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In this episode of The Editing Podcast, Louise and Denise talk to Barry Award-nominated thriller writer John A. Connell about moving from Berkley (Penguin USA) to independent publishing.
Click to listen to Season 4, Episode 12
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Top tips From John
Contact John A. Connell Subscribe to John's newsletter and get a free book:
Editing bites
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
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In this episode of The Editing Podcast, Louise and Denise chat with Brunella Costagliola, a specialist military writer and editor, about what makes a compelling military story.
Click to listen to Season 4, Episode 11
Listen to find out more about:
Contact Brunella
Editing bites
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Louise and Denise talk to fellow editor Maya Berger about working on erotica and adult fiction.
Click to listen to Season 4, Episode 10
Listen to find out more about:
Contact Maya
Editing bites Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Denise and Louise discuss the growth of audio in the book world, and how using sound creates reader engagement and helps build a fan base.
Click to listen to Season 4, Episode 9
Listen to find out more about:
Editing bites and other resources
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Louise and Denise discuss whether working with a specialist editor is necessary for all books and every type of editing.
Click to listen to Season 4, Episode 8
Listen to find out more about:
Editing bites and other resources
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Louise and Denise chat about 18 blogs for authors and editors that offer guidance on various aspects of writing craft.
Click to listen to Season 4, Episode 7
Listen to find out more about:
Editing bites and other resources
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Denise and Louise chat with book coach and editor Lisa Poisso about honing story craft before embarking on expensive structural and line editing.
Click to listen to Season 4, Episode 4
Listen to find out more about:
Contacting Lisa Poisso
Editing bites and other resources
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Louise and Denise talk to technical writer and editor John Espirian about content marketing, editing and bringing a book to market.
Click to listen to Season 4, Episode 3
Listen to find out more about:
Contacting John Espirian Editing bites and other resources
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Want to hone your line craft so that the sentences in your novel elevate story rather than burying it? My latest book, Editing Fiction at Sentence Level, shows you how to do it.
I'm a believer in learning by example. That's why every chapter is packed with studies that show you how to:
It's true that fiction editing is subjective and nuanced, but there’s still plenty of room for practical analysis that unpicks a novel’s vulnerabilities and considers the range of literary tools available to improve what’s on the page. Who should read it? I wrote this book for beginner and developing authors, but professional editors who'd like to move from non-fiction to fiction will enjoy it too. There's a contents list available on the book's page here on my website for anyone who wants to see what's included. How to get it If you're happier with a searchable PDF, you can buy it direct from me. If you love a paperback, head to your local Amazon store or click on one of the buttons below. There's a Kindle version available too.
How much does it cost? It's £15.99 (though your Amazon store will publish a price in the local currency). PDF orders from me go through PayPal so there's nothing you need to do. One of my readers told me she felt like a curtain had lifted after reading Editing Fiction at Sentence Level. I was thrilled because I don't think learning about writing craft should be onerous. Nor do I think the teaching of it should be impenetrable. My hope is that you'll find this book enjoyable and accessible, whatever stage of the writing and editing journey you're on.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Are you storytelling-telling? Too much told narrative can force the reader to experience a story through extraneous layers that add clutter rather than clarity. Here’s how to identify one type of told prose and write with more immediacy.
Narrative distance and the layers of reader experience
There’s a story ... stuff that happens to people and things. We experience it on the page via a narrative voice – this could be a first-, second- or third-person viewpoint. The closer the reader feels to what’s being narrated, the more immersive the experience. It can help to think in terms of how many layers readers must travel through to experience the story through a viewpoint character’s lens. Let’s imagine Joe, a young teen. His journey is unveiled via a third-person past-tense narrator. The viewpoint style is limited, or close – we can access what Joe can hear, see, smell, touch, feel (his emotions) and think. That accessible information can be either be shown or told. With each approach, the reader pushes through various layers of the story as they are experienced by Joe.
EXAMPLE: A TOLD NARRATIVE
Joe heard the sounds of grunts coming from his mother’s bedroom. He pushed the door open and looked on in shock as his mother screeched and pulled the duvet over herself and their neighbour Mr Michelson. He looked at the bed and saw them both lying there naked. She started talking fast but he couldn’t make out what she was saying because everything felt confused in his head. He wondered where Dad was, and felt worried about Christmas and the trip to Grandma’s. And what about soccer practice with Mr Michelson’s son, Justin? he thought. Then he remembered how Abbie’s parents had got divorced, and how awful she’d said it had been. EXAMPLE: A SHOWN NARRATIVE The grunts were coming from his mother’s bedroom. Joe pushed the door open. His mother screeched and pulled the duvet over herself and-- And their neighbour Mr Michelson. They were both lying there naked and she started talking fast but the words made no sense – just a wah-wah-wah like Charlie Brown’s teacher in those old TV shows. And where was Dad, and what about Christmas and the trip to Grandma’s and soccer practice with Justin, Mr Michelson’s son, for Christ’s sake? And then there was what happened to Abbie. Her parents had got divorced – a right old bloody stink-up, she’d called it. Gridding the layers If we place each unfolding layer of our story in a grid, we can see how much harder the reader has to work to get from start to finish with the told narrative – 23 layers as opposed to 10 with the shown alternative. 
Layers of doing being done: Putting the reader on pause
In the Told column of the grid, notice how much doing being done there is: heard, felt, wondered, saw, thought. Each of those words adds a new layer that puts the reader on pause. Instead of seeing a bed (and doing it with Joe because he’s the viewpoint character), we see Joe seeing a bed. We’re not focused first and foremost on the bed, but on Joe doing seeing. That extra layer increases narrative distance, unless that’s the effect you want to achieve, because it’s like a tap on the shoulder, telling us what to do. It screams: Reader, you’re not in this world; you’re just holding a book. Limited narrative viewpoint and the reader When writers choose a limited viewpoint, the reader’s already in the perfect position to know ...
Shown narratives respect this – it’s storytelling. Told narratives overplay it – it’s storytelling-telling! If you think you might be storytelling-telling, try gridding a section of narrative to identify each layer. Then recast to tighten up the prose. Chances are, it’ll be more immediate and immersive.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Denise and Louise discuss en dashes, or en rules, and how to use them in fiction and non-fiction writing.
Click to listen to Season 3, Episode 7
Other ways to listen STITCHER | APPLE PODCASTS | SPOTIFY | CAPTIVATE Or check out the show via your favourite podcast platform. Listen to find out more about ...
Editing bites Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
In this episode of The Editing Podcast, Denise and Louise chat with Tim Storm about the concept of unearned writing, and how to craft prose that's authentic and plausible.
Click to listen to Season 3, Episode 4
Other ways to listen STITCHER | APPLE PODCASTS | SPOTIFY | CAPTIVATE Or check out the show via your favourite podcast platform. Listen to find out more about ...
Resources related to the show
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Story-level critiques focus on the big picture – plot, pace, characterization, voice. Line critiques evaluate a book at a micro level, focusing on sentence construction, word choice, and readability. Here’s an overview of what to expect.
Story first ...
Think of your book as a construction project. First you lay the foundations and build the walls – writing and redrafting to ensure the structure of your storytelling is sound. It’s where you and your editor (if you have one) focus on the big-picture stuff such as:
At this macro stage, you might end up adding, deleting or shifting sections of your prose. Some authors do their own structural editing because they’re good at it and have studied story craft via writing courses, groups or books. Others seek professional help, either because they’re at an earlier stage of their authorial journey or because they feel they’re too close to the book to see the problems. One thing’s for sure – there’s no right or wrong way. Every writer has to make their own choices. If a full, done-for-you developmental (or structural) edit isn’t the path you take, you might still decide to work with a specialist editor who analyses your book and provides a detailed report on its strengths and weaknesses at story level, and offers suggestions about how to improve your writing. That’s where story-level critiques come into play. You might also hear them called manuscript evaluations and manuscript assessments. 
Line level second ...
Once the foundations and walls are in place, it’s plastering time – smoothing at sentence level to ensure that a reader’s journey through the pages is satisfying. In a sense, it’s still structural work but at a micro level. This is where you (and your editor if you have one) focus on nuances such as:
Again, some authors do their own line editing because they’re good at it and have studied line craft via writing courses, groups or books. Others seek help. If a full, done-for-you line- and copyedit isn’t an option, a line critique could be just the ticket. A line critique, like its story-level sister, is an assessment or evaluation of your story but at sentence level. Your report will include examples from your novel that show what’s holding you back. You’ll also be offered suggestions on how you can fix any problems identified. Then you can implement what you learn throughout the rest of your book. 
Critiques are about learning, not criticizing
Some authors are nervous about critiques. Pro editors get it – it can be tough to put your book in the hands of another and ask them to tell you what’s working and what’s not, especially when you’ve put in so much hard work. The thing to remember is that a critique (whether at sentence or story level) is not about criticism. It’s about identifying strengths and weaknesses, and offering solutions so that you can move forward to the next stage of your publishing journey with confidence. And critiques are a long-term investment. They enable you to improve your self-editing skills. That’ll save you time and money further down the line because anyone else you commission will have less to do. The line critique: the process and the report What follows is an overview of the way I handle line critiques. Every editor has their own process, but the basic principles will be similar. 1. The service: Mini line critique Authors email a Word file comprising, say, 5K words of their novel. It’s in a writer’s best interest to include a section that includes both narrative and dialogue. That way we can assess whether both are working effectively. Furthermore, if there are multiple viewpoint characters in the novel, and different viewpoint styles and tenses have been used, a sample that represents these choices will enable us to provide a report that evaluates the success of those decisions. 2. First readthrough The first stage of the process is a complete readthrough of the 5K words. It’s not about micro-level reporting, not yet. Rather, we’re getting a sense of the author’s writing style, the characters’ voices, and the flow of the narrative. 3. Second pass: Identification tagging We go back to the beginning and start the analytical process, identifying the strengths and weaknesses of the author’s line craft. We work through the sample, tagging sections of the text with Word’s commenting tool. The author won’t see these tags – they’re just a tool that allow us to locate the sections we’ll pull from the text and into the report for demonstration. The text in the image below has been blurred in order to respect confidentiality, but you can see the tagging process in the margins of just one page of one of my reports. 
TAGGING IN A MINI FICTION LINE CRITIQUE
4. Writing the report
Now that we’ve tagged the sample, we can create a report. My line critiques are usually between 20 and 30 pages long, depending on the length of the text samples I’m pulling in and offering recasts for. Each report is divided into sections that address the strengths and weaknesses of the following: NARRATIVE
DIALOGUE AND THOUGHTS
TECHNICAL ELEMENTS
FORMATTING
The tags in the sample allow editors to search for and locate the text we want to use as examples of good practice and to highlight areas with improvement potential. Here’s an example of one of those sections (I’ve disguised the identifying traits of the original in order to respect the author’s confidentiality):
CLARITY OF NARRATIVE VIEWPOINT
What worked You held narrative viewpoint well and I commend your decision to separate the two viewpoint characters with chapters. This ensured the narrative voices remained distinct. Using a present-tense second-person POV for your transgressor and a past-tense first-person POV for your protagonist worked extremely well. Have you read Complicity by Iain Banks? He does the same thing! It’s effective because it makes us wonder whether that first-person narrative is reliable, though you don’t give the game away until the denouement, which I loved. The second-person POV also lent a rather creepy voyeurism to the transgressor chapters, and though these were demanding to read, you did give your readers plenty of breathing space with the contrasting protagonist chapters. Nicely done! What could be improved Your protagonist narrative was laboured at times because of the abundance of ‘I’. Overusing this pronoun can lead to an overly told narrative in which the reader is forced to experience everything via the character’s experience of it. This can be distancing. I’m not suggesting you remove every instance of ‘I’ plus the verb – not at all. Instead, consider toning it down and removing some of the filter words so that the reader can experience some of the doing with the character rather than through the character. Here are two examples and suggested fixes:
Notice how I’ve suggested removing ‘I saw’, which feels redundant given that we already know that Marcus is looking up, and only tells us of more seeing being done. Instead, you can focus the reader’s attention on the immediacy of what’s seen once the looking up’s happened: the movement of the shooting star. That allows you to show readers what Marcus sees rather than telling them.
Notice how in the original there’s a lot of telling of what ‘I’ did. I like your use of a strong verb to introduce tension – ‘scuttled’ – but that tension dissipates with the more distant told narrative that follows. There’s telling of sound, smell, and realization. I’ve suggested you tighten up the paragraph by retaining the original anchor in which Marcus hides; perhaps follow that with a shown narrative that, again, allows the reader to experience the sounds and smells at the same time as Marcus rather than through his ears, nose and brain’s doing hearing, smelling and realizing. Recommendation Bear in mind that a first-person narrative, by definition, puts the reader in the character’s head. If you keep that in mind, you’ll save yourself a lot of work because you’ll need fewer words on the page. Have a read through all the protagonist chapters and consider where you can tighten up the prose in order to limit some of the telling of doing being done. You can still anchor the first-person viewpoint with ‘I’ in places, of course, but you might recast some of writing that follows with shown action. 5. Wrapping up and emailing the report When the report is complete, we save it as a PDF and email it to the author. PDF is the tool of choice for many editors because it can’t be edited. If the client wishes to refer back to it during future writing projects, they can do so safe in the knowledge that nothing’s been accidentally removed. Summing up If you want to hone your line craft and polish your book at sentence level, but a full line- and copyedit is beyond your budget, consider a more affordable alternative: the line critique. Think of a critique as another form of authorial development, of book-craft study. And what you learn from your critique won’t be something you can apply just to the current book. It’s a tool you can use with every story you write thereafter. And here’s a free booklet that outlines the various levels of editing. Just click on the cover to get your copy (and, no, you don’t have to give me your email address!). 
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
It doesn’t matter a jot to me which kind of English an author wants to write in. What does matter is their readers' expectations and perceptions, and being consistent.
This free booklet shows you how to stay on track. 
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this bonus episode of The Editing Podcast, Denise and Louise chat about 10 things an author needs to tell an editor about so that both parties can work out whether they're a good fit.
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STITCHER | APPLE PODCASTS | SPOTIFY | CAPTIVATE Or check out the show via your favourite podcast platform. Listen to find out more about ...
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The links above take you to The Editing Podcast website but you can catch up with any of the episodes on Apple Podcasts, Spotify, Stitcher, Podchaser, or your preferred app. Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this episode of The Editing Podcast, Denise and Louise talk to Laura Poole about the importance of fact checking.
Other ways to listen STITCHER | APPLE PODCASTS | SPOTIFY | CAPTIVATE Or check out the show via your favourite podcast platform. Summary Find out more about:
Related links and resources
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this bonus episode of The Editing Podcast, Denise and Louise talk to editor Maya Berger about editing erotica.
Listen here ...
Other ways to listen STITCHER | APPLE PODCASTS | SPOTIFY | CAPTIVATE Or check out the show via your favourite podcast platform. Summary Find out more about:
Related links and resources
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
You have a choice when it comes to tense in your fiction’s narrative. Here’s an overview of the tenses you’ll most likely be working with, and some guidance on the benefits and challenges of each.
The present tense
Here’s an overview of the present tense, with basic examples:
The present is immediate, and that right-nowness forces the reader to stick close to the viewpoint character. We’re in the moment with them. That’s why it appeals to some fiction authors, and why others find it restrictive. With second-person viewpoints, the present tense is intensely voyeuristic, invasive even. Here’s an excerpt from Iain Banks’s Complicity (p. 60). This is a transgressor narrative with a difference – the narrator is anonymous, at least until later in the novel:
And in this example from a later chapter (p. 90), we’re back with the protagonist. Here, the main narrative tense is present. The viewpoint is first-person:
The next day I scrounge a Lambert & Butler off Rose in the Foreign News section, smoke it at my desk and get a real hit off it, then feel disgusted with myself and vow that’s the last one I’m going to smoke.
RECOMMENDATION The present tense is great if you want to shorten the distance between the reader and the viewpoint character. Present tense works particularly well for short fiction because space is limited. I use it often in my own shorts and flashes because it enables me to pack an immersive punch quickly. However, it’s tricky to manage if there are multiple viewpoint-character chapters or sections, all operating in the present tense. You’ll need to keep a close eye on the timelines so that the reader’s clear on what ‘now’ really means. If your plot twist hinges on deliberately duping them via your use of tense rather than story craft, you’ll break their trust. The present tense can also be tiring for readers because it’s emotionally immersive. If you’re writing a novel, you might consider using it only for certain viewpoint characters – your transgressor or victim, for example. In Let Me Lie, Clare Mackintosh mixes it up: the Anna-viewpoint chapters are set in first-person present; the Murray-viewpoint chapters are third-person past. The past tense Now let’s turn to the past tense, starting with some basic examples:
The past tense is the choice of most contemporary commercial fiction writers. What’s interesting is that readers are so used to this style that they can still immerse themselves in a past-tense narrative as though the story is unfolding now. Here’s an excerpt from T. M. Logan’s 29 Seconds (p. 73). We’re given a past-tense narrative with a third-person limited viewpoint (Sarah’s):
WHEN PAST TENSE FLOPS – UNDERSTANDING PAST PERFECT Less experienced writers can end up in a pickle when referencing events that happened earlier than their novel’s now. The crucial thing to remember is that when we set a novel in the past tense, anything that happens in the story’s past will likely need the past perfect, at least when the action is introduced.
Here’s an excerpt from The Wife Between Us (p. 57) by Greer Hendricks and Sarah Pekkanen. This chapter’s primary narrative tense is past (see underlined verb):
When we’re told that ‘She stood’, that’s the novel’s now. But when the narrator recalls events that happened further back in time (bold) – Samantha’s decorating her bed, and the two women’s procuring a rug – these need to be anchored in the past-perfect tense: had, had been. When authors fail to anchor past events in a novel whose now is already set in the past tense, the reader will be confused. RENDERING BYGONE ROUTINE – UNDERSTANDING HABITUAL PAST Now and then, you might want to reference events from your novel’s past that happened routinely or habitually. This is where the habitual past tense comes into play, and the tools are would and used to. This excerpt from The Templar's Garden by Catherine Clover illustrates the usage. The narrative is set in third-person past but the viewpoint character is recalling regular journeys taken earlier in her life:
And in Time To Win (p. 62), Harry Brett uses the simple past and past progressive for the most part, but then Frank, the viewpoint character, recalls something he’d done habitually in former times:
Like the past perfect, the habitual past acts as an anchor, so that readers don’t mix up the reminiscence of a routine event with the novel’s now. To see that confusion in action, replace ‘used to enjoy’ with the simple past: ‘enjoyed’. It reads as if Frank is enjoying driving down South Denes Road right now. If you don’t want to use the habitual past, then an alternative anchor is necessary. Here I’ve added an anchoring clause and changed the tense to past perfect (he’d, or he had):
RECOMMENDATION The past tense is flexible; it’s easier to shift narrative distance (the distance between the reader and the narrator) than is the case with the present tense, though this does increase the risk of flatter writing. Dramatic scenes – fights, escapes, arguments – could end up laboured if the writing isn’t lean and rich. Still, it’s traditional and readers are used to it. No one will get tired of reading in the past as long as the line craft is strong. Do take care, however, with rendering events that have taken place in your novel’s past. Use the past perfect or the habitual past when necessary to ensure your readers know what happened when. Summing up Write in the tense you feel most comfortable with, and that you think readers of your genre will be most comfortable reading. The past and the present both have their challenges and their advantages. The most important thing is that readers know where and when they are in the story. Cited sources
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn. The Editing Podcast, S2E8: Publishing with an independent press: In conversation with Salt19/8/2019
In this episode of The Editing Podcast, Denise and Louise talk to Jen Hamilton-Emery, co-director of Salt, one of the UK's premier independent literary publishers.
Click to listen to Season 2, Episode 8
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Other resources Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Denise and Louise Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this episode of The Editing Podcast, Denise and Louise offer guidance on how to change your editor, and manage the process in a way that ensures everyone comes out smiling!
Click to listen to Season 2, Episode 7
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Listen to find out more about:
Editing bites
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Ask us a question
The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button. Denise and Louise Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License.
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this episode of The Editing Podcast, Denise and Louise talk with Daniel Heuman, founder of Intelligent Editing and developer of PerfectIt – consistency-checking and style-enforcing software for editors and writers.
Click to listen to Season 2, Episode 3
Can we ask a favour of you? Would you rate and review us on iTunes, please? It would mean a lot to us. Thank you!
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Listen to find out more about:
Find out more about PerfectIt
Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button Denise and Louise
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this episode of The Editing Podcast, Denise and Louise discuss four different kinds of writers and how identifying what kind you are can help you work out the kind of editing that’s the best fit for you.
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Listen to find out more about:
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Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button Denise and Louise
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
In this episode of The Editing Podcast, Denise and Louise discuss how to prepare your book file for editing ... whether you're doing it yourself or working with an editor.
Click to listen to Season 2, Episode 1
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Summary
Listen to find out more about:
Editing bites
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Ask us a question The easiest way to ping us a question is via Facebook Messenger: Visit the podcast's Facebook page and click on the SEND MESSAGE button Denise and Louise
Music credit ‘Vivacity’ Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, or connect via Facebook and LinkedIn.
Is your dialogue pushing your novel forward or making the reader feel like they’re eavesdropping on a mundane conversation at the bus stop? Here’s how to ensure your dialogue pops.
What good dialogue isn’t
Good dialogue is the icing on the cake of a well-structured novel. Bad dialogue will mar a well-structured narrative and bury a story that is barely hanging in there. Before we look at what makes great dialogue, let’s look at what dialogue isn’t:
WHAT DIALOGUE IS NOT
3 components of effective dialogue ‘Dialogue should be the character in action,’ says John Yorke in his must-read Into the Woods (p. 151). Yorke’s talking about the art of screenwriting but the advice is just as pertinent for novelists. I recommend you read it even if you have no intention of writing for the screen because it’s a masterclass in storytelling, whatever the medium. When we stop thinking about dialogue as words spoken – as conversations – and instead frame it in terms of characters, we create something that’s fit for a novel. What does your dialogue tell readers about who your characters are, how they’re feeling, and what their motivations are?
Unreliable dialogue What a character expresses through dialogue need not match their true voice, mood or intent. Unreliable dialogue is powerful precisely because it jars the reader by masking the truth (which the characters themselves may even have buried). Imagine this scenario: John has been kidnapped by Jane. They met in a club where she spiked his drink. He started to feel unwell and she offered him a ride to the Tube station. He never made it. He’s been held captive for several days, during which time he’s been physically abused and deprived of food. He’s frightened out of his wits, and weak to boot. The dialogue between John and Jane could go as follows: John raves and rants, telling Jane her behaviour is monstrous, that Jane’s going to pay for her actions and that he’s going straight to the police as soon as he’s escaped. Jane responds in fury, telling John he deserves it all and how there’s no way he’ll ever escape. Or the dialogue could be unreliable. John might be polite, sycophantic even, as he thanks her for the water she provided, compliments her on her appearance, or asks her about her life. Through that speech, we are shown his desperation. It’s about keeping her on side and calm in order to save himself. And Jane’s verbal response might be chipper, seductive even. Through that dialogue, we are shown her psychosis. The result is a sinister verbal exchange that allows us to explore the inner workings of the characters’ minds without it being forced down our throats via an all-to-obvious narrative that’s centred around the viewpoint character. Breaking free of viewpoint limitations Most novelists opt to hold third- or first-person narrative viewpoints. That means the story in a chapter plays out through one person’s perspective. When authors drop viewpoint, readers end up playing a game of narrative table tennis in which they bounce from one character’s head to another. We know who everyone is (voice), what everyone’s feeling (mood), and what everyone wants (intention) all of the time. Readers become disengaged because they don’t have time to immerse themselves in any one character’s experience. Good dialogue allows writers and readers to break free without head-hopping. Through dialogue, readers can intuit the voice, mood and intention of multiple characters, yet the singular narrative viewpoint remains true throughout. That keeps the reader engaged and the writing taut. Purposeful dialogue in action Here’s an excerpt from Lee Child’s Never Go Back (pp. 457–8). I chose it because I’ve also seen the movie, which allowed me to compare my experience of the screen dialogue (and the advice Yorke gives) with the novel’s, and because there are no action beats, only two speech tags and no narrative. It’s just dialogue between a teenage girl and Jack Reacher.
‘Am I in trouble?’
Reacher said, ‘No you’re not in trouble. We’re just checking a couple of things. What’s your mom’s name?’ ‘Is she in trouble?’ ‘No one’s in trouble. Not on your street, anyway. This is about the other guy.’ ‘Does he know my mom? Oh my God, is it us you’re watching? You’re waiting for him to come see my mom?’ ‘One step at a time,’ Reacher said. ‘What’s your mom’s name? And, yes, I know about the Colt Python.’ ‘My mom’s name is Candice Dayton.’ ‘In that case I would like to meet her.’ ‘Why? Is she a suspect?’ ‘No, this would be personal.’ ‘How could it be?’ ‘I’m the guy they’re looking for. They think I know your mother.’ ‘You?’ ‘Yes, me.’ ‘You don’t know my mother.’ ‘They think face to face I might recognize her, or she might recognize me.’ ‘She wouldn’t. And you wouldn’t.’ ‘It’s hard to say for sure, without actually trying it.’ ‘Trust me.’ ‘I would like to.’ ‘Mister, I can tell you quite categorically you don’t know my mom and she doesn’t know you.’ ‘Because you never saw me before? We’re talking a number of years here, maybe back before you were born.’ ‘How well are you supposed to have known her?’ ‘Well enough that we might recognize each other.’ ‘Then you didn’t know her.’ ‘What do you mean?’ ‘Why do you think I always eat in here?’ ‘Because you like it?’ ‘Because I get it for free. Because my mom works here. She’s right over there. She’s the blonde. You walked past her two times already and you didn’t bat an eye. And neither did she. You two never knew each other.’ WHAT WE LEARN
This is characters in action, expressed through speech. Child makes every line count towards the chapter denouement. If he was tempted to introduce narrative and action beats that ensured we’d get it, it doesn’t show. In fact, they would have been interruptions and slowed the pace. Instead, he trusts us to do the work because the dialogue gives us everything we need. Here’s an excerpt from The Poison Artist by Jonathan Moore (pp. 244–5). I chose this because of the contrast between Kennon and Emmeline’s speech.
“Don’t move,” Kennon said.
This time, his voice wasn’t much more than a whisper. [...] “Inspector, you’ll hit somebody,” Emmeline said. [...] “You look sick, Inspector,” Emmeline said. “I could get you something to drink. A glass of water, maybe? Something a little stronger?” Kennon fired again and Emmeline didn’t even flinch. The bullet missed her by ten feet, punching a hole in the back of the building. “Stop—” “You should be more careful what you touch,” Emmeline said. “Some things can go right through the skin.” WHAT WE LEARN
This, too, is characters in action, expressed through speech. Moore draws us deep into the transgressor’s mind – even though she’s not the viewpoint character. Her dialogue, juxtaposed with Kennon’s exhausted near-silence, generates a powerful scene that oozes with sickly tension. Here’s a third example from Harlan Coben’s Run Away (pp. 68–9):
“The murder,” Simon said. “It was gruesome.”
Ingrid wore a long thin coat. She dug her hands into her pockets. “Go on.” “Aaron was mutilated.” “How?” “Do you really need the details?” he asked. [...] “According to Hester’s source, the killer slit Aaron’s throat, though she said that’s a tame way of putting it. The knife went deep into his neck. Almost took off his head. They sliced off three fingers. They also cut off ...” “Pre- or post-mortem?” Ingrid asked in her physician tone. “The amputations. Was he still alive for them?” “I don’t know,” Simon said. “Does it matter?” WHAT WE LEARN
Again, through speech we see the characters in action. The contrasting voices and moods show us Simon and Ingrid’s different intentions. There’s no need for more than a peppering of supporting narrative. Summing up
Free dialogue enrichment tool To help you think about your characters' voices, moods and intentions, and how these will enrich your dialogue, download this tool. It's a fillable PDF with ready-made examples and space for you to record your own decisions. 
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Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
Not every reader can stomach violence in fiction, and not every writer wants to go the whole hog with it. Here are two ways to approach it: compressed reporting after the fact; and showing it all as it happens.
Compressed reporting after the fact
Reporting the outcome of violence after the fact can be a superb alternative to detailed descriptions that might upset or sicken authors and their readers. This technique is used on the screen too. In Series 5, Episode 3 of Line of Duty (BBC1), the perpetrator breaks into the home of a core character’s ex-wife. The transgressor proceeds to torture the victim. There’s a drill involved and lots of screaming. It’s gross. Well, it would be if we saw it. But we don’t. All we see is the outcome. The ex-wife lies in a hospital bed, bandaged from head to toe. We glimpse patches of skin, her flesh swollen and angry. Her face is physically untouched though trauma is etched into it. And even the slightest movement results in a whimper and a wince; despite the medication, she’s in pain. All we know so far is that something awful has happened to her but we don’t know what. The scene cuts to two police officers listening to an audio file of the torture. Now we hear the drill and the screams. The officers play a little of the audio then switch it off and express their horror. A phone conversation with the victim’s husband ensues and we discover a little more about what’s been done to the woman. They finish the call and discuss the crime between themselves. Then the audio’s back and we hear a few more snatches. Off again, and there’s more analysis. It’s a powerful rendition of extreme violence that protects viewers from the gory detail but leaves us in no doubt about the suffering that’s been endured. This method can work just as beautifully in a novel. It’s not that the violence is diminished but that we access less of it. Harlan Coben’s Run Away (Century, 2019, pp. 68–9) provides an excellent example. Aaron, a corrupt and possessive junkie, has been murdered. Coben elects not to show us the violence as it plays out. Instead, we learn what happened via a later conversation between Simon and Ingrid.
Two things stand out about this scene:
Cosies are a subgenre that bend particularly well to compressed after-the-fact reporting. Yes, people get hurt and die in grisly ways but most of the horror is left to the imagination. Here’s an example from Emily Brightwell’s The Inspector and Mrs Jeffries (C&R Crime, 2013, pp. 1–3):
Brightwell focuses on the impact of the poison on the body; unlike in the Line of Duty screen example, there’s nothing that tells us about the suffering endured. That’s the cosy way. And as with the Coben example, the implied violence is balanced by dialogue that unveils character personality. It’s not just the readers who shy away from the horror; Inspector Witherspoon does too. We also learn how he’s perceived by others in the scene – as a bumbling buffoon who can’t see the obvious. This sets the scene nicely for Mrs Jeffries’ more capable intervention later on in the novel. Showing it all as it happens Some acts of violence – such as fight scenes – work best when we’re shown everything as it plays out. Rendering a fight after the fact (as in the examples above) would destroy the dramatic tension. Still, a fight scene needs to hold the reader’s attention. That means paying attention to pacing and providing just enough stage direction to enable the reader to understand the choreography. This extract from The Poison Artist by Jonathan Moore (Orion, 2014, pp. 244–5) appealed to me because it avoids high-octane, kickass tropes. Rather, the author captures the transgressor’s mysterious sensuality in the violent narrative. Her psychotically calm speech and composed movements have an ethereal quality. In sharp contrast, the protagonist’s actions are punctuated with sentence fragments that elevate the pace and introduce tension.
Moore, like Coben, doesn’t overwork it. The scene never drags even though the pace changes depending on who we’re watching. Here’s a high-octane example from Robert Ludlum’s The Matlock Paper (Orion, 1973/2005, pp. 268–9). Ludlum never bores us, just tells us straight. The pace is quick and every word counts.
Ludlum keeps the stage direction lean and the pace consistent. But I also love how he introduces the earth and rain into the narrative, but only briefly. The weather doesn’t distract us. The mentions are just enough to ground the violence in a physical environment that can be felt and heard; the men aren’t fighting in white space. Lean is good but not too lean! Omitting the detail would render the scene inauthentic. Imagine reading this:
Lamaison saw his chance, and he took it. But Reacher was ready and took him down. Game over.
Really? So how did he manage that? Was is that easy? Jack Reacher’s good but he’s human. Readers still need to know how he won the day, how he was challenged, what obstacles he had to overcome. That way we can rally behind him. Here’s the real extract from Lee Child’s Bad Luck and Trouble (Bantam, 2007, p. 492). Child gives us the detail, shows us the choreography of the fight, but it’s focused. None of the steps are repeated so we don’t get bored.
Child uses sentence fragments to accelerate the pace, and polysyndeton to introduce a sense of rampancy. And he deepens our interest by shifting the narrative distance – we move from observers in the wings to right inside Reacher’s head. Summing up For showing-it-all violence:
For reporting-after-the-fact violence:
A final word. If your scenes of violence include weapons or specialist fighting techniques, do your research. Some of your readers will know their guns and martial arts. Placing suppressors on pistols that don’t take them or getting your martial arts moves wrong will pull readers out of your story and provide the pedants with excuses to knock stars off your Amazon reviews. Further reading
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with independent authors of commercial fiction, particularly crime, thriller and mystery writers.
She is an Advanced Professional Member of the Society for Editors and Proofreaders (SfEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and an Associate Member of the Crime Writers’ Association (CWA). |
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