Penguin, 2019, p. 71). Tana French uses contractions in the narrative and dialogue. The speech sounds natural; the narrative that frames it is informal.

Compare this with Our Mutual Friend (Wordsworth Editions, 1997, p. 235). Dickens, writing literary fiction in the 1860s, still uses contractions in dialogue, although he avoids them in his more formal but wickedly tart narrative.

Now look at Ambrose Parry’s The Way of All Flesh (Canongate Books, 2018). The authors (Parry is the pseudonym used by Chris Brookmyre and Marisa Haetzman) don’t avoid contractions completely but the sparing usage does give the dialogue a more archaic feel. Here’s an excerpt from p. 259.

I doubt anyone would be surprised when I say that the setting is 1847. And so it works. However, if the novel were set in 2019, there’d be a problem. We’d consider those characters unrealistically pompous and the dialogue overblown.

​Contractions, pace and voice
The decision to use or avoid contractions is a tool that authors can use to deepen character voice.

Specific contracted forms might enable readers to imagine regional accents, social status and personality traits such as pomposity.

P.G. Wodehouse is a master of dialogue. Bertie Wooster is a wealthy young idler from the 1920s. Jeeves is his savvy valet. The dialogue between the two pops off the page and Wodehouse uses or avoids contractions to make the characters’ voices distinct.
​

• Jeeves’s speech is often uncontracted. This moderates the pace of the dialogue and helps to render his voice as serious, formal, patient and long-suffering.
• Bertie’s speech is often contracted. This accelerates the dialogue and helps to render his voice as flighty, foolish and careless.

You can see it in action in The Inimitable Jeeves (Kindle version, Aegitus, 2019).

In Oliver Twist (Wordsworth Classics, 1992, p. 8), Dickens contracts is not (ain’t) and them (’em) to indicate the low social standing of Mrs Mann, who runs a workhouse into which orphaned children are farmed.

Contractions and their impact on stress and tone
You can use or omit contractions in order to force where the stress falls in a sentence.

Compare the following:
​

• ‘I can’t believe you said that,’ Louise said.
• ‘I cannot believe you said that,’ Louise said.

By not using a contraction in the second example, the stress on ‘cannot’ is harder. The change is subtle but evident. With can’t the mood is one of disbelief tempered with a whining tone; with cannot the disbelief remains but the tone is angry.

Here’s another excerpt from The Way of All Flesh (p. 140). The speaker is a surgeon, Dr Ziegler.

Parry’s dialogue doesn’t just evoke a historical setting. The style of the speech affects the tone too. The voice is compassionate, the mood stoic. However, the lack of contractions renders the tone precise and careful.

On p. 142, Raven – a medical student turned sleuth – talks with the matron about medical charlatanry:

• ‘Aye, though there is worse,’ said Mrs Stevenson.

Using there is forces the stress on is, and in consequence the tone is resigned. With there’s the stress would have fallen on worse, and we might have assumed a more conspiratorial tone, as if she were about to divulge a secret.

Contractions and narration style
If you’re wondering whether to reserve your contractions for dialogue only, consider who the narrator is.

Let’s revisit Tana French (p. 1). The viewpoint character is a privileged man called Toby, the setting contemporary Dublin. What’s key here is that the narration viewpoint style is first person.

It is Toby who reports the events of the mystery; the narrative voice belongs to him. His narration register is therefore the same as his dialogue register – relaxed, colloquial – and the author, accordingly, retains the contractions in the narrative.

For sections written in third-person limited, the narrative voice would likely mirror the viewpoint character’s style of speaking. However, if you shift to a third-person objective viewpoint, where the distance between the characters and the readers is greater, the narrative might handle contractions differently to dialogue. It's a style choice you'll have to make.

Guidance from Chicago
Still a little nervous? Here’s some sensible advice from The Chicago Manual of Style, section 5.105:

Evaluate the sound
Here are three ways to help you evaluate the effectiveness of contracted or contracted-free dialogue:

1. Read the dialogue aloud: Is it difficult or awkward to say it? Does it sound unnatural to your ear? Do you stumble? Does it feel laboured, like you’re forcing the flow? If so, recast it with contractions. If the revised version is smoother, and the integrity of the setting is retained, go with the contracted forms.

2. Ask someone else to read the dialogue: Objectivity is almost impossible when it comes to our own writing. If the plan is that no one but you will ever read your book, write your dialogue the way you want to write it and leave it at that. If, however, you’re writing for readers too, and want to give them the best experience possible, fresh eyes (and ears) will serve you well.

You could even give your readers two versions of the dialogue sample – one with contractions and one without – and ask them which flows better and reads most naturally.

3. Head for YouTube: Dig out examples of speech by people whose backgrounds, environments and historical settings are similar to those of your characters. Watching characters in action will give you confidence to place on the page what can be heard from the mouths of those on the screen.

Summing up
Whether to use contractions or not in dialogue is a style choice. There are no rules. However, a style choice that renders dialogue stilted and unrealistic is not good dialogue.

Here's how to use quote marks (or speech marks) according to publishing convention in your fiction writing. The guidance covers both US English and UK English conventions.

In this post, I cover the following:

• What quote marks are used for
• Omitting a closing quote mark in dialogue
• Whether to use single or double quote marks
• Whether to use straight or curly quote marks
• Where the closing quote mark goes in relation to other punctuation​
• When not to use quote marks​

What quote marks are used for
Quote marks are used in 3 ways in fiction:

• Character dialogue
• To distance the narrator from what's being reported 
• ​To denote song titles and other works

Character dialogue
Quote marks show that we’re reporting what someone else is saying or said. 

​Each new speaker's dialogue should appear on a new line and include opening and closing quote marks.

To distance the narrator from what's being reported 
The tone of the distancing rendered by the quote marks will depend on narrative intent. Perhaps the voice is sarcastic. Or the author might want the reader to suspend belief by indicating that a character considers a word or phrase unreliable.

Imagine the character is saying so-called or supposed or allegedly before the word in quotes.

A word of caution: Don't be tempted to differentiate distancing terms in the narrative from dialogue by using an alternate style. If there are double speech marks around the dialogue, there should be double marks around the distancing words.

To denote song titles and other works
Quote marks are also used to identify certain published works such as song titles and book chapter titles.

So, for example, if a writer is referring to an album or book title, this is rendered in italic. However, when it comes to a song on an album, or a chapter in a book, it's conventional to use quote marks.

Omitting a closing quote mark in dialogue
There's one occasion where it's acceptable to omit the closing speech mark in dialogue: same speaker, new paragraph.

So, if you want your dialogue to take a new paragraph while retaining the current speaker, use a quotation mark at start of the new line but omit the closing one at the end of the previous paragraph.

​Single versus double quote marks
There’s no rule, just convention.

There are lots of Englishes: US, UK, Canadian, Australian, New Zealand, South African, Indian, etc. Each has its own preferences and idiosyncrasies.

Focus on which English your audience will expect, and punctuate your writing accordingly. Whichever style you choose, the main thing is be consistent. 
​

• In the UK, it’s more common to use single quote marks. And if there’s a quote within the quote, that’s a double. You might hear quotes within quotes called nested quotes.
• In US English it’s conventional to use double quote marks with nested singles. 

If you choose double quote marks, use the correct symbol, not two singles.

Straight versus curly quote marks
Curly quote marks are more conventionally known as smart quotes.

​It’s conventional in mainstream publishing to use smart or curly quotation marks, not unidirectional ones.

Changing straight quotes to smart quotes is one of the initial clean-up jobs an editor will carry out when they start work on a file. To prevent the problem occurring from the minute you begin typing:
 

• Go to FILE and select OPTIONS
• Select PROOFING, then click on the AUTOCORRECT OPTIONS button
• Choose the AUTOFORMAT AS YOU TYPE tab
• Make sure there’s a tick in the "STRAIGHT QUOTES" WITH “SMART QUOTES” box
• Click on OK

 
If you’ve pasted material into your book from elsewhere, or you didn’t check autocorrect options before you began typing, there might be some rogue unidirectional marks in your file. To change them quickly, do a global find/replace:
 

• Select CTRL+H on your keyboard to open FIND AND REPLACE
• Type a quotation mark into the FIND WHAT box
• Type the same quotation mark into the REPLACE WITH box
• Click on the REPLACE ALL button

The closing quote mark in relation to other punctuation​
In fiction, punctuation related to dialogue is placed similarly whether you're writing in US or UK style: within the quote marks.

Here are some examples:

​However, there's a difference when it comes to distancing or cited works. Note the different placement of the commas and full stops in the US and UK examples. In US English, the commas come before the closing quotation marks; in UK English, they come after.

When not to use quote marks
There are 2 issues to consider here:

• Thoughts 
• Emphasis

Thoughts
CMOS at section 13.43 says you can use quote marks to indicate thought, imagined dialogue and other internal discourse if you want to. However, I recommend you don't. For one thing, I can’t remember the last time I saw this approach used in commercial fiction coming out of a mainstream publisher’s stable.

But the best reason for not putting thoughts in quote marks is because it might confuse your reader. The beauty of quote marks – or speech marks – is that they indicate speech. Let them do their job!

Emphasis 
It can be tempting to use quote marks in your writing to draw attention to a word or phrase, but it’s rarely necessary and could even have the opposite effect to what you intended. It works instead as a distancing tool, as discussed above.

If you’re tempted to use quote marks for emphasis, imagine saying the sentence out loud, and making air quotes with your fingers as you speak. Would your character/narrator say it like that? If the answer's no, leave out the quote marks. Italic will work better. Or recast your dialogue so that the reader can work out where to place the stress themselves.

Summing up
If in doubt about how to use quote marks for your book, consult a style manual. I recommend the Chicago Manual of Style, the Penguin Guide to Punctuation and New Hart’s Rules, all of which offer industry-standard guidance.

Fancy listening instead?
If you'd prefer to listen to the advice offered here, Denise Cowle (a non-fiction editor) and I chat about how to use quote marks in all types of writing on The Editing Podcast. You can listen right here or via Apple Podcasts, Spotify or your favourite podcast platform

A vocative expression is one in which a person is directly referred to in dialogue. It needn’t be someone’s name; it could be a form of address that relates to their job or position, or a term of endearment, respect or disrespect. Here’s how to work with them.

Purpose of vocative expressions
Vocatives serve several purposes in fiction writing:
​
1. They help readers keep track of who’s saying what to whom. This is especially useful when a character is talking to two or more people.

2. They can enrich characters’ emotions by conveying a deeper sense of urgency, frustration, surprise or patience.

3. Readers can learn quickly about how characters relate to each other. Does one rank higher or defer to the other? Perhaps they’re friends, lovers, or loathe each other.

Overuse that distracts
Overusing people’s names and titles can be grating. Vocatives aren’t the only way of signalling who’s being talked to – you could use action beats (See: What are action beats and how can you use them in fiction writing?). And if there are only two people in a scene it will be unnecessary to continually use direct forms of address.

Think about the natural speech you hear in your everyday life. Most of the time, people don’t use vocative expressions excessively. Follow their lead in your novel.

Compare the following examples:

The original version is much cleaner. The vocative in the first line helps to convey Vivian’s sarcasm. After that, Chandler lets us do the work and the conversation sounds natural.
​
How to punctuate vocatives
Commas are required for clarity.

• If the vocative expression comes at the beginning of the sentence, place a comma after it.
• If the vocative expression comes at the end of the sentence, place a comma before it.
• If the vocative expression interrupts a sentence, place a comma before and after it.
• A vocative at the beginning of a sentence can also stand alone, in which case it will be followed by a full stop (period) or exclamation mark.

Punctuating vocative expressions incorrectly can lead to ambiguity. Compare the following examples of dialogue. Notice how the missing comma changes the meaning from expressions of address to instructions to carry out acts of violence.

Lower-case or upper-case initials?
Should you use lower-case or upper-case initials when addressing a person in written dialogue? It depends.

People’s names
Names are proper nouns and therefore always take initial capital letters in the vocative case.

Terms of respect, endearment and abuse
Vocative terms of respect and endearment take lower case when used generally. Examples include: madam, sir, m’lady, miss, milord, mister; buddy, sweetie, darling, love, dear; and dopehead, fuckwit and plenty more I’d love to write here but won’t!

When terms of respect are used in conjunction with names, they become proper nouns and take upper case. Endearments and insults usually remain in lower case because they’re used adjectivally.

Titles of rank and nobility
Titles of rank and nobility take initial capitals when used vocatively. Examples include: Your Majesty, Commander, Constable, Agent, Lord, and Detective Inspector.

Compare these with narrative text and dialogue that include indirect address forms. If the relational titles are used as names (proper nouns), we retain upper case. If we’re using common nouns with determiners (a modifying word that references a noun such as ‘a’, ‘the’, ‘each’, ‘her’ and ‘my’) we use lower case.

Titles indicating a relationship
When used as a form of direct address, relational titles take upper case. Examples include: Mother, Uncle, Dad, Auntie, Grandma and Papa.

Again, compare these with narrative text and dialogue that include indirect address forms. If the relational titles are used as names (proper nouns), we retain upper case. If we’re using common nouns with determiners, we use lower case.

Summing up
Use vocatives as follows:

• to convey who’s being spoken to
• to enrich mood and emotion
• to indicate what the mood or relationship is between the speakers

Use appropriate punctuation to set off forms of address in order to avoid ambiguity. And be judicious – overuse will distract and irritate readers.

And, thank you, dear reader, for getting to the end of this article! (See what I did there?)

Cited sources

• 29 Seconds. T.M. Logan. Zaffre Publishing, 2018
• Dune. Frank Herbert. New English Library, 1984
• Jane Eyre. Charlotte Brontë. Scholastic, 2014. Kindle edition
• Maddon’s Rock. Hammond Innes. Fontana Books, 1947
• The Big Sleep. Raymond Chandler. Penguin, 1948
• The Hard Way. Lee Child. Bantam Books, 2006
• The Inspector and Mrs Jeffries. Emily Brightwell. C&R Crime, 2013
• The Punishment She Deserves. Elizabeth George. Hodder, 2019. Kindle edition 

Powerful dialogue and thoughts enrich a story without the reader noticing. When done poorly they distract at best and bore at worst. Here are 8 problems to watch out for, and ideas about how to solve them.

Problem 1: Maid-and-butler dialogue
Is one of your characters telling another something they already know just so you can let your reader access backstory? If so, you’ve written maid-and-butler dialogue. It’s a literary misfire and should be avoided.

Here's an extreme example:

SOLUTIONS

• Dialogue should be purposeful. If you’re using it to introduce information, have the characters seek answers to questions they don’t know the answers to.
• Unveil backstory that’s known to the speakers through the narrator, not the speech:

Problem 2: Real but mundane
The conversations many of us have in real life are deathly boring. Here’s one I had recently:

It’s realistic, certainly, but has no place in a novel. Most of the words are a waste of space, and the trees that were felled to create the paper on which they’re written deserve better.

Dialogue needs to be natural, but not too natural. The best dialogue is a hybrid of the real and the contrived, ‘a kind of stylised representation of speech’ as Nicola Morgan calls it in Write to be Published (p. 151).

SOLUTIONS

• No one in Star Trek ever goes to the loo. Viewers know that the crew members of the USS Enterprise need to use the bathroom and like their hot drinks served in a variety of ways. The writers know all of that’s best left to our imagination. The same applies in novels.
• Replace filler dialogue with narrative or speech that drives the novel forward.
• Minimize the stumbles. They’re natural and frequent in real life, but mar the flow of dialogue when overdone on the page.

Problem 3: Written accented dialogue
It can be tempting to convey accents with phonetic spellings, as in these appalling examples below:

There are so many problems with this approach that I recommend you avoid it altogether. Bear in mind that dialogue tells us what words have been spoken, not how they’re spelled.
​
Phonetic spelling can turn dialogue into pastiche, and offensive pastiche at that. It’s also difficult to absorb and distracts readers from your story.

SOLUTIONS

• If your novel is written in, for example, British English, use standard spelling regardless of how your character pronounces words.
• Use location rather than pronunciation to enrich characterization – how where they’re from affects the story, their perception of the conflict or their approach to solving it.
• Read ‘How to convey accents in fiction writing: Beyond phonetic spelling’ for more ideas on how to flavour characters’ voices.

Problem 4: Troublesome tags
The function of speech tags is to tell the reader who’s speaking. They shouldn’t push the dialogue into the background. Nor should they repeat what the reader knows from the dialogue.

​Furthermore, the verbs we use to tag the dialogue should be speech-related. Otherwise we end up with a reality crash that jars the reader.

SOLUTIONS

• Said is often best. Readers are so used to seeing it that it’s almost invisible.
• Use action beats to indicate movement.
• Use emotionally evocative adverbs to modify the tag.
• Recast the dialogue so that a showy tag is unnecessary.
• Read ‘Dialogue tags and how to use them in fiction writing’ for more ideas on tagging artfully.
• Read ‘What are action beats and how can you use them in fiction writing?’

Problem 5: Talking heads and monologues
Some books can turn into podcasts on the page when dialogue isn’t grounded in the physical environment.

Too much dialogue can make the reader feel dissociated from the story, as if the characters are talking in the cloud.

In Jo Nesbo’s The Bat, McCormack starts talking on p. 249. On p. 250, Nesbo introduces one line of movement: ‘He turned from the window and faced Harry.’ Then McCormack’s off again. He doesn’t stop talking until p. 251.

It’s a monologue in which Hole, the viewpoint character, seems to be nothing more than a receptacle for McCormack’s ear bending. There’s a little bit of back and forth with Hole, plus some action beats in the lower third of p. 251, but then McCormack’s off again for all of p. 252 and the top third of p. 253.

The blue highlights show how much of these four pages are taken up with just one character’s speech.

Perhaps it’s deliberate, a way of showing that McCormack’s feeling jaded, worn down by the business of policing. Plus, Jo Nesbo has a big enough fan base to get away with this. However, for the writer who’s building readership, lengthy passages of speech that aren’t grounded in their environment could turn into snooze-fests.

SOLUTIONS

• Think about what’s physically surrounding your characters. What can they smell, see, hear? Where are they and what time of day is it?
• How are the characters moving as they talk? Are they fidgeting, escaping, hiding, snuggling?
• If your viewpoint character is on the listening end of a long rant, how are they feeling and moving? What are they seeing?
• Could some of the dialogue be recast as narrative?
• If you’re worried about slowing the pace, use action beats rather than longer narrative descriptions to break up the speech.

Problem 6: ‘Too many vocatives, Louise.’
The vocative case enables the writer to indicate who’s being spoken to in dialogue. In a bid to avoid speech tagging, some less experienced writers overuse vocatives, which renders the speech unnatural.

Next time you get the opportunity to listen to a conversation between two people, notice how often they use each other’s names. You might find they don’t, other than for emphasis.
​
Overuse can labour dialogue, as this example illustrates:

The exception is dialogue between ranking officers or titled people and their staff. Omitting the sir, Your Lordship, Your Majesty, milady and the like would be unrealistic:

SOLUTIONS

• Use vocatives appropriately and sparingly.
• Speech tags and action beats are alternatives that you can bring into the mix.
• Trust your reader. If there are only two people in conversation, indicative nudges once in a while as to who’s speaking will be enough.
• Read ‘How to punctuate dialogue in a novel’ for guidance on how to punctuate vocative expressions.

​Problem 7: Thoughts in speech marks
Speech marks (or quotation marks) have one function – to show the reader that a character is speaking out loud. While some recognized style guides allow for the use of speech marks to indicate thoughts, most professional editors and experienced writers don’t recommend this method because it’s confusing.

Some authors might be tempted to use a different speech-mark style to indicate a thought. Again, this is confusing. Your reader might assume that you’ve not edited for consistency.

Here’s an example in which dialogue and thought have become muddled:

​SOLUTIONS

• Reserve speech marks for the spoken word and keep the style consistent.
• Render thoughts in italic or roman.
• Experiment by combining short present-tense italicized thoughts with past-tense free indirect style.
• Read ‘ How to write thoughts in fiction ’ for a more detailed analysis of how to show what characters are thinking.
• Read ‘3 reasons to use free indirect speech in your crime fiction’ (the principles apply across genres).

Problem 8: Thinking unlikely thoughts
If your character’s in the middle of an escape, a heist, great sex, or a mixed-martial arts smackdown, thoughts need to be handled with care to remain realistic. High-intensity scenes require rapid-fire thoughts otherwise the thinking becomes intrusive and moderates the pace of the action.
​
Here’s an extreme example of how things can go awry:

Some writers use a character’s thoughts as a conduit for providing physical description. Take care with this. In reality, it’s rare for us to look in a mirror and notice our brown hair, green eyes or big feet. Instead, we’re more likely to frame those ideas in terms of criticism, appreciation or concern:

Compare these two examples:

SOLUTIONS

• Read the character’s thoughts out loud. Would you articulate them internally in that situation?
• Think about your character’s emotional state – would they have time to think and, if so, what would be on their mind in that moment?
• Read ‘Unveiling your characters: Physical description with style’ for more tips on how to describe characters.
• Read ‘3 reasons to use free indirect speech in your crime fiction’ for more ideas about how to convey what’s going on in a character’s head.

Summing up
‘Dialogue isn’t a report of everything that characters say. It’s the compelling and noteworthy real-time, purpose-filled talk that plays out in front of the reader,’ writes Beth Hill (p. 157): The same can be said of thoughts.

Reality takes a nosedive when it comes to the novel because only a little of what people think and say in real life will drive a story forward. Most of it is dull.

Here’s Sol Stein (p. 113): ‘People won’t buy your novel to hear idiot talk. They get that free from relatives, friends, and at the supermarket. […] Some writers make the mistake of thinking that dialogue is overheard. Wrong! Dialogue is invented and the writer is the inventor.’

Invent dialogue and thoughts that show readers what is being felt (emotion) and what is happening (action).

Cited sources

• Stein on Writing. By Sol Stein. St. Martin's Press. 2014
• The Magic of Fiction, 2nd ed. By Beth Hill. Title Page Books. 2016​

Action beats are short descriptions that come before, between or just after dialogue. Here’s how to use them in your fiction writing.

What do action beats do?
Action beats enrich characters’ voices by telling us about their emotions, their movements and their intentions while they’re speaking. They can even tell us who’s speaking and whether their speech is reliable or not. And they can ensure that readers don’t become bored.

In that sense, we can think of them as alternative narrative ‘voices’ that enrich our perceptions of, or engagement with, the characters.

1. The voice breaker
Long chunks of dialogue can be off-putting. Action beats can act as rhythm moderators that break up the speech and its tagging.

​2. The emotional voice
Action beats can be mood indicators. In real life, we express what we’re feeling or sensing – for example, sadness, pain and frustration – with our bodies as much as our voices. Emotions manifest physically.
​
In fiction, complementary action beats can enrich the reader’s understanding of character emotions but without clumsy dialogue tags or adverbial modifiers that distract from the dialogue.

​Here are some examples:

3. The physical voice
​Perhaps you’ve heard of the term ‘talking heads syndrome’. When there’s a lot of dialogue, the reader can end up dislocated from the environment, as if the characters are speaking in a vacuum or floating in white space.

In ‘The Dreaded “Talking Heads Syndrome”’, writer James Boyle discusses an example from a writer in his critique group:

‘... [they] wrote a scene for a mystery story in which a detective is arguing with her boss. Though somewhat trite, the dialogue was realistic and believable, but there was virtually no description of their surroundings, no description of how the characters react to their environment.’
​
Action beats ground the dialogue by quickly giving it physicality – a geographical region, a room, a time of day, the weather conditions, even a body. They keep the reader grounded in the scene, which helps retain immersion.

​Here are a few more examples:

4. The alternative voice
What a character says via dialogue and what they mean or think might be very different. Action beats can act as an alternative voice that indicates reticence or unreliability. They say what the character can’t or won’t.

​The examples below show you how it works:

5. The voice indicator
Action beats and dialogue run on from each other because they’re connected. That means we can use beats instead of tags; they tell the reader who’s speaking.

Once more, I've given you some examples below:

How to lay out action beats and dialogue
Because action beats relate to dialogue, we run them on rather than creating a paragraph return.

Here’s an example from Alexander McCall Smith’s The No.1 Ladies’ Detective Agency (p.125):

How to punctuate and format actions beats
Before the dialogue
The action beat ends with a full point. An opening speech mark follows. The first word of the dialogue takes a capital letter.

• He jabbed at the chintz curtain. ‘This is the problem. My gran thought this was modern. That was in 1978.’

Note that I’ve styled this with single quotation marks, but doubles might be your preference, especially if you’re writing in US English.

After the dialogue
The dialogue finishes with a full point followed by a closing speech mark. The first word of the action beat takes a capital letter.

• ‘This is the problem. My gran thought this was modern. That was in 1978.’ He jabbed at the chintz curtain.

Again, I’ve used single quotation marks, but doubles are fine too. It’s a style choice.

Within the dialogue
You have several choices about how to handle this depending on where the beat goes and what punctuation style you choose.

Example 1: Mid-sentence
In this case, the beat interrupts the dialogue mid-sentence, which lends emphasis to the word ‘This’.

If you’re writing in British English style, you might prefer spaced en dashes and single quotation marks. This is how it looks:

• ‘This’ – he jabbed at the chintz curtain – ‘is the problem. My gran thought this was modern. That was in 1978.’

If you’re writing in US English style, you might go with closed-up em dashes and double quotation marks. This is how it looks:

• “This”—he jabbed at the chintz curtain—“is the problem. My gran thought this was modern. That was in 1978.”

Notice the lack of initial capital letters and the omission of commas in both examples.

Example 2: Between complete sentences
In this case, the beat interrupts the dialogue between sentences. This is how it works:

• ‘This is the problem.’ He jabbed at the chintz curtain. ‘My gran thought this was modern. That was in 1978.’

Notice that because the sentences in the dialogue are complete, we punctuate and capitalize according to the Before the dialogue and After the dialogue examples above.
​
Overuse, repetition and cliché
As is always the case with good writing, devices such as action beats, free indirect speech, dialogue tags, and anaphora work best when the reader can’t identify a writing pattern. Instead, mix things up so that your reader doesn’t guess which literary tool’s coming.

Pay attention to whether you repeat particular action beats, particularly clichéd ones. If your characters often purse their lips, furrow their brows, rake their hands through their hair, spit on the ground, or roll their eyes while they’re speaking, it’s time to think of alternative ways to express despair, disgruntlement or annoyance.

Summing up
Use action beats to enrich the emotionality of your characters’ speech and add interest to your writing. Think about how they can anchor the dialogue in a physical space, and whether they’ll provide an alternative to a speech tag so we know who’s saying what. However, watch out for oft-repeated phrases that turn beats from pop to pattern.

​Cited sources

• Closed Casket by Sophie Hannah. Harper, 2017
• Don't Let Go by Harlan Coben. Arrow, 2018
• Sleeping in the Ground by Peter Robinson. Hodder & Stoughton, 2018
• The Cold Cold Ground by Adrian McKinty. Serpent's Tail, 2012
• The Dreaded 'Talking Heads Syndrome', James Boyle, 2014

This article offers guidance on how to self-edit your fiction writing so that accents don’t become the primary story.

Do your characters speak with an accent? All of us speak in ways that are distinctive; we just don’t notice our own accents because they’re ours and we’re used to them.

Oxford Dictionaries defines accent as ‘A distinctive way of pronouncing a language, especially one associated with a particular country, area, or social class.’
​
Authors who are inexperienced at writing accented language can be tempted to use phonetic spelling. But writing accents is difficult; so is reading them. Most experienced authors and editors will therefore caution against this approach.
​
Furthermore, spelling and pronunciation are two different things. Says Beth Hill in The Magic of Fiction (pp. 409, 394):

Avoiding the inexperienced-ear trap
My husband was born in Belgium. He speaks fluent French. My friend Alain was born in southern France. He also speaks fluent French. They can hear strong differences in their pronunciation. Alain knows that Johnny’s accent is Belgian though he can’t tell what part of Belgium Johnny was born in. Johnny can tell that Alain is from France, and can even identify that he’s from the south, but not where in the south.

I have enough French to get by, but it’s limited. When I hear Johnny and Alain speaking French to each other, I can’t hear the difference in their accents because my ear isn’t experienced enough.

I also have friends and family from Yorkshire, England. To me, their accents sound the same, but I know they’re not. Nor are the turns of phrase they use. That’s because people in Yorkshire don’t all speak the same, even if those of us with inexperienced ears think they do. And I don’t speak identically to every other person born in Buckinghamshire, or use the same turns of phrase.

And there’s the first problem. The ways accents are rendered by a writer will be influenced by their experience of that accent. If their experience is limited, any attempt to mimic it in writing could seem absurd to a reader with a more experienced ear. It could even turn into parody, and a bad one at that.

Consider how much we’re influenced by others. Many of us talk to and listen to voices from all over the world. Speech is elastic and we often borrow from each other – not just words and phrases but pronunciation too. What each of us defines as accented, or not accented, will depend on where we’ve been, who we know, and what we’ve heard.

When phonetic spelling trumps story
Conveying accents through phonetic spelling can lead to phonemes trumping action.
​
Here’s a mangled example of a French person speaking English. The spelling is phonetic:

If the protagonist detective is French, and every time she opens her mouth this is what we have to read, our focus won’t be on the plot.

The most important thing about the sentence above is what it tells us: a corpse was found in a section of the woods that had been given the all-clear. Which means either the area wasn’t cordoned off and guarded, or the team didn’t check the area properly.

​That’s not what the reader will be focusing on. Instead they’ll be digging their way through a multitude of zeds. It’s a distraction that pulls the reader out of the story.

Plus, we need to ask whether that phonetic spelling renders the speech authentic. I’d argue it’s a horrible inauthentic caricature that has no place in any work of fiction that isn’t intended to mock.

My friend Alain mastered the th phoneme within a few weeks of living in the UK. Yes, his English was – and still is – accented (just as mine is to others), but if he was my detective, the most realistic way I could render this line in his mouth would be:

Which is just like I’d say and spell it in English. And so would my Scottish friend Denise, and my Canadian friend Janet, and my American friend Carrie, my German friend Nicole, my Yorkshire-born friend Helen ... you get the picture.

We all have different accents, but conveying them with phonetic spelling is distraction not enrichment.

Deliver what you promised and what’s interesting
If your reader thought they were buying a mystery, a thriller, a romance or sci-fi opera, they might be disappointed to find out they’re reading something else.
Lessons in how your Dutch, Indian, Welsh or British protagonist or transgressor pronounces words are not what they paid for.
​
Furthermore, is your character’s accent really their most interesting trait? That they’re from a particular region or country might be enriching backstory. It might even play into the plot line. But is their accent key to the story? If it’s not – if it’s no more relevant than how they take their coffee – it needn’t go on the page, and if it does, it need only be in passing.

Respect your audience now, then and from wherever
​There’s more than one way of speaking English. Just because I speak in a certain way, doesn’t make it standard. It’s just my way of speaking.
​
But there’s a bigger problem. Seeking to render pronunciation ‘authentically’ can reinforce discrimination:

Writers need to examine their own biases (however unintentional) when they convey accents, and other characters’ perceptions of them. Plus, at the very least, overworked or badly done written accents can sound like mockery. And even if you think your writing is amusing, your reader might not.

Years ago, I worked on a book in which the protagonist – for whom we were rooting – mocked his German arch-enemy for his ‘ridiculous’ pronunciation of a w as a v  when speaking English. Actually, it was the protagonist and the author who ended up looking ridiculous because there is no ‘correct’ way to pronounce a w that can be universally applied across the planet.

If one character’s mockery of another’s accent is central to the plot, that might be an opportunity to introduce phonetically spelled written accents briefly, but it will be a device that shows the mocker as ignorant and closed-minded. If that’s not your intention, and it doesn’t drive the novel forward, don’t include it.

Make things easy for your reader
The best novels make us forget we’re reading them. We’re so immersed in the story that we don’t notice we’re processing words on a page.

Every time a writer forces us to decipher how a word sounds, they risk dragging us out of their book. If a book is littered with accented narrative and dialogue, we might not even get to the immersion stage.

Say Mittelmark and Newman (p. 151):

‘Ah, but what about Irvine Welsh?’ you might say. This review on Goodreads reflects my own experience of Trainspotting:

Yes, he’s a great writer and it’s a great book, but I found it hard work. And I’m not always in the mood for hard work. I read for relaxation.

If you think your audience is like me and this reviewer, think twice about whether you want to go down this route.
​
Plus, it’s unlikely that any writer will be able to pull off what Welsh does if they’re writing accents and dialect that aren’t their own.

Other ways to convey accent – light flavouring

So how might we gently nudge the reader to imagine a character’s accent in a way that avoids literally spelling it out? Here are 6 ideas:

1. Snippets of another language
If the character’s from another country, you could add in a few of their native-language words here and there.

​Agatha Christie peppered her Poirot novels with mais ouis and mon amis (and Sophie Hannah has followed that style in her Poirot continuation mysteries). Christie didn’t go over the top though, and nor does Hannah. In Closed Casket, Poirot speaks at length, sometimes over several pages, and there’s no hint of a non. Less really is more.

You could also introduce words from the character’s original language in moments of stress. Bear in mind, though, that lots of swear words (e.g. fuck) have an international appeal, so even a non-native English speaker might prefer this over their own language.

I confess to being a little bemused when I read Poirot’s French snippets. He speaks English fluently, as this short excerpt from The ABC Murders (p. 3) demonstrates: