If you’re struggling to decide what to call your new editing or proofreading business, here’s a 6-step framework to set you on the right path.
Deciding what to call your editing or proofreading business is part of the BRANDING process and needs careful consideration. Follow these steps to work out what’s right for you.
Step 1: Brainstorm a list of possible business names Let your imagination fly. Put your silly hat on. Then your serious one. Then your smarty-pants one. Anything goes at this point. This is all about you and what floats your boat. There’s no wrong or right – just ideas. For demonstration, let’s imagine a new proofreader called Basil Rhoueny. Basil is trying to decide on a business name and comes up with the following ideas: 1. Basil Rhoueny | Academic Proofreading Services 2. Basil Rhoueny Editorial 3. Bulletproof Editorial 4. Comma Sutra 5. Full-proof Editorial Services 6. Norfolk Editorial 7. Perfect Prose 8. Responsible Editing
Step 2: Identify target clients
The next step is for Basil to identify his target clients. If he doesn’t know who he wants to work for, he can’t create a message that compels them – via his business name, his mission statement, his elevator pitch, his web copy, or any other marketing materials. And if he doesn’t have a compelling message, why would anyone choose him over any one of the tens of thousands of colleagues who are also offer editing services? ‘I’ll edit and proofread anything for anyone’ isn’t a standout proposition. Basil needs to do better. Even if an editor is prepared to be something of a generalist, I recommend talking like a specialist when communicating with different client groups. On our websites, that means giving visitors signals so that they can navigate to specialist messaging on different pages that focus on solving group-specific problems. Some people know who they want to work for right from the get-go. Some have no clue. Some think they do, but seven years ahead find that they’ve completely shifted their client base. We’ll deal with that issue in Step 6. For now, let’s imagine that Basil thinks his editorial training, educational background and former career make him best suited to the following client groups:
Identifying these groups will help him with Steps 3 and 4.
Step 3: Identify core brand values
A brand can be loosely defined as what others think about us – external perceptions. A brand identity is the distinctive business persona we present that nudges target clients to notice the things that we want them to notice. It’s what allows us to influence those external perceptions. Brand values are the essence of our brand identity. They represent the kind of editorial pro we want to be seen as – the things we stand for, what we’re passionate about, what makes us tick, why we’re different. Our business name, photographs, colour palette, web copy and marketing materials should reflect our brand values so that the clients we’d most love to work with will most love to work with us. It’s no small thing to develop a brand identity. If you need help, I have an online course called Branding for Business Growth that can help you develop an emotion-based business brand identity. Let’s imagine that Basil has identified the following brand values that he wishes to convey at every touchpoint of his business:
Identifying these brand values will help him with Step 5.
Step 4: Serving the client
In this step, Basil revisits his list of business-name ideas and considers whether they’re appropriate for his target client groups: academic publishers, students and independent academics. 1. Basil Rhoueny | Academic Proofreading Services 2. Basil Rhoueny Editorial 3. Bulletproof Editorial 4. Comma Sutra 5. Full-proof Editorial Services 6. Norfolk Editorial 7. Perfect Prose 8. Responsible Editing He asks himself the following questions:
Names (1) , (2) and (8) best reflect exactly what he’s offering. Names (3), (5) and (6) are next in line, though they’re less specific. Name (4) alludes to sentence-level editing work, and some will think it amusing. However, Basil wonders whether some of his non-fluent English-speaking clients will get the joke and bypass him. Name (5) is a problem – there’s an existing established business called Full Proof | Professional Proofreading Solutions. Names (4) and (7) give him cause for concern regarding their searchability. It’s likely that the words ‘proofreading’ or ‘editing’ or ‘editorial’ will be searched for by potential clients. It’s far less likely that someone will search for ‘comma sutra’ or ‘perfect prose’ if they need proofreading assistance, though they are distinctive. Name (6), however, might be great for being found in the search engines by local clients. Basil decides to remove Comma Sutra, Full-proof Editorial Services, and Perfect Prose from the list of contenders. Now he turns to the branding issue.
Step 5: Serving the brand
In this step, Basil revisits his list of business-name ideas and considers whether they’re good brand practice. His remaining names are: 1. Basil Rhoueny | Academic Proofreading Services 2. Basil Rhoueny Editorial 3. Bulletproof Editorial 6. Norfolk Editorial 8. Responsible Editing He asks himself the following questions:
Basil has an unusual name. If he’d been called John Smith, he might have been easy to confuse with other editors called John Smith, at least in the West. However, either of his remaining business names would work. There is, however, a good chance that his name might be misspelled. Is this something he needs to worry about if people are searching for him by name? This could be an issue if he’s referring someone to his website by phone, or if a word-of-mouth lead is trying to find him. Here’s a test. Type ‘louise harby editor’ or ‘louis hornby proofreader’ into the search engines. Can you find me? I can find me! I’m not convinced that tricky-to-spell names are as problematic as we might think. Back to Basil. Name (3) is at odds with the sentiment of BV-Green Editor. This brand value seeks to nudge potential clients towards thinking of Basil as compassionate, respectful, broad-minded, ethical, warm … someone who can see the bigger picture. The word ‘bullet’ might bring to mind thoughts of violence, death, harm and brutality. It’s potentially a negative nudge rather than one that evokes positivity. Name (6), while potentially clickbaity for local searches, doesn’t sit so well with BV-Globalist. Basil would be happy to work with local clients, but he’s not sure he can build a sustainable business on this alone. Name (8) has a definite though subtle nod to BV-Green Editor. He elects to remove Bulletproof Editorial and Norfolk Editorial from the list of contenders.
Step 6: Think ahead but don’t get bogged down
Can any of us be absolutely sure that what we want to do now is what we will want to do in the years ahead? Choosing a business name requires us to think ahead, but also to be true to who we are and what we’re offering in the present time. In case you didn’t spot it, Basil’s name is an anagram of mine. When I set up my business in 2005, I was a dedicated proofreader who specialized in working for social-science publishers. If you’d told me back then that by 2016 I’d be specializing in line- and copyediting for indie fiction authors, I’d have been a tad surprised. But that’s exactly what happened. My original business name was Louise Harnby | Proofreader. My URL was and still is: www.louiseharnbyproofreader.com. My business name now is Louise Harnby | Proofreader & Copyeditor. It wasn’t actually a big deal to add an ampersand and the word ‘copyeditor’ into my business name and didn’t affect my findability in the search engines. Would it have if I’d changed it to Louise Harnby | Fiction Editor, or Fabulous Fiction Editing, or something else? Possibly, but Google Search is a tricky beast to master and shifts the goalposts often in a bid to thwart those who’d use black-hat SEO techniques rather than genuine attempts to be interesting and discoverable online. Basil is left with choosing between the following:
There are good arguments for the SEO-friendliness of the first two, and the flexibility of the third. My view is that any would work because they are true to his business’s brand identity in different ways.
What’s right for you?
Basil’s brand identity and your brand identity will not be the same because you and Basil are individuals, each with your own businesses, ideal clients, goals, hopes, dreams and passions. The decisions you make will therefore be different to the one Basil makes. That’s fine. Will there be a perfect solution? Unlikely. There will be choices to be made.
What’s important is that you choose a business name that you feel comfortable with: one that reflects your brand identity and nudges your ideal clients towards an awareness of the kind of editor you are and why you’ll be a great fit with them; one that alludes to what you do. Here are just a few of my favourites:
It’s likely your choice will not be clear cut. Try not to get bogged down by that. Business names alone will not make you visible or discoverable. The compromises you make can be offset by other business-promotion activities that strengthen your online presence. Happy naming!
Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP), a member of ACES, a Partner Member of The Alliance of Independent Authors (ALLi), and co-hosts The Editing Podcast. Visit her business website at Louise Harnby | Fiction Editor & Proofreader, say hello on Twitter at @LouiseHarnby, connect via Facebook and LinkedIn, and check out her books and courses.
3 Comments
Grainne Treanor
5/12/2018 10:29:40 am
Thanks for that, Louise! I sometimes regret giving my business the name I gave it, though I had good reasons at the time. And yet people don't pay too much attention to the name. They often come via directories or word of mouth recommendations. Sometimes they don't even realise the business has that name until after they've come to me. I worried at the time that people would have trouble googling my name if I were to use it. Apart from the Irish first name, the spelling of my surname is rarely found beyond a small geographical area (and I don't even live in it!)
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Louise Harnby
7/2/2019 08:55:55 pm
A good reminder that there are many ways to get noticed beyond your biz name! Cheers, Grainne!
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4/1/2021 11:00:37 pm
This is a great breakdown! I feel very fortunate that my last name is unusual enough that I could make it my business name and be direct about who I am and what I do through Rookwood Editing.
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