Words are the professional editor’s business, yet the ones we use in the course of discussing how we apply our craft are all too often prescriptive.
​
This post looks at problematic language, the messages it might unintentionally convey, and how we can talk about the editorial conundrums we come across without judgement.

Most editors, however experienced, encounter conundrums in their work that lead to their seeking advice from colleagues. Too often, the language of prescription is used to frame questions:

• ‘What’s the correct way to punctuate this sentence?’
• ‘Is the grammar in this sentence right?’
• ‘What’s APA’s rule for hyphenating [...]?’

The problem with notions such as ‘right’, ‘correct’ and ‘rule’ is that they’re loaded. The implication is that there’s one way – a best way – to write and to edit.

In reality, there are multiple ways to punctuate a sentence, each of which could alter its flow and rhythm in nuanced ways.
​
There are multiple Englishes, too, each with grammatical and syntactical structures that vary from region to region within nations as well as from country to country.

And there are multiple style guides that express particular preferences.

All of which means there is no ‘correct’ way to punctuate a sentence, no ‘right’ grammar, and no ‘rule’ on hyphenation. What there are instead are conventions and choices that that can be implemented or ignored.

Instead, we could ask:
​

• ‘How can I punctuate this sentence to convey urgency? The author’s used commas but I’m wondering if spaced en dashes would be effective.’
• ‘Is the grammar in this sentence distracting or is the sense clear? The narrator is from [...] but I’m not.’
• ‘What’s APA’s preference for hyphenating [...]?’

The artistry of editing lies in helping the client craft prose in which the meaning is clear and interpreted as intended by readers. Embedding that principle – rather than the language of rights and rules – ​in the way we talk about our work means we’re more likely to think descriptively rather than prescriptively.

There are myriad standards and conventions in language, ones that determine the following for example:

• How words are spelled in various Englishes 
• How dialogue is punctuated 
• Whether a term in hyphenated
• How apostrophes convey possession or omission 
• Whether to place full points after contracted forms 
• Whether the first paragraph in a section is indented or not
• The grammatical structure of a sentence
• How verbs are conjugated

When we come across writing that doesn’t conform to these standards and conventions, some of us choose to refer instead to ‘non-standard’ language and ‘breaking from convention’ so as to avoid the judgement embodied in terms such as ‘right’, ‘best’, ‘correct’ and ‘rule’. 

It’s been my preference because I felt it was more neutral and framed the issue around reader expectation rather than my own lived experience of language. 

And that’s something I’ve been thinking about.

Why? Because these terms, too, need to be used with caution. We need to be aware that while standards and conventions help readers make sense of the written and spoken word, they are created and enforced by those with advantage, those who have the power to deem them as standard and conventional in the first place, and to assert their primacy. 

That doesn’t make those standards and conventions better; it just means those who define them are in a position to do so. It also means that prose can be just as rich when those standards and conventions are ignored or flexed.

Individuals and organizations have preferences. For example, the Chartered Institute of Editing and Proofreading (CIEP), the University of Chicago Press and the American Psychological Association each have style guides that record their preferences for myriad stylistic decisions.
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Mindful editing means remembering that these preferences aren’t ‘right’ or ‘better’. They’re certainly not rules. Even Oxford’s New Hart’s Rules isn’t a rulebook! Rather, these are useful guides that help editors and authors bring clarity and consistency to writing.

However, editors – particularly those working on creative texts – need to be ready to bend when character and narrative voice would be damaged by prescriptive application of a style guide.

As for those of us working on texts that deal with identity and representation, we need to be ready to question the advice in a published style guide; it might be behind the curve.

If we use the language of ‘right/’wrong’, ‘correct’/’incorrect’ and even ‘standard’/’non-standard’ when we talk to other editors about our work, there’s a risk that this will leak into the way we convey solutions to our clients, even into the way we edit their work.

An author might not write in sentences that follow grammar, spelling and punctuation conventions, but that in no way means they’re a poor crafter of prose. Perhaps the way they lay down words is because they haven’t learned our conventions. Or perhaps they’ve actively chosen to ignore those conventions because that style of language doesn’t suit their character and narrative voices.
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The mindful editor needs to recognize and respect both scenarios. Understanding which one is in play is critical because it will determine whether and which amendments are suggested, and why.

Here’s an example that demonstrates how an author has chosen to craft a narrative that favours voice over ‘standard’ English now and then in order to reduce the distance between the narrator-protagonist and the reader.
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These excerpts are from the opening chapter of Imran Mahmood’s You Don’t Know Me (pp 4–5; Penguin, 2017).

Are the words I placed in bold ‘incorrect’ or ‘wrong’? That’s a judgemental approach that implies there’s a single perfect, right way to write and speak English. There isn’t.

Are the terms ‘non-standard’? To my ear, yes, some of them are, but that’s because I’m a 54-year-old middle-class white woman raised in Buckinghamshire, England, who was taught how to write and speak according to a standard dreamt up by … actually, I’m not sure who dreamt up the standard but it was probably someone who looked, spoke and was educated quite a lot like me and had the advantages I have.

Rather than thinking about these excerpts in terms of whether some of the words are non-standard or standard, instead we can evaluate them in terms of voice. Rich, evocative voice.

Our first-person narrator has been accused of murder and has elected to defend himself. As the blurb on the back cover says: ‘He now stands in the dock and wants to tell you the truth. He needs you to believe him. Will you?’

Actually, it’s his authentic voice that draws me – a 54-year-old middle-class white woman raised in Buckinghamshire, England – deep into his psyche so that I can see and hear him as if we are one. And that means I can root for him, invest in him, care about him, believe him.

Thinking about that narrative in terms of whether it’s ‘correct’ or ‘right’ would be butchery. To apply a digital red pen to it would be a crime.

And even those of us who might apply the term ‘non-standard’ to the emboldened words must acknowledge that such prescription is based purely on our own lived experience of English – how we write, how we speak, and what we were taught. That doesn’t make our way of speaking and writing better or worthier.

When story and characters drive language, readers will come along for the ride, regardless of their lived experience. When prescriptivism is behind the wheel, readers will disengage and find a different journey to take.

An error is a mistake. We all make them when we’re writing – because we don’t know what the conventions are, because we’re focusing on meaning rather than mechanics, or because our fingers are typing so fast.

Regardless, the focus here is on intention, and for that reason there are times when it’s appropriate for the editor to use the term ‘error’.

When editors are tasked with finding errors, they’re looking for what wasn’t intended in that particular project. Take a look at these four examples:

• “Are the autopsy results in yet?’ Milburn asked.
• Xe put xyr pen on the table and frowned. No way was he letting that one pass.
• She hears him clearly – banging on again about how their from out of town and don’t know their way around.
• ‘I wanted to call the police but Johnny ‘One Sock’ Swainston wasn’t having any of it.’

We can say without judgement that there are four ‘errors’ in the above examples because in each case the author likely made a mistake – they meant to use a consistent style of speech marks in the first example, meant the pronouns to be consistent in the second, meant to use ‘they’re' in the third, and meant to use an alternative style for the nested quotation marks in the fourth.

When we’re querying potential errors, however, we can still use the language of intention and reader expectation in our comments, thereby avoiding a more critical tone:
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• Did you mean to write […] here or is this a typo?
• How about [...] instead? This would be less likely to distract the reader, who might be more used to seeing [...] and therefore misinterpret what you've written.
• The grammar in this section doesn’t align with your usual narrative voice, and reads more like something Character Y would say. Is this intentional? If not, how about trying [...]?

As professional editors, we need to think about the language we use about language!
​

• Saying something’s ‘right’ might imply that all alternatives are wrong when they aren’t.
• Defining something as a ‘rule’ might imply that breaking it is non-conformist, eccentric, non-compliant, even disobedient.
• Referring to something as ‘standard’ normalizes the preferences of those who have the power to make that decision in the first place.​

Instead, we can frame our discussions and queries around meaning, author intention and reader experience. That way, we’re putting the prose where it belongs – front and centre.

Are you confused about when to add commas before coordinating conjunctions linking independent clauses? This post offers guidance and a few examples to show you the way.

Rules, convention and meaning
Some writers and editors love a rule. I’m not so keen on the language of ‘rules’ because it sets up a binary mindset that’s focused on ‘wrong’ versus ‘right’ rather than clarity of meaning. Instead, I prefer to think in terms of convention.

Grammatical conventions are useful and purposeful. They provide us with a common frame of reference that helps us communicate clearly through the written word. We can start by at least acknowledging the following:

• Breaking with convention requires understanding convention’s intent.

• However, ignoring convention doesn’t always render a sentence unreadable or misunderstood.
• And adhering to convention doesn’t always mean a sentence is as powerful as it could be.

Balancing convention and meaning
Writing and editing fiction requires deciding when to break with convention. But how do we work out what works and what doesn’t? Here’s how I frame the balancing act:

• Punctuation should serve meaning as long as that doesn’t butcher rhythm.
• Rhythm should serve emotion as long as that doesn’t butcher understanding.
• Both should serve the reader and the story rather than the style manual and the grammar book.

So how does that apply to commas, coordinating conjunctions and independent clauses?

What are coordinating conjunctions?
Coordinating conjunctions are words that join other words or groups of words of equal weight. You might see them referred to in short as FANBOYS: 

What are independent clauses?
Independent clauses are groups of words that can stand as a sentence on their own and still make sense. They include a subject and a predicate.

Subjects are people/things that are doing something or being something – the noun (the thing) and the adjectival information describing that noun. The four examples given below are all subjects.

• Louise
• That fiction editor Louise Harnby
• The dog
• The Labrador in the corner

Predicates are what they’re doing – the verb (the doing word) and the thing the verb’s acting on. The four examples below are all predicates.

• slumped over the desk.
• loves working on thrillers.
• licked its paws.
• is pale yellow.

Joining subjects and predicates gives us independent clauses. Here are two simple examples (subject in bold; predicate underlined).
​

• The dog is pale yellow.
• It is licking its paws.

​The comma convention
If two or more independent clauses in a sentence are joined by a coordinating conjunction, it’s conventional to place a comma before that conjunction.

EXAMPLE AND EVALUATION #1
In the following example, the independent clauses are in bold.

The independent clauses could stand on their own as complete sentences and be understood perfectly well. Let’s revisit our balancing act and assess the impact of the comma.
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The degree to which the comma serves meaning here is, I think, debatable. This is what it looks like without the comma:

There’s no ambiguity there, and so one could argue that insisting on a comma would be grammatical pedantry. An editor would struggle to justify adding a comma for any other reason than ‘that’s the rule’ or 'I think it looks better' because the meaning is perfectly clear.

Could someone argue that the comma enforces the equal weighting of the independent clauses lying either side of the coordinating conjunction?

Yes in that it acts as a separator of two ideas: the dog’s colour and what it’s doing to its paws; the one isn't related to the other. And so I certainly wouldn’t remove it if it were already in place; there’s no justification for such an action.

MORE COMPLEX CONSTRUCTIONS
Many sentences in fiction are more complex. If our example looked like this, we might have a sounder justification for adding the comma:

​In the revised example below, I think applying the conventional punctuation helps. The rhythm is moderated – we take a little breath when we reach the comma – and experience (through our viewpoint character’s eyes) first the colour of the dog and then what it’s doing and why.

The two ideas have a starker separation, and the punctuation convention supports that meaning. 

EXAMPLE AND EVALUATION #2
Here’s an excerpt from Robert Ludlum’s The Janson Directive (Orion, 2003, p. 355). Once more, both independent clauses are in bold.

The independent clauses could stand on their own as complete sentences and be understood perfectly well. Again, let’s revisit our balancing act and assess the impact of the comma.

I think the comma serves meaning and is necessary. Without it, we might start to read the sentence as if the slug would shatter not just a skull but another life too. That’s not what Ludlum is saying. Instead, we’re alerted that another idea is coming into play.

A trip-up here means the reader would have to fix the grammar in their head and reread the sentence to make sense of it. That’s a momentary distraction no writer wants.

Breaking with convention in fiction
Let’s have a look at when we might ignore grammatical convention.

Below is a short scene I’ve made up. Our protagonist is a forty-year-old woman having a nightmare about a past event.

There are three independent clauses (and the start of a fourth) linked by a coordinating conjunction. The ‘rule’ says there should be a comma before all those ‘and’s.
​
EVALUATION
A pro fiction editor would want to think twice before they start adding in commas because of some rule or other.

• First of all, we need to recognize the literary device in play here – anaphora: deliberate repetition for the purpose of emphasis or meaning – in this case ‘and it’s’.
• Notice, too, how the beats in those independent clauses are similar: dee-dum-da-dum, dee-dumdum-da-dum, dee-dumdum-dada-dum.

Using anaphora doesn’t mean we have to ignore commas, far from it. But what would introducing them do to rhythm and mood?

I think the lack of commas helps us to feel our way under the skin of that dream-child because young children in a panic don’t introduce pauses or moderate their speech according to a style manual or a grammar guide. Instead, words fly from their mouths like tiny storms.

What we have instead is the sense of terrified disorientation being experienced by the dreamer, one that’s shown rather than told.

Commas would moderate the pace and separate the ideas contained in each independent clause; omitting them means we’re offered a stream of terrified consciousness.

More exceptions
Some grammarians do allow for an exception when the independent clauses are short and closely related.

In the examples that follow, the coordinating conjunctions are underlined; notice the absence of the preceding comma. Sense isn’t marred because of the missing punctuation.

​It’s an eminently sensible exception – one that allows for decluttering but also avoids a separation of ideas that isn’t appropriate.

• In the first example, ‘no one seemed keen to leave’ is an independent clause, but the reason for telling us this rests on the gig being finished. No comma required.
• In the fifth example, Aisha’s fury is standalone, too, but it’s a result of Mara’s tardiness. No comma required.

Summing up
The grammatical convention of placing a comma before a coordinating conjunction linking independent clauses is helpful and useful. However, sometimes we can omit those commas:

• Because the comma interrupts rhythm and emotion, and therefore shown meaning.
• Because the meaning is clear, and a comma would be unnecessarily cluttering.
• Because the comma introduces an inappropriate separation of ideas.

Style and grammar resources offer guidance, and we should use them, but only in so far as they serve the reader and the story, not because we are rule enforcers. That’s nothing more than a road to literary butchery.

More resources to help you line edit with confidence

• Author resource library (includes links to free webinars)
• Editing Fiction at Sentence Level: A Guide for Beginner and Developing Writers
• Making Sense of Punctuation: Transform Your Fiction 2
• ‘Playing with sentence length in crime fiction. Is it time to trim the fat?’
• ‘Playing with the rhythm of fiction: commas and conjunctions’
• ‘What is anaphora and how can you use it in fiction writing?’

In this episode of The Editing Podcast, Denise and Louise discuss how to use exclamation marks, and why more than one is too many.

​Click to listen to Season 4, Episode 2

Listen to find out more about:

• What exclamation marks look like
• Functions: Surprise, emphasis, volume
• How many to use
• Social media use
• Reasons to omit them: web, business academic copy
• Balancing use and abuse

Editing bites

• How to Fix Your Damn Book, by James Osiris Baldwin, CreateSpace, 2016
• Purdue OWL​

Music credit
‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.

In this episode of The Editing Podcast, Denise and Louise explain what a comma splice is, why you should usually avoid it, and how it can add clarity.

​Click to listen to Season 3, Episode 8

Music credit
‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.

​What is a comma splice?
When two independent clauses – which could stand on their own as sentences and make perfect sense – are separated by a comma, the sentence is said to contain a comma splice. For example:

• I love tomatoes.
• Red and yellow ones are my favourites.

Those two sentence above could be separated by a semi-colon, a dash, or a full stop and no one would be breathing grammar rules down your neck:

Standard punctuation 

• I love tomatoes; red and yellow ones are my favourites.
• I love tomatoes – red and yellow ones are my favourites.
• I love tomatoes—red and yellow ones are my favourites.
• I love tomatoes. Red and yellow ones are my favourites.

However, if you use a comma to separate them, that heavy breathing will come from some quarters:

Non-standard: comma splice

• I love tomatoes, red and yellow ones are my favourites.

Why comma splices trip up readers
Some people don’t know what a comma splice is and don’t care. But plenty do, and even if they don’t know what’s it called, they trip up. For those in the know, comma spliced sentences (sometimes) scream off the page for precisely that reason.

That's because when readers see a comma they're inclined to think, This is the start of a list.

A standard method for showing a reader that they’re coming to the end of a list is to incorporate a coordinating conjunction such as ‘and’, ‘but’, ‘though’ and ‘or’. It acts as  shorthand for One more item’s coming. Then there’ll be a full stop.

And so when only two items are separated by a comma, the reader’s expecting at least one more item in that list. When that third item doesn’t appear and the sentence finishes, the reader is jolted because they've placed the emphasis in the wrong place. Try reading these examples out loud:

• Let me tell you about fruit: I like apples, I hate pears but I think oranges are okay. Are we clear now?
• Let me tell you about fruit: I like apples, I hate pears. Are we clear now?

Your intonation likely changed as you read the words 'but I think oranges are okay' because you knew you were finishing a sentence. In the second example, you were left hanging after 'hate pears' and likely hadn't placed the stress correctly.

These kinds of stumbles are a distraction that, even if only for a split second, pulls the reader out of the writing. Now they’re thinking about where they placed the emphasis, not about our fabulous learning tool, enthralling plot line or groundbreaking academic research.

When comma splices can work: fiction
Comma splices are probably more prevalent in published fiction, and more acceptable. Sometimes, and with good reason. The comma doesn't always trip up readers.

The key is to allow splices to stand when they serve a purpose.

Narrative and rhythm
Take this example from A Tale of Two Cities by Charles Dickens: ‘It was the best of times, it was the worst of times, it was the age of wisdom, it was the age of foolishness, it was the epoch of belief, it was the epoch of incredulity’ and so on.

This prose is an experiment in rhythm. The splices work. But something else is going on too – the anaphora.

Anaphora is a literary device that uses repetition for rhythmic effect. In the Dickens example, the repetition of 'it was' pulls us along on a beautiful booky wave. Editing in semi-colons or full points would destroy the rhythm and would qualify as an example of editorial hypercorrection.

For a more detailed examination of anaphora, read: What is anaphora and how can you use it in fiction writing?​

Dialogue and mood
While a comma splice will stick out like a sore thumb in a piece of academic research or an education textbook, that’s not always the case in dialogue. 

If the speech is truncated, or there's anaphora in play, a comma might well work. Imagine this scenario in a novel: two characters are having an argument. One says, ‘It’s not me, it’s you’.

Strictly speaking, that's a comma splice. There are two independent clauses with a comma. Would it bother you? Probably not. The speech looks and sounds natural to the mind's ear. Changing the comma to a full stop would slow down the rhythm of the character’s speech and affect the emotionality in the dialogue.

But most important, readers won't trip up; they'll place the emphasis correctly. And so while emotion and mood have been respected, this hasn't been at the expense of clarity. 

Summing up

• Understand what a comma splice is. Only then can you make an informed decision about whether to let it stand or fix it.
• Read the sentence aloud, tor ask someone else to. If you or they stumble over what you’ve written, so might your reader.
• Just because Woolf, McCarthy and Dickens use comma splices doesn't mean every writer should. There may be other literary devices in play or narrative motivations affecting their choices.
• There is a grammatical standard for how commas are handled between two independent clauses, but even so, we can’t prescribe for always right or always wrong. Sometimes it’s about style, rhythm and flow.

Denise and Louise talk about how to use question marks in fiction and non-fiction according to convention.

Listen here ...

Find out more about

• Direct questions
• Indirect questions
• How-to statements
• Idiomatic phrases and question marks
• Double punctuation
• Uncertain dates and date ranges
• Indicating uncertainty

Mentioned in the show

• But Can I Start A Sentence With “But”? by Carol Saller
• Making a Point: The Pernickety Story of English Punctuation by David Crystal

Music credit
‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.

Here's how to use quote marks (or speech marks) according to publishing convention in your fiction writing. The guidance covers both US English and UK English conventions.

In this post, I cover the following:

• What quote marks are used for
• Omitting a closing quote mark in dialogue
• Whether to use single or double quote marks
• Whether to use straight or curly quote marks
• Where the closing quote mark goes in relation to other punctuation​
• When not to use quote marks​

What quote marks are used for
Quote marks are used in 3 ways in fiction:

• Character dialogue
• To distance the narrator from what's being reported 
• ​To denote song titles and other works

Character dialogue
Quote marks show that we’re reporting what someone else is saying or said. 

​Each new speaker's dialogue should appear on a new line and include opening and closing quote marks.

To distance the narrator from what's being reported 
The tone of the distancing rendered by the quote marks will depend on narrative intent. Perhaps the voice is sarcastic. Or the author might want the reader to suspend belief by indicating that a character considers a word or phrase unreliable.

Imagine the character is saying so-called or supposed or allegedly before the word in quotes.

A word of caution: Don't be tempted to differentiate distancing terms in the narrative from dialogue by using an alternate style. If there are double speech marks around the dialogue, there should be double marks around the distancing words.

To denote song titles and other works
Quote marks are also used to identify certain published works such as song titles and book chapter titles.

So, for example, if a writer is referring to an album or book title, this is rendered in italic. However, when it comes to a song on an album, or a chapter in a book, it's conventional to use quote marks.

Omitting a closing quote mark in dialogue
There's one occasion where it's acceptable to omit the closing speech mark in dialogue: same speaker, new paragraph.

So, if you want your dialogue to take a new paragraph while retaining the current speaker, use a quotation mark at start of the new line but omit the closing one at the end of the previous paragraph.

​Single versus double quote marks
There’s no rule, just convention.

There are lots of Englishes: US, UK, Canadian, Australian, New Zealand, South African, Indian, etc. Each has its own preferences and idiosyncrasies.

Focus on which English your audience will expect, and punctuate your writing accordingly. Whichever style you choose, the main thing is be consistent. 
​

• In the UK, it’s more common to use single quote marks. And if there’s a quote within the quote, that’s a double. You might hear quotes within quotes called nested quotes.
• In US English it’s conventional to use double quote marks with nested singles. 

If you choose double quote marks, use the correct symbol, not two singles.

Straight versus curly quote marks
Curly quote marks are more conventionally known as smart quotes.

​It’s conventional in mainstream publishing to use smart or curly quotation marks, not unidirectional ones.

Changing straight quotes to smart quotes is one of the initial clean-up jobs an editor will carry out when they start work on a file. To prevent the problem occurring from the minute you begin typing:
 

• Go to FILE and select OPTIONS
• Select PROOFING, then click on the AUTOCORRECT OPTIONS button
• Choose the AUTOFORMAT AS YOU TYPE tab
• Make sure there’s a tick in the "STRAIGHT QUOTES" WITH “SMART QUOTES” box
• Click on OK

 
If you’ve pasted material into your book from elsewhere, or you didn’t check autocorrect options before you began typing, there might be some rogue unidirectional marks in your file. To change them quickly, do a global find/replace:
 

• Select CTRL+H on your keyboard to open FIND AND REPLACE
• Type a quotation mark into the FIND WHAT box
• Type the same quotation mark into the REPLACE WITH box
• Click on the REPLACE ALL button

The closing quote mark in relation to other punctuation​
In fiction, punctuation related to dialogue is placed similarly whether you're writing in US or UK style: within the quote marks.

Here are some examples:

​However, there's a difference when it comes to distancing or cited works. Note the different placement of the commas and full stops in the US and UK examples. In US English, the commas come before the closing quotation marks; in UK English, they come after.

When not to use quote marks
There are 2 issues to consider here:

• Thoughts 
• Emphasis

Thoughts
CMOS at section 13.43 says you can use quote marks to indicate thought, imagined dialogue and other internal discourse if you want to. However, I recommend you don't. For one thing, I can’t remember the last time I saw this approach used in commercial fiction coming out of a mainstream publisher’s stable.

But the best reason for not putting thoughts in quote marks is because it might confuse your reader. The beauty of quote marks – or speech marks – is that they indicate speech. Let them do their job!

Emphasis 
It can be tempting to use quote marks in your writing to draw attention to a word or phrase, but it’s rarely necessary and could even have the opposite effect to what you intended. It works instead as a distancing tool, as discussed above.

If you’re tempted to use quote marks for emphasis, imagine saying the sentence out loud, and making air quotes with your fingers as you speak. Would your character/narrator say it like that? If the answer's no, leave out the quote marks. Italic will work better. Or recast your dialogue so that the reader can work out where to place the stress themselves.

Summing up
If in doubt about how to use quote marks for your book, consult a style manual. I recommend the Chicago Manual of Style, the Penguin Guide to Punctuation and New Hart’s Rules, all of which offer industry-standard guidance.

Fancy listening instead?
If you'd prefer to listen to the advice offered here, Denise Cowle (a non-fiction editor) and I chat about how to use quote marks in all types of writing on The Editing Podcast. You can listen right here or via Apple Podcasts, Spotify or your favourite podcast platform

Round brackets, or parentheses, crop up less frequently than many punctuation symbols in fiction writing, but that doesn’t mean we must ban them. This post explores two ways to make them work effectively.

What are round brackets?
This is what they look like: ( )

They always come in pairs, and act as alternatives to paired dashes or commas in fiction. They have other functions in non-fiction writing but I’ll leave that discussion to a non-fiction editor!

​Compare these examples:

All of the above are grammatically correct, though paired brackets (like dashes) are stronger than commas, and more interruptive to the eye than both commas and dashes, probably because they’re used less frequently and associated more with non-fiction work.
 
Every writer will do well to ask themselves how their choice of parenthetical styling will affect the rhythm and clarity of their prose.

Every writer will also do well to ask themselves whether readers will be annoyed by them. Like serial commas, adverbs and the singular they, round brackets rarely pass a reader or an editor without evoking opinion. More on that later.

Brackets, full points and capitalization
Regardless of which English you’re using – British or American, for example – the rule is the same: 

• If the bracketed information is included as part of a sentence, the full point comes after the closing bracket. The bracketed clause takes a lower-case initial letter unless it starts with a proper noun.

• If the bracketed information stands as a sentence in its own right, the full point comes before the closing bracket. The bracketed sentence takes an initial capital.

Danger, Will Robinson!
Round brackets in fiction garner strong opinion, usually negative. 

The most-cited reason I’ve seen – and it’s a valid one – is that they pull readers out of a story. Given that there’s no reason on earth why you’d want to pull a reader out of a story, tread carefully.

Still, given that they’re not grammatically wrong, it’s only right that we should consider the ways in which round brackets might work in your fiction. The two I’ve seen most often are as follows:

• Satire – narrators poking fun
• Viewpoint shifts – narrators interrupting

Round brackets in fiction: Satire
For an example of how round brackets can be used for satirical purposes, we need look no further than Dickens.

In Our Mutual Friend (Wordsworth Editions, 1997), the viewpoint is omniscient. The scene is an ostentatious banquet hosted by the Veneerings. Dickens uses round brackets to set off narrative asides that poke fun at the guests and show them as the bumptious fools he believes them to be – and wants us to.

Here’s an excerpt from p. 11:

In other words, the crest is a farce.

And one of the diners, a Mr Twemlow, is obsessed over whether he is Veneering’s ‘oldest friend’, though he would never admit to being bothered by such a thing.

​Dickens’s bracketed snipe (p. 12) leaves us in no doubt about the man’s snobbery; it interrupts the dialogue of Lady Tippins, a frightful show-off whose ‘my dear’ sends Twemlow into a tizzy:

This approach is unlikely to find favour with readers who bought your high-octane thriller expecting a rollercoaster ride. The external narrator’s voice is overwhelming, and in most contemporary commercial fiction it will slow readers down, drag them out of the story, and infuriate them.

Round brackets in fiction: Viewpoint shifts
Take a look at this example from Stephen King’s The Outsider (p. 252; Hodder, 2018):

The brackets are effective here precisely because they’re interruptive. The narrative viewpoint in this section is third-person; we see the world as Holly, the private investigator, experiences it.

Given that it’s third-person, our finding out something that Holly hasn’t considered shifts the narrative distance. Such a shift might jar under other circumstances because it yanks us out of Holly’s head.

King, however, is a master of viewpoint, and he writes his characters with a rich immediacy. Still, he finds ways to introduce flexibility seamlessly, and in this case it’s with round brackets to introduce his omniscient narrator.

The parentheses allow an external narrator to enter the story just for a moment – an all-seeing eye that tells us what Holly didn’t think – but that voice is cocooned safely within those round brackets, and is gone as soon as the reader’s eye passes over the closing symbol.

King’s an experienced writer. If you’re not, I recommend holding a single character viewpoint and steering clear of bracketed interruptions from another narrator.

Here are four ways we could recast the King excerpt:

Round brackets in fiction: Dialogue
In Fix Your Damn Book! How to Painlessly Self-Edit Your Novels & Stories (Gift Horse Productions, 2016), James Osiris Baldwin advises never using round brackets in dialogue because they break ‘the fourth wall’.

What’s the fourth wall? It’s originally a theatrical term but in our case refers to ‘The conceptual barrier between any fictional work and its viewers or readers’ (Lexico/Oxford Dictionaries).

It’s good advice. It makes no sense to give an external narrator space inside a character’s speech. That’s why in the earlier Dickens example, the interruption comes between the speech-marked dialogue rather than within it.

Summing up
There’s nothing grammatically wrong with using round brackets. Stylistically, however, they could be a misfire. If you use them in your fiction, think care and rare: understand the impact they have on story and viewpoint, and use them infrequently.

Are your hyphens, en dashes and em dashes giving you the run-around? Here’s a guide to conventional usage in UK and US fiction publishing.

Terminology
Dashes are sometimes referred to as ‘rules’, especially in the UK. Oxford’s New Hart’s Rules (NHR) refers to the ‘en rule’ and the ‘em rule’ whereas The Chicago Manual of Style (CMOS) discusses ‘en dashes’ and ‘em dashes’.

​Both terms are acceptable but I’ll use ‘dash’ in this article.

A word on exceptions
Take a look at the likes of CMOS and you’ll see plenty of exceptions to the rules, which is why I don’t much like rules when it comes to fiction editing! What I’ve given you here is what I think you’ll need to know most of the time for most of your novel writing.

What do the dashes look like?
There are four dashes you’re most likely to use in fiction:

• Hyphen: -
• En dash: –
• Em dash: —​
  
• 2em dash: ⸺

Dashes that set off text and replace alternative punctuation
The EN DASH and the EM DASH can be used to set off an augmenting or explanatory word or phrase in a sentence that could stand alone without the insertion.
​
Brackets, commas and colons can act as alternative forms of punctuation. Here are some examples that demonstrate how it could be done:

In the UK, it’s conventional to use a SPACED EN DASH. This is not the law, not a rule, not the only way or the right way. It’s just the style that many UK publishers choose, though not all.
​
Here’s an example from my version of Stephen King’s The Outsider (p. 171):

​In the US, it’s conventional to use a CLOSED-UP EM DASH. Again, this is not the law, not a rule, not the only way or the right way. It’s just the style that many US publishers choose, though not all.

Here’s what King’s sentence looks like when amended according to US convention:

Some style guides even ask for SPACED EM DASHES, though I see this usage less frequently:

I recommend you stick to spaced en dashes or closed-up em dashes in fiction because that’s what your readers will be most familiar with. As for which style you should choose, think about:
​

• where your target audience is based
• what they’re used to seeing

If you’re publishing internationally, pick one style and be consistent.

Dashes in number spans
In fiction, number spans are often written out, though again this is convention rather than a rule that must be adhered to. Number ranges might make their way into emails, texts, letters and reports in your story, and they’re perfect for date ranges.
​
A CLOSED-UP EN DASH between number spans is standard in publishing, whether you’re writing in British English or US English:

Note that the en dash means up to and including (or through in US English). 

CMOS and NHR both recommend using EITHER the closed-up en dash in a number range OR a from/to or between/and construction, but not a mixture of the two:

Dashes as alternative speech marks
The CLOSED-UP EM DASH can act as an alternative to speech marks (or quotation marks) in dialogue in both UK English and US English.

Sylvain Neuvel uses this technique in Sleeping Giants and it works because the scenes in which it occurs take place in a secret location with an anonymous (even to the reader) agent running the interrogation. Each speaker’s turn is indicated with an em dash. The agent’s speech is rendered in bold.

​It can be an effective tool for fiction that’s dialogue driven – almost like a screenplay – but it gets messy when there are more than two speakers in a conversation, and becomes unworkable if you want to ground your dialogue in the environment with narrative (action beats, for example). And, of course, the dialogue needs to be standout because that’s all there is.

Dashes that indicate end-of-line interruptions
To indicate that a speaking character has been interrupted, use a CLOSED-UP EM DASH, whether you’re publishing in US or UK English.

Here’s an example from Mick Herron’s Dead Lions (p. 115)::

And another from Linwood Barclay’s Parting Shot (p. 380):

Dashes for dialogue interrupted by narrative description
Dashes offer clarity when dialogue is broken by narrative description and the speaker hasn’t finished talking.
​
Here’s how it could be rendered in US English using CLOSED-UP EM DASHES:

And if you’re following UK English convention, use SPACED EN DASHES:

​
Notice how I’ve also used double quotation marks in the US version and singles for the UK one. Again, this isn’t about being right or obeying a rule; it’s a convention, and one that’s not always adhered to. Consistency is king.

​Dashes that indicate faltering speech
If your character is out of breath, taken aback, caught off guard, frightened, or nervous, you might want to indicate faltering speech with punctuation.
 
There are no absolute rules about how you do this; it depends on the effect you want to achieve.

If you want to denote a staccato rhythm, HYPHENS are a good choice. This works for sharper faltering where the character stammers or stutters.

If the faltering related not to letters but to phrases, you could use a CLOSED-UP EM DASH (US style) or a SPACED EN DASH (UK style).

Ellipses are another option. They're not dashes but they're handy for faltered speech that has a pause in it. You can use these with your dash of choice.

​Dashes as separators
HYPHENS are the tool of choice here. They’re short and sharp, and are perfect in fiction when you want to spell out words or numbers:

Number separation comes in handy when you want to ensure your reader reads the numbers as distinct digits rather than inclusively. Compare 1918 (nineteen eighteen) with 1-9-1-8 (one, nine, one, eight).

Dashes that indicate connection, relation or an alternative
We use EN DASHES in place of to and and/or to show a connection between two words that can stand alone and that together are modifying a noun:

Dashes with adjectival compounds
Either EN DASHES or HYPHENS are used here, regardless of where you live.
​
When one adjective modifies another adjective, these words create a compound. If this compound is placed before a noun, it usually takes a HYPHEN for the purpose of clarity. When the compound comes after the noun and a linking verb, the hyphen can be omitted:

Care should be taken, even in fiction, with regard to weighting. Let’s revisit the example of our polyglot Amir. Consider the differences between the following:

In the first example, with an EN DASH, Amir’s Asianness and Britishness have equal weighting. In the second, with the HYPHEN, ‘Asian’ is modifying ‘British’ and carries less weight. In the third and fourth, where the dashes are omitted, the weighting is ambiguous.

The dash of choice (or its omission) can tell us something about Amir’s identity – how he, or the narrator, or the author perceives this – so it needs to be used purposefully.

Dashes indicating omission
You might want to omit words, fully or partially, because they’re profane, or to indicate that some of the letters are illegible, or to disguise a name.

There are several options for managing omission: em dashes, 2em dashes, en dashes and asterisks. Spacing comes into play. There are different conventions for US and UK style.
​
NHR recommends the following for UK style:

​CMOS recommends the following for US style:

Summing up
Using dashes purposefully, and according to publishing convention, will bring clarity to your fiction writing. Think about your audience and what they’re used to seeing on the page, then choose your style and apply it consistently.

Consider, too, whether your choice of dash will amplify or reduce the significance (or weight) of your words when you’re using dashes as connectors or modifiers.
​
And if you’re still bamboozled, ask a pro editor. We know our dashes!

Semi-colons are disliked by some, misused by others, and avoided by many. If you want to keep them out of your writing, that’s fine. In this article, I show you how they work conventionally. That way, you can omit them because that’s your preference, not because you daren’t include them!

What is a semi-colon?
It’s one of these: 

3 ways to use a semi-colon
There are 3 situations in which you’re likely to use a semi-colon in fiction:

Here, I focus on parallelism and clarity, but sentence pacing comes into play too – a useful addition to any fiction writer’s toolbox.
​
A little bit of grammar
Above, I mentioned independent clauses. An independent clause is a group of words that contains a subject and a predicate. In case you don’t know what they are – and many writers know how to write extremely well without knowing grammar terminology so there’s no shame in that – here’s an overview.

Subject
A subject is the thing in a sentence that’s doing something or being something. In the examples below, the subject is in bold.

If you’re not sure what the subject of your sentence is, try this trick: change the subject into a question that you can answer yes/no to, as in the examples below.

​Predicate
A predicate is the part of a sentence that contains a verb and that tells us something about what the subject’s doing or what they are.
​
In the examples below, the predicate is in bold.

If you’re not sure what the predicate is in a sentence that’s a question, turn it into a statement, as in the example below. The result might be clunky but it’ll show you what’s what. The subject is in bold and the predicate in italic.

Independent clauses
Quick recap: an independent clause is a group of words that contains a subject and a predicate. The subject is in bold, the predicate is in italic, and the full independent clause is in red.

​Parallelism and the semi-colon
Take a look at these two independent clauses.

• The FBI agent fell to the ground.
• The gravel dug into her elbows.

The second sentence is related to the first because the gravel that’s digging into the agent’s elbows is what she experiences after falling to the ground. We can therefore use a semi-colon to indicate this relationship, if we wish.

• The FBI agent fell to the ground; the gravel dug into her elbows.

Note that the first word of the clause after the semi-colon does not take an initial capital letter.

Could we use a colon?
A colon is non-standard because colons introduce additional/qualifying information about the first clause, not new information. Think of the information they introduce as subordinate, if it helps.

I recommend avoiding colons to join parts of a sentence that are equally weighted.

Could we use a comma?
A comma is non-standard when joining two independent clauses. Sentences using commas in this way are said to contain comma splices.

​I recommend avoiding this usage.

Clarity and the semi-colon
Heavily punctuated sentences can be confusing and clunky. For the reader, it can mean limping through your prose rather than moving at a pace dictated by narrative intent.

​Take a look at this example from Mick Herron’s Dead Lions, p. 88. There are two semi-colons in the original version, but for this example I’m focusing only on the first (see the section in bold).

​The en dash in the first alternative version looks awkward because we already have two parenthetical en dashes in play.

What happens if we introduce a comma instead? The sentence is already comma-heavy. All we’ve done is bring in yet another to muddy the waters.
​
The semi-colon works best. It effectively links the clauses it connects, but in a way that subdivides the sentence clearly.

​However, pacing comes into place here too. There’s more on pacing below but, for now, compare the original and the version amended with a comma. The creepy voyeurism is starker when set off by the semi-colon.

​More on pacing and the semi-colon
The semi-colon is harder than the comma. It lengthens the pause or increases the distance between two clauses that could have been linked with a comma, making them both stand out.

The semi-colon is softer than the full point. It shortens the pause or reduces the distance between two clauses that could have been linked with a full point, indicating a stronger, more intimate relationship.

Back to Herron for a closer look at the second semi-colon (see the section in bold) and some alternatives we could try:

​In the original, the semi-colon acts as a super-comma, subdividing the whole sentence into two more readable chunks.

However, more marked is the impact on the pace. The semi-colon forces us to slow down. That’s important because the clause that comes after it is about the denial of interrogations. The semi-colon makes us pause a little longer, which makes the sinister information that follows stand out.

Semi-colons and dialogue
Some authors resist the use of semi-colons in dialogue, usually on the grounds that the reader can’t hear the punctuation. Does that mean you shouldn’t use them?

A novel’s dialogue isn’t real-life speech; it’s a representation of it. Speech, like narrative, has rhythm. The writer’s job is to create speech that’s clear and well paced. If a semi-colon helps you to do that, why wouldn’t you use it?

Here’s a great example from David Rosenfelt’s New Tricks, p. 316:

Both versions work but Rosenfelt elects to use a semi-colon because he wants to show the relationship between the two independent clauses. A full point would pull the clauses a little further apart and reduce the intimacy between them.

Should you use semi-colons in your fiction?
Some authors prefer to omit semi-colons for a variety of reasons: they're deemed pretentious, confusing, interruptive or ugly. But I’m not sure we should judge them so harshly:

• They needn’t be pretentious. There’s nothing pompous about Herron and Rosenfelt’s writing. Both authors create compelling modern commercial fiction that keeps their readers on a page, and dying to turn it.
• While not all readers understand the grammatical nuances of the semi-colon, few will be stopped in their tracks if you use it well.
• Are they interruptive? Yes; if you use them too frequently; and your writing lurches; like a driver who’s too heavy on the brakes; too much of anything can grate. And; yes, if; you put them; in the wrong; place. Used purposefully, however, they can affect rhythm and bring clarity to a story.
• As for ugly, well, that’s subjective. I think they’re just lovely!

Further reading and cited works

• Dead Lions, Mick Herron, John Murray, 2013
• Dialogue tags
• How to punctuate dialogue
• How to use adverbs
• How to use apostrophes
• More resources for indie authors
• New Tricks, David Rosenfelt, Grand Central, 2009
• Style sheet template
• Using commas and conjunctions

Apostrophes confound some authors. Not knowing how to use them doesn’t mean you’re a bad writer, but getting them wrong can distract a reader and alter the meaning of what you want to say. This guide shows you how to get it right.

What does an apostrophe look like?
The apostrophe is the same mark as a closing single quotation mark: ’ (unicode 2019).

This is worth remembering when you use them in your fiction to indicate the omission of letters at the beginning of a word. More on that further down.

What do apostrophes do?
Apostrophes have two main jobs:

1. To indicate possession
2. To indicate omission

And sometimes a third (though this is rarer and only applies to some expressions):

3. To indicate a plural

​1. Indicating possession
The English language doesn’t have one set of rules that apply universally. However, when it comes to possessive apostrophes, the following will usually apply:

Add an apostrophe after the thing that is doing the possessing.
​

• If there is one thing – one noun – an s follows the apostrophe.
• If there’s more than one noun, and the plural noun is formed by adding an s (e.g. 1 horse; 2 horses), no s is required after the apostrophe.
• If there’s more than one noun, and the plural is formed irregularly (e.g. 1 child; 2 children), an s follows the apostrophe.

Possessive apostrophes and names
Names can be tricky. The most common problem I see is authors struggling to place the apostrophe correctly when family names are being used in the possessive case, even more so when the name ends with an s.
​
Here are some examples of standard usage to show you how it’s done:

Note that in the Melanie Fields singular-possession example, there are two options. Both are correct but some readers will find the second more difficult to pronounce because there are three s's a row.

Hart’s Rules (4.2.1 Possession) has this advice: 'An apostrophe and s are generally used with personal names ending in an s, x, or z sound […] but an apostrophe alone may be used in cases where an additional s would cause difficulty in pronunciation, typically after longer names that are not accented on the last or penultimate syllable.’

If you're unsure whether to apply the final s in a case like this, use common sense. Read it aloud to see if you can wrap your tongue around it, and decide whether the meaning is clear. Then choose the version that works best and go for consistency across your file. Pedantry shouldn't trump prescriptivism in effective writing.

2. Indicating omission
Indicating omission when one word is created from two
In fiction, we often use contracted forms of two words to create a more natural rhythm in the prose, particularly in dialogue. The apostrophes indicate that letters (and spaces) have been removed.
​
Common examples include:

Indicating omission at the beginning, middle and end of single words
We can use an apostrophe to indicate that a letter is missing at the end of a word (dancing – dancin’), the middle of a word (cannot – can’t) and the beginning of a word (horrible – ’orrible).

Start-of-word letter omissions are commonly used in fiction writing to indicate informal speech or a speaker’s accent.

Make sure you use the correct mark. Microsoft Word automatically inserts an opening single quotation mark (‘) when you type it at the beginning of a word because it assumes you’re using it as a speech indicator.

Apostrophes are ALWAYS the closing single quotation mark (’) so do double check if you’re indicating omission at the start of a word.

Indicating omission in numbers and dates
Plural numbers don’t usually require an apostrophe because there’s no ambiguity. In fiction writing, it’s common to spell out numbers for one hundred and below, but even when numerals are used, no apostrophe is needed for plurals.

Omission-indicating apostrophes at the beginning of dates are acceptable according to some style manuals. In the example below, the 1970s is abbreviated. It’s conventional in UK writing to follow the NHR example below.
​
In fiction, however, you can avoid the issue by spelling out the dates. This is universally acceptable, and my preference when writing and editing fiction.

3. Indicating a plural with an apostrophe
When indicating the plural of lower-case letters – for example, if you want to refer to two instances of the letter a – it’s essential to use an apostrophe because the addition of only an s will lead to confusion.
​
In the non-standard examples below, you can see how the plurals (in bold) form complete words, resulting in ambiguity.

For that reason, it’s considered standard to use an apostrophe (see The Chicago Manual of Style Online 7.15 and New Hart’s Rules 4.2.2).

When indicating the plural of upper-case letters, the apostrophe would be considered non-standard because there’s no ambiguity.

Avoiding erroneous apostrophes and possessive pronouns
Possessive pronouns are the bane of the apostrophe novice’s writing life, especially its!

The following possessive pronouns NEVER need an apostrophe: hers, theirs, yours and its.

• it’s = the contracted form of it is (or it has)
• its = the possessive pronoun

​If you’re unsure whether to insert an apostrophe in its, say it out loud as it is. If it makes sense, you need an apostrophe; if it doesn’t, you don’t!

Avoiding erroneous apostrophes in plural forms
The apostrophe novice can fall into the trap of creating plural forms of nouns by adding an apostrophe before the final s.

Summary
I hope you’ve found this overview useful. It isn’t exhaustive – there are entire books about apostrophes. Fucking Apostrophes is one of my favourites.

However, when it comes to fiction writing, it’s unlikely that you’ll need to worry about more than the basics covered here.

If you’re stuck on where to stick your apostrophe, feel free to ask me for guidance in the comments.

Further reading

• Editing Fiction at Sentence Level (Louise Harnby, Panx Press, 2019)
• Fucking Apostrophes (Simon Griffin, Icon Books, 2016)
• How to Punctuate Dialogue in a Novel (free webinar)
• Making Sense of Punctuation (Louise Harnby, Panx Press, 2019)
• New Hart’s Rules (Oxford University Press, 2014)
• The Chicago Manual of Style, 17th ed. (University of Chicago Press, 2017)

Want to revisit this information quickly? Visit the Books and Videos page in my resource library to download this free booklet.

If the thought of punctuating your novel’s dialogue brings you out in a sweat, let me mop your brow with these 7 tips.

In this article, we'll look at the following:
​

1. How to indicate speech
2. Creating pauses and trail-offs
3. Showing interruptions
4. How to punctuate tagged speech
5. Working with broken-up dialogue
6. Handling vocative expressions
7. Dealing with faltering speech​

​1. Indicating speech
Quotation marks – or speech marks – are how authors usually indicate the spoken word. There are two choices – singles or doubles. Either are acceptable.
 
In US fiction publishing it’s more common to use doubles; in British fiction singles dominate. That doesn’t mean you must use doubles if you’re an American author or singles if you’re a British author. It’s not about right or wrong but about style, preference and convention.
 
Think about what your reader will expect to see and what’s standard where you live. The Chicago Manual of Style (CMOS) recommends doubles, but acknowledges that the convention is for singles in the UK and elsewhere.
 
The most important thing is to be consistent and never use two single quotation marks instead of a double.
 
The following passages from published works illustrate each style:

Nested quotation marks
Sometimes you’ll need to place speech within speech (or quotes within quotes). To differentiate the speaker, use the alternate style for your internal or nested quotation marks:

Smart vs unidirectional marks
It’s conventional in mainstream publishing to use smart or curly quotation marks, not unidirectional ones. (The same applies to apostrophes, by the way.)

Some online fonts (like the one I use for the body text on my website) don’t do a good job of differentiating smart and unidirectional quotation marks, but word-processing software like Microsoft Word does – even with sans serif fonts.
 
To prevent the problem occurring from the minute you begin typing:
 

• Go to FILE and select OPTIONS
• Select PROOFING, then click on the AUTOCORRECT OPTIONS button
• Choose the AUTOFORMAT AS YOU TYPE tab
• Make sure there’s a tick in the "STRAIGHT QUOTES" WITH “SMART QUOTES” box
• Click on OK

 
If you’ve pasted material into your book from elsewhere, or you didn’t check autocorrect options before you began typing, there might be some rogue unidirectional marks in your file. To change them quickly, do a global find/replace:
 

• Select CTRL+H on your keyboard to open FIND AND REPLACE
• Type a quotation mark into the FIND WHAT box
• Type the same quotation mark into the REPLACE WITH box
• Click on the REPLACE ALL button

Alternative speech-indicator marks
An alternative way of displaying speech is via the em dash. This method can get messy if you have more than two speakers in a conversation, so use it with care.

The em is the longest in the dash suite. In the image below (1) is a hyphen, (2) is an en dash and (3) is the em dash.

Sylvain Neuvel uses this technique in Sleeping Giants, the first book in the hugely enjoyable Themis Files series.
 
While some chapters in the novel use standard quotation marks, most are case-file chapters that are entirely composed of dialogue between a known character and an agent who plays a key part in the story but remains anonymous and elusive to us throughout.
 
Each speaker’s turn is indicated with an em dash. The agent’s speech is rendered in bold.
 
If Neuvel had chosen the standard route, he’d have been forced to use clunky speech tags such as ‘the agent said’, and even reveal the agent’s gender to mix things up a little. Instead, the chapters are compelling, mysterious, but cleanly and tightly delivered.
 
Here’s an excerpt from p. 104:

​Same speaker; new paragraph
One final word on quotation marks. If you want your dialogue to take a new paragraph while retaining the current speaker, use a quotation mark at start of the new line but omit the closing one at the end of the previous paragraph.
 
This example from Jo Nesbo’s The Bat (p. 251) illustrates the convention:

2. Trailing-off and pauses in speech
The ellipsis is used to indicate a pause or speech trailing-off at the end of a sentence.
Here’s an excerpt from At Risk (p. 434) by Stella Rimington:

Notice how Rimington doesn’t also tell us that the character’s voice has trailed off, which would be unnecessary clutter. Here’s how it might have gone if she hadn’t trusted the ellipsis to do its job and her readers to understand that:
 
     She shook her head, her eyes unfocused. Then, draining her pint glass, she nudged it towards him. ‘Could you …?’ Jean said, her voice trailing off.
     ‘Yeah, sure.’
 
Here are examples from Sleeping Giants (p. 204) and At Risk (p. 434) where an ellipsis is used to indicate a mid-sentence pause:

The spacing of ellipses
CMOS asks for three full stops (or periods) separated by non-breaking spaces (1). Non-breaking spaces stop the elements they’re positioned between from becoming separated because of a line break.

​You can create one using your keyboard with the keys CTRL+SHIFT+SPACE. However, once again that’s a style choice. It’s perfectly acceptable to use the tighter single ellipsis character in Word (2).

The Unicode character for the ellipsis is 2026. To access it, go to the INSERT tab in Word’s ribbon, select SYMBOL, then MORE SYMBOLS.

Make sure the font is set to normal text (3) before you type the code into the character-code box (4).

From here on in, when you click on SYMBOL the ellipsis will show up in the list of recently used symbols. If you’re using a professional editor, you can ask them to ensure that your ellipses are rendered correctly, though it’s something most pros would check as a matter of course.
 
CMOS also recommends the following:
 

• Ellipsis occurring mid-sentence: space either side
• Ellipsis occurring at the beginning of a sentence: space after
• Ellipsis occurring at the end of a sentence: space before

 
Professional publishers use this style, and I recommend that self-publishers follow suit.

3. End-of-line interruptions in speech
To indicate that a speaking character has been interrupted, use an em dash. No matter whether you’re publishing in US or UK style, this is the tool of choice.
 
It’s a harder piece of punctuation and does a superb job of indicating emotions like impatience, curtness, disbelief, rudeness, frustration and anger on the part of the interrupting speaker.
 
Here’s a fast-paced conversation between Louisa and Min in Mick Herron’s Dead Lions (p. 115):

This use of the em dash keeps the dialogue moving at a fast pace.
 
Like Rimington, Herron doesn’t tell it twice. There are no cluttering speech tags or repetitive explanations that tell us how each speaker interrupted the other. The pace cracks like a whip and we’re offered an authentic back-and-forth.
 
Here’s one more example from Linwood Barclay’s Parting Shot (p. 380). It shows how the em dash evokes a sense of impatience from the speaker who cuts in:

4. Punctuating tagged speech
Your character’s just spoken a complete sentence, and you want to follow through with a tag that tells the reader who said what (e.g. he said, she said). How does the punctuation work before the closing quotation mark at the end of the sentence?
 
The comma does the job, even when the sentence is complete, unless you’re finishing with an exclamation mark or a question mark. If there’s no tag following the dialogue, you can use a full stop.

Here are some examples from Parting Shot (p. 80) to show you how it works:

Note that when you follow up with second- or third-person speech tags (you said/he said/she said/they said) they always take lower case, whether the punctuation before the closing quotation mark is a comma, a question mark, or an exclamation mark.

5. Punctuating broken-up dialogue
If you want to break up your dialogue with speech tags or other stage direction, but your character hasn’t finished speaking, commas or dashes will help you keep your dialogue in order. The key is to get the punctuation right in the text between the dialogue too.
 
Let’s look at two more examples, both from The Chosen Ones by Howard Linskey (pp. 295, 306):

The unbroken speech would appear as ‘I assume that this is not the place.’ and ‘Then he gets nothing and he won’t be able to use it, will he?’

Nevertheless, it is conventional within most mainstream publishing companies to add a comma before the first closing quotation mark and after the speech tag. These commas act as parentheses.

If your dialogue is broken with description rather than speech tags, dashes can offer more clarity than commas. If you’re sticking to CMOS style, closed-up em dashes will be your choice. If you prefer the shorter en dash, place spaces around either side of it.
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Here’s an example from CMOS (6.87) using closed-up em dashes:

And here’s how it would look using spaced en dashes and single quotation marks if you were following UK publishing convention: