Louise Harnby | Crime Fiction and Thriller Editor
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The Editing Blog: for Editors, Proofreaders and Writers

FOR EDITORS, PROOFREADERS AND WRITERS

Speaking at editing conferences: How to do it and love it (or not hate it)

16/10/2018

10 Comments

 
Does standing up in front of a room full of editors and speaking to them terrify you? I know that feeling. Still, I learned how to love it just enough to enable me to do it. In this article I explain how.
How to love speaking at editing conferences

Let’s talk about nerves

I haven’t conquered my nerves about speaking at editing conferences, but that’s okay. Nerves are normal, even for presentations experts like my friend Simon Raybould.

More on him later, but for now it’s enough to say that feeling nervous is not the same as suffering from a level of anxiety that renders you unable to step out of your comfort zone and try something that could push your editing business forward.

Pushing your business forward

Speaking at editing conferences will push your business forward. You’ll get yourself seen and heard. People will understand more about who you are, what you specialize in, and what you stand for (your brand).

That will lead to opportunities: work referrals, awareness about courses or books that you offer, discounts on the conference registration price (even payment for some gigs), and invitations to speak at other conferences taking place in cities that require a little more effort to get to.

Take me. I live in Norfolk (the UK one). in 2018 I was invited to speak at the Society for Editors and Proofreader’s mini-conference in Toronto. It was a massive honour to be invited. I got to talk about my two editorial passions – fiction and marketing!

In 2016, I’d probably have shied away from doing this, despite the opportunity to hang out with my favourite Canadians (and a few of my favourite Americans). The words ‘I’m busy’ would have flown from my mouth just in time to curb the nausea.

In 2017, I might have agreed to do it as long as I was sharing the spotlight with a pal, though the thought would still have made me queasy.

But by 2018 and, to my surprise, I was more than happy to fly solo.

​One way to learn not to hate it

Terror had turned to tolerance because I changed one thing: I dumped the script.

This is where I get to talk about Simon again, because he’s the person responsible for making me love speaking at editing conferences.

In May 2018, he wrote a blog post for me called 6 tips to help you speak in public with confidence. Tip 4 asks us not to use a script.

I was gobsmacked. There was no way in hell I’d dare stand up in front of a group of my peers without having every word of my presentation memorized!

We had a long chat about it over Skype, and by the end of that conversation he’d convinced me it was worth testing.

And so when the CIEP conference director asked me to do a two-hour session, on my own, at the annual conference in Lancaster, I promised her I would. And I promised myself I’d do it without a script.

3 snags with scripts

Scripts are inherently problematic.

Snag 1:  They take time to learn, especially if you’re going to be talking for an hour. Unless you have a brilliant memory. Which I don’t.

Snag 2: They’re hard to remember. If they were easy to remember, more of us would be on the stage. Which I’m not.

Snag 3: They’re difficult to deliver well. If they were easy to deliver well, more of us would have Oscars and BAFTAs. Which I don’t.

No wonder so many of us cringe at the thought of speaking at editing conferences.

Even if we manage to learn the damn script, what are the chances that we’ll remember it, given how nervous we are? And if we’re uptight about remembering, what are the chances that we’re going to deliver our script in a way that’s engaging and informative?

This is the kind of stuff that’s always been in my head when I think about presenting. All of which can be summed up as follows: at what point will I fail?

Going scriptless

You can’t fluff a script that doesn’t exist. That in itself gets rid of snags 1 and 2. All you can do is talk about the thing you’ve agreed to talk about.

We’re not in the pub or having lunch with our mates, so we still need a structure.

I am not a perfect presenter, not by any stretch. But I have embraced an approach that means I will present, and I will enjoy it.

This is how I do it:
​
  • Create a list of every learning point my audience needs to know by the time they walk out of the lecture room.
  • Create a slide with an image that illustrates that learning point – that’s my trigger to explain it.
  • Glance at the slide for the trigger, then face my audience and talk about that learning point.
  • Click to the next slide. Glance at it, then face my audience and talk.
  • Repeat until I’m done.

Because you’re talking rather than delivering a script, you’ll sound more natural. And because you can’t forget any of the key learning points, you’ll feel more relaxed. That’s snag 3 dealt with.
​
There are caveats, of course. You must know your stuff. And you should rehearse. Each rehearsal will be different because you don’t have a script, but you will prove to yourself that you can talk through every one of the key learning points.

Being imperfect – audience expectations

Will you stumble if you’re scriptless? Maybe. Probably. I stumbled several times in Lancaster. But I loved every minute of that workshop. I felt relaxed, and as I talked I was in the moment, not tuned into the next thing I needed to remember.

And the delegates gave me some amazing feedback. That they enjoyed it is the most important thing of all. I’m sold on scriptlessness!

Plus, having a script doesn’t mean you won’t stumble. You’re human, after all. The difference is that when you’re scriptless, you get to stumble just because you stumbled, not because you forgot anything important or because you were distracted by the pressure of having to remember what’s up next.

Here’s something Simon told me during our Skype chat:

Your audience will forgive you if you trip up over a word.

Your audience will forgive you if you stammer.

Your audience will forgive you if you fluff a line and have to restart the sentence and explain something in a different way.

Your audience will forgive you for just being an editor rather than a TED Talk speaker.

What your audience will not forgive is your failing to deliver the key learning points that you promised you would ... for wasting their time.

At the larger editing conferences, delegates have to choose which sessions to attend. So I know that when someone chooses to come to mine, they’re probably missing at least two workshops they’d have learned something valuable from. That I don’t teach them what I promised is unacceptable.

​And 
that is the only way I can fail.

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
​

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

10 Comments

6 tips to help you speak in public with confidence, with Simon Raybould

14/5/2018

1 Comment

 
​If speaking in public gives you the heebie-jeebies, professional presenter Simon Raybould has some advice that will improve your performance and calm your nerves.
 
Over to Simon …
Picture

A good presentation will change someone’s mind

You edit words for a living, right? It’s a cool job, I admit, and not one I could conceivably aspire to.
 
As someone once put it, 'Simon, being your proofreader must be like being Seán McGowan’s dentist.’

​And yes, it’s true. She once sent me an email with the words ‘… first paragraph alone! Are you doing it on purpose? Are you trying to annoy me?’

But I think I have an even more cool option for you. Instead of editing words, why not edit minds? I’m not talking about some sci-fi concept – it’s what I do for a living.

A good presentation will change someone’s mind ... and with it, their world. A good presentation is a form of telepathy – sending ideas from your mind to someone else’s.

The upsides are awesome, but the downsides are pretty serious too:

  • sleepless nights
  • cold sweats
  • fear of looking people in the eye
  • more sleepless nights
  • a fervent wish for the ground to open up and swallow you whole
  • a haunted feeling and a sense of paranoia

But all is not lost – there are cures … or at least things that will help.

Here are a few quick-to-master ideas and tools that will help you to present at conferences (or anywhere else) with confidence.

Some are easy, some are harder, but all of them work. 

1. The least popular tool – just doing it

Let’s start with the least popular option.

When I ask people why they want to be confident, I often receive answers such as ‘If I were confident I’d be able to XYZ.’

And that’s great – they have a specific thing in mind.

What’s not so great is that they seem to think that confidence alone will mean they don’t have to invest time in doing XYZ.

I’m going to be blunt … you can’t shortcut your way to confidence. Don’t try to get confident before you do something. You can only get confident by doing that thing.

Think about how you learned to ride a bike.  Did you look at it, thinking, Cool! What an awesome bike. As soon as I’m a confident cyclist I’ll hop right on and go for rides in the hills? Nope. What you did was sit on it, fall off, get back on, fall off, get back on … and so on.

Presenting is like that.

Of course, with bikes you have stabilizers (and parents) holding you up. Stick with the analogy for a moment and figure out how you can make presentations in safer ways and places – stabilizers, as it were.
 
How about making presentations under the following conditions:

  • When it doesn’t matter much if you screw it up
  • Where the audience members are your friends
  • When you have only three slides (one of which is your title and one of which is black!)?

I’m sure you get the idea.

To mix my movement metaphors … don’t run before you can walk. 

2. Know what success looks like

We all know what could go wrong, right? People might laugh at us; we could fall off the stage; cold sweat might drip down our backs or melt our mascara.
 
And that’s the thing… we know what the bad things look like. But what about success? Not fainting on stage doesn’t count. Things like this count:

  • Explaining the new policy on (A) well enough that 60% of the audience act on it within (B) days.
  • Making what you do sound so cool that two members of the audience ask you to work with them.
  • Getting people so excited about a new website/resource that 10 people in your audience hit the site within a week.

The trick lies in knowing what success looks like.
 
Define it.
 
After all, if all you can identify is failure, that’s what you’ll concentrate on. But if you can define success, you stand a chance of concentrating on that instead.
 
(Defining success also helps you to design your conference presentation more effectively. If you don’t know what you want to achieve, you’re more likely to omit core material.)

3. Sentence zero ... the breathing tool

When we’re scared, we breathe from the top of our lungs. Air comes out in a rush, making our voices sound thinner, breathier and – frankly – less authoritative.
 
Hold that thought in your head for a moment and think about this: Lots of people tell me that once they get going in a presentation, things get better. So the important thing is to start well, right?  Right.
 
If you can control your breathing at the start, things are going to go better. Sentence zero is a handy tool for doing just that.
 
Get the very first sentence of your presentation straight in your head. Be specific. For now, let’s pretend that Sentence One is ‘Hello, my name is Simon.’

Now think of a sentence that could go before it, finishing with the word ‘and’.
 
For now, let’s pretend it’s 'Goodness, what a hideous lime green that back wall is, and …' We’ll call this Sentence Zero.

Now, as you start your presentation, say Sentence Zero+Sentence One in one breath, but only use your voice for Sentence One.
 
What that means is that your audience only hears Sentence One but you’ve already used the high-pressure, anxiety-sounding breath from the top of your lungs on the silent Sentence Zero.

  • Pro tip 1: Make sure Sentence Zero is clean and positive (just in case you do inadvertently say it out loud).
  • Pro tip 2: Make absolutely sure you don’t breathe in between Sentence Zero and Sentence One; that negates the effectiveness. 

4. Ditch the script

Writing is difficult. That’s why authors need you, right? So what on earth makes you think you can write a script for your presentation?
 
If it was that easy, we’d all be writing massively successful West End and Broadway plays. Don’t try.
 
Instead, define your structure.

  • Start with the main point (think about success – what are you trying to achieve with your presentation?)
  • Then move iteratively deeper into the finer detail.
  • You’ve now got the structure. Stop.
  • Jot down keywords.
 
Then, when you stand up to present, use the keywords as markers around which you improvise.
 
Trust me, you’ll sound more natural and be much, much more interesting.
 
Plus, you won’t spend time worrying about the massive confidence-drainer that is 'Did I get the wording absolutely right according to the script?'
 
As an aside, the answer is no.  No one does unless they’re RSC-grade actors.
 
What you’ll lose in the occasional fumble you’ll more than gain in sounding more relaxed and natural.
 
Plus, you won’t commit the ultimate presenter’s sin of using Latin words. It’s an over-simplification but we’re more likely write using the Latin-orientated words (‘commence’ rather than ‘start’) and speak using the Saxon versions (‘guts’ rather than ‘intestines’).
 
Ditching the script means you don’t speak like a textbook.

5. Wasp-swatting: The power of the list

A while ago, my team and I sat down for a meeting. Pizza and wine might have been involved. One of the things we asked each other was what made us nervous.
 
It turned out that about one-third of our conference nerves came not from the presentation but from the logistics that went with it.

  • When am I on?
  • Where’s the venue?
  • Do I have the right version of Keynote or PowerPoint?
  • Have I printed off the right slides?
 
Logisitical/trivial problems are like wasps. One seems manageable. A swarm’s a different matter. Each issue might be negligible on its own, but all of them together have a noticeable impact.

Similarly, each on its own is easily dealt with, but taken together the problem loses its perspective.

The solution is simple: a list.

At least two weeks in advance of the conference, create a simple checklist – one line for every issue. For example, I don’t have a 'cables' tick box on my list; I have entry for the power cable, another for the VGA adaptor, and another for the HDMI adaptor, and so on.

Before you go live, check the list. That way, when it’s time to perform, you can do so confident that you’ve not forgotten anything. It also frees up the parts of your brain you’d otherwise have wasted on trying to remember things.

6. Practice and rehearsal

This is so fundamental it probably shouldn't come last. It also needs the fewest words.

You will perform better if you go over your presentation and practise improvising using your keywords.

Wrapping up

There’s a lot more you can do to conquer your nerves – ideas range from breathing techniques to standing in certain positions – but these are good starting points. So go change the world and edit people’s heads!

Want to know more?

Simon's a presentations expert and productivity guru. If you want to get in touch beforehand, here's what you need:
  • Presentation Genius | @presentations​

1 Comment

Overcoming marketing paralysis: How to turn overwhelm into action

16/4/2018

13 Comments

 
​If you’re an editor or proofreader who finds marketing your business overwhelming, here are 6 ideas to help you rethink your mindset and pull you out of the mire.
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Problematic perceptions and inspiration

Past discussions with colleagues on social media made me realize two things:

  • Some editors are perceived as busier marketers than is actually the case.
  • The struggling marketers aren’t always inspired by the busy bees. A sense of overwhelm and disillusionment takes over.

It made me sad to think that some of my colleagues could be negatively affected by those of us who find marketing easier or who enjoy it more.

If you're one of those who's struggling, this article is for you. It looks at the perceptions that might be triggering your discomfort and offers you new ways of thinking about each problem so that you can move forward.

If you want a reminder to pin on your wall, download the infographic at the bottom of the post. Or download the free PDF booklet to your preferred device.

​Perception 1: It shouldn’t be done unless you can do it perfectly

Striving for perfectionism can end up suffocating some editors. Not being able to do marketing perfectly and completely stops them from starting it. And so nothing gets done.

Here are five examples that reflect the truth of the matter:

  • It's ideal to have a consistent and regular promotion strategy, but it's better to market a business sporadically than not at all.
  • It's ideal to have a complete LinkedIn profile, but it's better to have a partial LinkedIn profile than none at all.
  • It's ideal to have testimonials on each page of your website, but it's better to have a website with no testimonials than no website at all.
  • It's ideal to have a strong headshot on your website and social media profiles, but it's better to have a cropped holiday snap that shows off your smile than no photo at all.
  • For would-be bloggers, it's ideal to have a blog banner that identifies the space for what it is, but it's better to have a blog without a banner than no blog at all.

I've been blogging since 2011 but it took me seven years to get around to uploading an identifying banner. I’m confident that my audience will forgive me. Those who won’t are likely not my audience.

If you’re someone who finds themselves falling into this trap, give yourself a break, please. Everyone else will. Social media profiles can be tweaked, banners can be uploaded, testimonials can be added, and headshots can be updated.

In fact, everything about your marketing strategy can be amended, deleted or completely rethought whenever you wish.

Ask yourself this: When you edit for a client, do you guarantee perfection? Do you think it’s even possible? I don’t. One reason is that much of what I do depends on brief, style, preference or voice. Editing work isn’t an exact science.

I have some good news for you – nor is effective marketing. 
Overcoming marketing overwhelm: Tip 1
​You don’t have to do it perfectly. You just have to do it.

​​Perception 2: Everyone else is doing way more than you

It might look like everyone is doing more than you, but the reality is probably different. A colleague once told me: ‘I know how hard you work on marketing. I can tell by how many posts you write and share on LinkedIn each day.’
​
I do share multiple blog articles throughout the day on social media, seven days a week, 365 days a year. A few of them feature new content. The others are reshares of older content that I hope my community will be interested in if they missed them the first time around.

And people might well have missed them given how busy social feeds with ever-changing algorithms are. That’s why many editors reshare their older content.

Those of us who’ve been blogging for years have a lot of content banked, which means we have plenty to share. If you’re starting out on your blogging journey, you’ll have a smaller bank.

And that’s absolutely fine! It’s not a numbers game; it’s a content-delivery game. If you have older blog posts, reshare them. If you don’t, wait until you do and then reshare.

And if you'd rather write an article every two weeks, or once a month, that's your choice too. 

It matters not that I’m sharing X articles and you’re sharing Y. What matters is that we’re delivering articles that will solve our colleagues’ and clients’ problems, and making our businesses more visible.

Don’t waste precious time worrying about how many I share. Those are mine and for me to worry about. ​You need to think only about how to promote your content because that's what will drive traffic to your website.
Overcoming marketing overwhelm: Tip 2
Focus on delivery not numerical comparisons.
​All that’s relevant is what you do for your business.

​​Perception 3: Some editors don’t do any marketing but have loads of work anyway

Marketing has many faces.

Remember my multiple blog-post shares? Those are part of a strategy to make me discoverable online and appealing to self-publishing authors of fiction.

What I do with my blog is a very visible form of marketing because the international editorial community is active on social media, and I use social media as one delivery tool for my blog content.

But what if an editor has a different target client base? Imagine Dan. He’s a copyeditor who specializes in social science books. His primary client base is publishers.

Last week he did the following:
​
  • Sent emails of introduction to four presses for whom he’s never worked.
  • Sent hello-how-are-you emails to five presses whom he’s worked for in the past but whose radars he’s slipped off.
  • Updated his Chartered Institute of Editing directory entry with a new testimonial, a reworked pitch, and several book jackets.

None of this marketing activity has been tweeted, liked, shared or commented on. No one knows what Dan was up to last week. However, it’s excellent, targeted promotion, and worth every minute he spent on it.

What one editor does to put themselves in front of potential clients will not necessarily mirror what another is doing. An editor whose schedule is full but who doesn’t appear to be busy with marketing is likely promoting their services in less visible but just as powerful ways.

None of us is handed work. We have to find it, or enable it to find us.

Perhaps the marketing work you need to do is not about blogging, vlogging, tweeting or chatting. Maybe it’s about making a telephone call, attending a networking group, writing an email, sending a letter, or advertising in appropriate spaces.
Overcoming marketing overwhelm: Tip 3
Follow your own path. Marketing doesn’t have to be shiny and out there.
Good marketing focuses on your business and clients not your colleagues’.

​​Perception 4: Unlike everyone else, you don’t have anything to show off about

Think you don't have anything to show off about? I bet you do!

Think about all the things you've ever done as an editorial professional. Perhaps they include some of the following:
  • completed a test for a packager
  • set out 10 letters to prospective clients
  • filled out your LinkedIn profile
  • uploaded a picture to your website
  • booked a course to develop your skills
  • secured a testimonial
  • bought a domain name
  • upgraded your membership of a professional editorial society
  • won a new client
  • negotiated a price increase with a publisher
  • used your skill to spot umpteen mistakes in the reference list that you were copyediting
  • presented a webinar or conference session
  • nailed your understanding of a style guide's recommendations
  • helped a writer work out what kind of editing they needed
  • helped  colleague with a problem

All of those things are achievements. And anything that takes our businesses forward is worth celebrating. I’m good at holding a list of my wins in my head but you might prefer to keep a physical record of your achievements.

You don’t need anything fancy – a spreadsheet, a notebook or a space on your wall for Post-it notes.

​Then, when the overwhelm hits, look at that spreadsheet, notebook or wall, and remind yourself of all that you’ve achieved. That focuses attention on what’s been done rather than what’s left to do.
Overcoming marketing overwhelm: Tip 4
Record what you’ve achieved as well as what’s left to do.
Busy people's wins deserve to be celebrated.

​​Perception 5: Editor X is producing a seemingly impossible amount of regular new content

It's unlikely that your colleague is producing as much new marketing content as you think.
I suspect repurposing is what's going on. Bear in mind the following:

  • Old content can be updated
  • Guest content can be offered in a new format
  • Existing content can be republished on other platforms and in different formats

I've done the following with some of my older blog posts over the years:​

  1. Republished on LinkedIn's native blogging platform using copy and paste
  2. Republished on Facebook's native blogging platform using copy and paste
  3. Edited drastically and created an X (Twitter) thread
  4. Reformatted as a booklet
  5. Reformatted as a video
  6. Reformatted as a slideshow
  7. Repurposed as a podcast episode
  8. Used the content to build some of the key themes discussed in an online roundtable discussion
  9. Used the content in a conference presentation
  10. Used the content in a live video in a closed Facebook group
  11. Reworked the content for a book or course

There are multiple ways to repurpose content for promotional means but you get the picture. 

Repurposing is quicker than creating from scratch and therefore great for the time-poor editor. But it also respects the fact that people like to access help in different ways and at different times.

Even if an editor appears to produce a lot of visible content, it’s more likely that they’re taking shortcuts to make life easier. And so can you!
Overcoming marketing overwhelm: Tip 5
The busiest marketing editors are not magicians; they’re just good at recycling.
You can repurpose your content too.

​​Perception 6: There’s just way too much to do at once

You’ve made a list of all the things you’ve seen others doing and it’s huge. Overwhelming, in fact. Ugh. There’s so much:

  • Social media engagement
  • Blogging
  • Podcasting
  • Learning how to do video
  • Advertising in directories
  • Building a list of publishers, packagers and project management agencies and contacting them all
  • Creating or refining their website
  • Developing a newsletter mailing list
  • Attending online and offline networking meetings
  • And a bajillion other things

The way you see it, you don’t have nearly enough time in your life to get all of it sorted. It would take months and months and months to do all that!

Yep, it would. It might even take a couple of years to get up to full speed. And you know what? That’s fine! It’s supposed to be like that because you're a professional editor not a professional marketer.

So, if you feel overwhelmed by all that needs to be done, take a breath and think in ones.

Even the most visible and active of marketing editors started out with just one blog post, just one tweet, just one small list of publishers, just one directory entry, just one page on a website, just one online group they lurked in.

Everyone has to start somewhere. None of us creates a marketing strategy and nails it a month later.

And marketing gets easier over time because there comes a point where it starts to work for you instead of being a burden. Take me, for example ...

  • I use scheduling tools to quickly access old content and share it.
  • I have old blog content that I can repurpose.
  • My website’s up and running so I’m tweaking rather than building.
  • I’ve already created my directory entries so I only need to renew and tweak once in a while.

Some years back, I was still in the process of developing that stuff. I didn’t do it all at once. I did a bit, then a bit more, then a bit more. Over time, the foundational work was completed, leaving me space to focus on the marketing activities that work best for me now.

Look at your marketing list. Instead of seeing it as an ocean in which to drown, break it down into cups from which you can sip.

Create a doable schedule. Choose a couple of things and an acceptable time frame in which to do them. Then choose a couple more and do those ... small steps that respect and reflect your client base, your personality, and the demands of your work and personal life.
Overcoming marketing overwhelm: Tip 6
Think in ones. Schedule step by step so that your goals are achievable in the long term and suit your business, not mine or anyone else’s.

​​Beating the overwhelm: A downloadable checklist

There’s more than one way to do marketing. Your way might look different to mine. It might be less visible. It might involve targeting different clients. It might require a different pace. That's all fine.

Download the infographic below and pin it on your wall. It'll remind you that marketing is not about catching up with colleagues. It's a journey, a building process. It does require your time, but you get to choose the methods and the schedule.
Overcoming overwhelm. A manageable marketing mindset
CLICK TO DOWNLOAD

Get the booklet

If you'd like a copy of this advice that you can read offline, download the booklet.
How to Get a Move-on With Marketing
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About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

13 Comments

Tackling editorial learning anxiety (or embracing change rather than resisting it)

14/12/2015

2 Comments

 
In this article, I consider how resistance to change can stop us from learning new skills or testing new methods to make our editorial businesses more successful.
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This article was updated in March 2026.

​‘I’m not trying that!’

Editors, like any other professionals, can fall into the trap of resisting change – for example, not trying out a new marketing strategy; claiming they have no need for business tools such as macros; or refusing to take on work that requires using a new platform, software package, or format.

All of us have either said, or heard one of our colleagues say, ‘I don’t work in that way,’ ‘That’s a bad idea,’ ‘I don’t like the idea of that,’ ‘That’s not the way I do things,’ or ‘I just couldn’t bring myself to do that’ at some point in our careers.

We work in a highly competitive, crowded, and international marketplace. We’re business owners, not hobbyists. That means our businesses have to earn us a living. Our market isn’t static – it’s always shifting:
​
  • New software and digital tools are developed
  • New platforms on which we can make ourselves visible emerge and expand in terms of their importance
  • Our clients ask us to work in ways that colleagues in the editorial field 40 years ago likely never anticipated
  • The types of clients for whom we are discoverable, and the ways in which they find us, are more varied than I expected when I set up my business in 2006.

All of that means that resisting change and failing to learn the new skills or to try new methods (whether technical, promotional, or practical) simply doesn’t make sense for today’s editorial business owner.

​If we refuse to change, we refuse to compete – and that’s a path to business failure.

​Why do we resist change?

According to psychologist Edgar H. Schein, Sloan Fellows Professor of Management Emeritus at MIT’s Sloan School of Management, it can be a result of ‘learning anxiety’ (Diane Coutu, ‘The Anxiety of Learning,’ Harvard Business Review, March 2002). Says Schein:
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​Learning anxiety comes from being afraid to try something new for fear that it will be too difficult, that we will look stupid in the attempt, or that we will have to part from old habits that have worked for us in the past. Learning something new can cast us as the deviant in the groups we belong to. It can threaten our self-esteem and, in extreme cases, even our identity.
​Back in 2002, Schein discussed the issue in relation to the challenges of organizational change and transformation, corporate culture, and leadership. But that quotation can apply just as well to the editorial solopreneur in 2018.

We may be anxious about making a change for fear of not doing it well; equally, we might have heard or read negative opinions from our colleagues about using a particular technical tool, testing a new marketing effort, or changing to a new way of working – and that makes us wary of being seen publicly to be trying such things, lest they draw negative attention.

So how might we go about tackling learning anxiety so that we can embrace change rather than resisting it? There are several options:

  • Plan the change so that it’s considered and systematic
  • Redefine ‘failure’ as ‘lessons learned’
  • Do a cost–benefit analysis

​Plan the change so that it’s considered and systematic

If you think there are changes that should be made, or new skills learned, approach them as you would a business plan. By breaking the changes down into components, they will seem more manageable and less anxiety-inducing.
  • Write down the proposed changes (e.g., learning how to use macros; working with a new editorial tool; working in a new format, such as PDF using digital markup; studying a new editorial skill such as proofreading or localization; testing a new marketing technique or pricing model; making yourself visible to a new type of client group such as self-publishers, students, or publishers).
  • Make a list of the objectives (e.g., increased productivity, new work stream, more diverse skill base to offer potential clients, enhanced client engagement).
  • Make a note of how difficult you think the task(s) will be to learn and implement.
  • Make a note of how making the process of bringing in these changes makes you feel (e.g., reluctant, anxious).
  • Record the financial outlay required to make the changes to your business.
  • Consider the time frame in which you think you could make the changes. If there are several, you can stagger them so as not to overload yourself in terms of action and pressure.
  • Ask yourself whether you will need assistance to make the changes (e.g., a trainer or mentor) or whether you can implement them on your own.

​Redefine ‘failure’ as ‘lessons learned’

We must accept that change always brings risk. However well we plan change, however well it appears to meet our business objectives, the outcomes aren’t always what we hoped for or expected.

The key here is to redefine those results in a positive light whereby ‘failure’ becomes ‘lessons learned.’
​
  • What if that cold-calling session to local businesses doesn’t bring in any immediate new clients?
  • What if that training course in a particular software program won’t pay for itself because no clients will ask you for that skill?
  • What if some people in your social media network think that the directory you’ve chosen to advertise in is disreputable and encourages a race to the bottom, rates-wise?

All those outcomes could occur; but it’s also possible – particularly if you’ve made thoughtful, informed decisions about what changes to test – that the following will happen:

  • You might acquire a new lead
  • You might take on a piece of work using your software skills
  • You might generate interest from your online colleagues about your marketing efforts.

And even if you do end up in the worst-case scenario, who’s to say that the changes you’ve made won’t reap rewards further down the line? Who’s to say that those colleagues who were disparaging about your efforts are correct in their assumptions?

Being prepared to try new things is how we learn. When the outcomes are not as expected, that’s not failure; that’s information on which we can make future decisions about what not to do, what needs tweaking, and what needs retrying.

Not being prepared to learn and change in a competitive market is more likely to lead to failure that trying something new. If you don’t try, you don’t know.

There’s nothing wrong with trying something new, only to find that it didn’t work. Any normal human being trying to be creative when running their business is not going to get it right every time.

And if things don’t go to plan, you’ll be in great company. Here’s Woody Allen: ‘If you’re not failing every now and again, it’s a sign you’re not doing anything very innovative.’ And here’s Thomas Edison: ‘I have not failed. I’ve just found 10,000 ways that won’t work.’

​Do a cost–benefit analysis

If you’re nervous about making a particular change, do a cost–benefit analysis by considering the following questions:

  • What will I gain from the change?
  • What will I lose if I change the way I do things?
  • What will stay the same, even though I’ve changed things?
  • How will the changes make me feel once I’ve completed them?

​Working through these questions can highlight benefits and challenges, and help you to think through ways to maximize the former and minimize the stress of the latter.

​Case study

In 2025, I decided I wanted to provide more transparency for potential clients about my pricing and availability. I was a little nervous about publishing this information, so I tackled the questions above, and the answers helped me to map out a solution that I could test.

What are the potential gains from the change?
  • Clients who'd previously passed me over because they wanted an immediate sense of what the cost might be could feel more inclined to contact me.
  • In particular, I might be a more attractive prospect for indie crime, mystery and thriller authors (my target client group) scouting for editorial assistance but who have a fixed budget in mind.
  • I’ve always provided detailed value-on quotations in the past but these take time to produce, and if the price isn’t even in the client’s ballpark, or our schedules aren't a good fit, I’ve invested a lot of time for no return. Publishing my prices and availability will filter out enquiries that are never going to convert into work.
 
What will I potentially lose if I publish my prices and availability?
  • I won't have an opportunity to take a more personal touch to quoting that might change someone's mind if they think I'm too expensive.
  • Published prices are all about the money, not about the value.

What will stay the same, even though I’ve made this change?
  • My website is still focused on providing comprehensive advice about the value I bring to the table. The client comes through that medium and so will see this information.
  • My current client list is not affected.
  • I’m still offering the same services.
  • I can still refuse the work after I’ve seen a sample if I don’t think I’m a good fit for the client – the prices are preliminary with no obligation on either side.

How will the changes make me feel once I’ve completed them?
  • I hope I’ll be glad that I’ve tried something new.
  • I’ll be excited to see what the results are.
  • It will give me even more confidence to embrace future ideas for change that I might have rejected in the past.
  • I’m in control of my website, so I’ll still feel secure in the knowledge that I can withdraw the transparent pricing instantly if I change my mind.​

The solution

Working through this cost–benefit approach gave me confidence because I felt like I'd thought it through in a way that helped me plan. I created a new web page that takes potential clients on a 5-step journey, I ask them to:

Step 1: Check that I edit their genre
Step 2: Consider what kind of editing support they need
​Step 3: Review my rates
Step 4: Check my availability
Step 5: Use the form to tell me about their project and get in touch

I've added links to resources that show my value, and to my service descriptions so that there are no misunderstandings about what's on offer.

Access the page requires the potential client to provide me with their email address and select from a list of options about how they've found me.

The results

I’m really pleased that I explored this approach and found the courage to try something that I'd previously resisted. My fears turned out to be unfounded. Instead:

  • While I've seen a drop-off in enquiries, the conversion rate has remained the same. The good-fit clients are finding me and hiring me.
  • I'm now being contacted only by people who can afford to pay my prices and who are prepared to wait for a place in my schedule.
  • I'm protecting my time, which has a cost to it. Going down this route means I have more hours for editing, business promotion and personal stuff.
  • I'm getting some useful data about how people are finding me, particularly the degree to which they're using channels that weren't available a few years ago (eg ChatGPT and other AI answer engines). 
  • ​Even more importantly, perhaps, carrying out this exercise forced me to think more broadly about how client trust relates to pricing transparency.
  • ​I've reminded myself that it's the quality of leads, not the quantity, that's relevant to my business's sustainability. I don't need to have an offer that's compelling to everyone, just to those who can afford me, are writing about the things I love editing, and who want the work done when I'm available to do it.

Taking professional responsibility

Resistance to change is a normal human emotion. However, we are business owners. We work for ourselves. There’s no one in the HR department to walk us through the changes we might need to make even though we feel nervous about them.

Change is inevitable. The fact that it can be anxiety-inducing needs to be acknowledged. The key is to ensure that anxiety doesn’t get in the way of action.

​The decisions I made about pricing transparency will not be something that all my colleagues will agree with or want to implement. That’s fine – they have their businesses to run and I have mine. They make the decisions that are best for them while I make the decisions that are best for me.

Still feel reluctant to make a change, or learn something new?

  • Break it down into smaller components so that it seems more manageable.
  • View it as an opportunity for discovery rather than failure.
  • And analyse it in terms of what you stand to gain and what you stand to lose.

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

2 Comments

Starting a proofreading or editing business – choosing action over inertia

19/11/2014

3 Comments

 
When starting an editing or proofreading business, it’s important to ask questions and seek advice about the big picture. The key is to not get stuck in a position where we’re incapable of moving forward without seeking validation about the detail.
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What’s in this article?

The thought of taking on all the responsibilities that come with owning and running a proofreading or editing business can be daunting to the new entrant to the field, and to someone who’s technically experienced but who lacks confidence. One of two problems can arise:

  1. The business planning is inadequate. This results in the editor feeling capable of actually editing but having no one to edit for.
  2. The editor gets so bogged down in the planning phase that they can’t move from thinking to doing.

This article focuses on the second problem. If you’re a new editorial business owner and need advice on editorial business planning, a list of valuable starting-out resources is provided at the end of the article.

Why working for yourself is different

Many people come to editorial freelancing after years of successfully working for other businesses.

When we are employees, someone else takes care of actually owning and running the business in which we work. I was like that – I was one cog in a large engine. My cog was an important part of the business’s machinery but I only had to worry about me and the bits of my cog that touched the cogs nearby. Someone else owned the engine and worried about how it worked as a whole.

Then I set up my own business and I was in charge. I had to make the whole engine run smoothly. Taking charge of the whole thing meant acknowledging 4 truths about owing my own business.

4 truths about editorial business ownership

  • Truth 1: The starting point for any new entrant to the field of freelance proofreading or editing is this – you’re setting up a business, so you need to think and act like a professional business owner.
  • Truth 2: It’s your business – not my business, not your friend’s business, but your business. The services you offer, the clients you target, the fees you charge (or accept), and the way you communicate the solutions you offer to a client will all be personal to you. For example, no one else can decide for you what you need to charge to make your business viable.
  • Truth 3: Being a technician is not the same as being a business owner. Having the technical skill to proofread or edit is not the same thing as running a proofreading or editing business. Having the technical skill to proofread or edit is just one part of running an editing business – albeit a crucial one.
  • Truth 4: There’s no rule book that can offer you a blueprint to developing your editorial business. Established editorial pros can give advice on concepts to think about and tools to utilize, but after you’ve digested all of the rich guidance, you have to take action.

Business owners take ownership of their businesses …

It’s important to ask questions and seek advice about the big picture. The key is to not get stuck in a position where we’re incapable of moving forward without seeking validation about the detail.

If I ask 50 colleagues how many pages a website should have I will end up with 50 personal answers. Some of the information I glean from 50 people will overlap but some of it won’t. There won’t be consensus.

An inability to make your own decisions, based on your business model and your client's needs, can paralyse you. Paralysis means you’re not in a state of mind where you’re making the final decisions about your business, but hoping instead that someone else will do it for you.

That’s potentially disastrous because other people’s decisions are based on their business models, their brand identities, and their clients’ needs.

You’re the best person to make the detailed decisions about your business precisely because it’s your business, and your business serves your clients.

A business owner, by definition, needs to take ownership, and that means finding the courage to act.

Effective advice-seeking vs inertia-inducing thinking …

Here are 2 short case studies that demonstrate the difference between effective advice-seeking and inertia-inducing thinking. These are fictional but are based on conversations that I’ve had with real new starters.
Effective advice-seeking
Ali has decided to set up a proofreading business. Let’s assume he’s completed high-quality training, and followed through with a mentoring program. In the course of his business planning he's recognized the value of having a website that can operate as his shop front.

In the process of building the website he reaches out to editorial colleagues whom he’s met via his national editorial society and online editorial forums. He asks them about their experiences of website building and the choices they’ve made:

  • Which host do you use and have you found it reliable?
  • Have you paid for a custom domain name and email address, and if so why?
  • Can you recommend specialist articles on effective webpage layout that helped you to maximize the impact of your message?
  • Did you hire a professional designer or did you use predesigned templates? If the latter, were you able to customize them with little or no technical knowledge?
  • What are your favorite plug-ins and widgets?
  • Do you blog? If so, is your blog separate from or connected to your business website?

Ali’s colleagues provide a range of responses.
  • Several different self-build hosts are discussed (e.g., WordPress and Weebly). Some hired specialists to do the design for them; others felt more technically competent to customize inbuilt templates. Ali feels confident in doing some basic customization and so elects to use a WordPress theme.
  • There is consensus that having a custom domain name is good professional business practice but there are diverging opinions on custom email addresses. Ali considers his budget and decides that the value added by having a custom domain name is well worth the annual fee. And although there is no consensus about having a custom email address, the additional cost that the host charges for the custom email address is marginal and within his budget, and he believes it will consolidate his branding.
  • Ali has been offered several useful links to online articles about effective webpage layout. He reads this guidance and applies some of the key learning points to his web copy.
  • Many different widgets and plug-ins are talked about, and initially he selects two free ones that are not included in his predesigned template but which he feels will enhance his visitors’ ability to navigate his site.
  • The blogging discussion is lengthy and insightful thread that gives him much food for thought. The responses show that a properly asked question can lead to the acquisition of even more important information than direct answers to the original question. In this case, one theme emerges: it takes a lot of effort to maintain a dynamic blog. Ali finds this instructive and makes a note to put the issue on hold until he has completed the task of building the service element of his website.

Overall, the answers to Ali’s questions supply him with insights into his colleagues’ experiences. And although the decisions he makes are influenced by these experiences, his final choices need to be based on his business requirements.

These might be the same, similar or different to any one of the colleagues who contributed to the discussion.

Inertia-inducing thinking
Josh, too, has set up a proofreading business. Like Ali, he’s completed the requisite training and believes he has the technical know-how to provide a high-quality service. Josh is seeking similar guidance to Ali, but he frames his questions differently and in a way that could lead to inertia.
​
  • Which host should I use? Which is the most reliable?
  • Should I pay a designer and how much will it cost? Or should I do it myself?
  • How many pages/tabs should I have, and how should they be labelled?
  • How much information should be on each page?
  • Which subject specialisms should I list?
  • Which plug-ins are essential and which are the best?
  • Which color scheme should I use?
  • How long should my portfolio be?
  • Must I have a blog and, if so, what should it be about?

The answers to Josh’s questions are just more questions because:

  • No one knows which host would be most suitable for him; they only know which host worked best for them. Several are mentioned, but there’s no definitive answer.
  • No one knows whether Josh should hire a designer or self-build because they don’t know anything about his technical skills or budget.
  • How many tabs he will need, and how they should be labelled, will depend on what he’s selling, what he wants to say, and to whom he is communicating.
  • Which subject specialisms he lists will depend on the clients he wants to target and his own particular knowledge base.
  • Preferences for color schemes are highly subjective and should be considered in relation to a unique brand identity.
  • Decisions about portfolios will depend on what he wants to communicate and to whom.
  • Whether he should blog or not will depend on the time he has available, the information he wants to share, and the readership he wishes to attract.

Because Josh’s questions focus on the detail of his business requirements, which are known only to him, he doesn’t receive any definitive answers. As a result, he is paralysed by indecision.

While Ali’s website is now live, and operating as a shop front that he can link to via a number of other online platforms (e.g., Facebook, Twitter, Yell, and several specialist editorial directories), Josh is still digitally undiscoverable because he’s waiting for other people to make the decisions for him, decisions that are based on a business that isn’t theirs.

Too many cooks …

Even a well-asked question that generates lots of responses can be problematic for the new entrant to the field because they don't have enough experience to evaluate the usefulness of the responses.

In Ali’s case, 15 colleagues could advise having a separate blog, and 15 could advise attaching a blog to his business website. But how does he work out which is the best approach for his editorial business?

Professional networks are fabulous resources, often rich in content, but we need to recognize that the responses we receive to well-asked questions are still dependent on who’s online that day, who bothers to join in the discussion, and what their particular experiences are.

Sometimes there are too many cooks in the kitchen; sometimes the best cooks aren’t even in the kitchen. This can lead to confusion rather than clarity.

If you’re a new entrant to the field who’s asking lots of good questions but feels overwhelmed by the diverse opinions on offer, consider consulting a business coach or mentor who can spend time focusing specifically on your business requirements and help you sift through the all the advice you’ve received.

There’s no one true way to furnish a house …

As the two examples above demonstrate, there’s no single way of building and designing an effective website.

When we look at various successful editorial professionals’ websites, we see that there are a hundred different ways to do it. None of these is right or wrong; they’re just different ways that people choose to express the information they want to communicate to a client base.

We each have to work out what we want to say and decide whether the information looks appealing, is easily navigable for our readers, and communicates a clear message that says we can provide solutions to our clients’ problems.

In Josh’s case, it’s not about what I think or like – it’s about what what Josh believes his clients will think and like.

This applies to all aspects of editorial business ownership. The editorial business is like a house. More established editorial pros can give us sensible advice on how to locate a plot, dig the foundations, construct the walls, and lay on a roof to prevent us getting wet during rainy days, but only we can furnish our individual houses in a way that suits our financial requirements, our particular skills, our backgrounds, and our clients.

Seek advice by all means, but don’t wait for others to make decisions about the detail of your business.

Research, ask, learn; consult a business coach/mentor if you’re struggling to clarify your thinking. Then place information within the framework of your own editorial business needs, and act.

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.
​

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

3 Comments

Saying no to editorial work without feeling guilty: Part 2

28/10/2014

2 Comments

 
Exercising the right to accept or decline work is, in my opinion, one of the best things about owning one’s own business. And yet some editorial professionals feel guilty about saying no. What's to be done?
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In Part 1, I looked at the reasons for accepting or declining work, how some editorial freelancers talk about feeling guilty, and how those statements stack up against the reality of what’s going on.

Here in Part II, I consider some simple ways of saying no that make it clear that the project is being declined, why this is so, and what the client can do to find an alternative supplier.

​I also explore the dangers of using an over-pricing strategy to deter an unwanted client, and consider how the guilt-ridden editorial pro might place her feelings within an adapted 10/10/10 framework in order to move forward with a decision that’s in her business's best interests.

Ways to say no

​​​There’s nothing wrong with clearly and briefly stating your position to a client. Recall Sills, cited in Part I: Saying no isn't about negativity; it's about positivity (Sills, 2013). What's relevant is not the negative impact on the unwanted client, but rather the positive decision we take as business owners.

The danger, especially with the desperate or emotionally charged client, is to get drawn into lengthy discussions, none of which are billable, about why you don’t want the work. Remember, you own your business, so it’s your choice. 

As several experienced colleagues have pointed out since I posted this article, honesty is often the best policy when giving your reasons for saying no, especially in the case of a client with whom you've had previous difficulties, because it enables them to learn from the experience, too. 

However, I do appreciate that for those who are prone to feelings of guilt, being honest about past problems can be so awkward as to cause even more stress.

​If it's the case that you would find being honest stressful, or you're worried about 
hurting your client’s feelings, you could choose an alternative stock answer to decline a project in a way that makes it clear that you’ve made your decision and the discussion is closed.

Examples of stock answers for saying no might include:
  • “Thanks so much for getting in touch. I’m really sorry but I can’t take on this work because I’m fully booked. I recommend the following keyword-searchable directory of editorial services <insert your link>. This will enable you to find someone who has the required availability.” (As one colleague pointed out, though, this could still backfire if your customer says that they are prepared to wait. This option is probably unwise for the customer who is already known to you.)
  • “Many thanks for the opportunity to quote. Unfortunately I won’t be able to proofread this project for you. I’ve assessed the sample provided and feel it requires a deeper level of editorial intervention than I’m able to provide; I believe it would be in your best interests to seek the assistance of someone with extensive experience of <insert skill set>. You might find it useful to refer to these guidelines <insert your link> for clarification on the differences between proofreading and other types of editing. I trust this helps and wish you success in your search.”
  • “I’m sorry but existing professional commitments mean that it’s impossible for me to take on this project within your desired time frame. I appreciate that you’re desperate for help but rushed work is poor work, and I never agree to carry out poor work for a client. I recommend the following keyword-searchable directory of editorial services <insert your link>. This will enable you to find someone who has the required availability.”
  • “My apologies. I no longer work on [Master’s dissertations/PhD theses/journal papers/other market sector]. I recommend the following keyword-searchable directory of editorial services <insert your link>.”
  • “Thanks for getting in touch – it’s nice to hear from you again! I understand the difficulties you’ve had with past proofreaders working on your self-published novels, and appreciate your letting me know how much you value my work. However, my business model has changed in recent months and I’ve made the decision to work only for mainstream publishing houses. It’s therefore with regret that I have to decline your request. For the record, I’m delighted to have had the opportunity to work on X and Y with you, and wish you continued success with your publishing journey. I’d recommend the following keyword-searchable directory of editorial services <insert your link>. This will enable you to find an alternative supplier who specializes in working with independent novelists.”

  • “Many thanks for your reply. I’m sorry that my quotation for proofreading services doesn’t fall within your budget. My quotation outlined in detail why I costed the project as I did. In response to your request for a discount, any downward movement in the price would only result in a downward movement in quality, and I’m sure neither of us want to proceed on those grounds. I therefore wish you well in your search for an alternative supplier.”​

Caution with the over-pricing approach

​If you are contacted by a client with whom you don’t want to work because of reasons other than price, deterring them with an approach that you believe will price you out of their market can backfire horribly. This is because you don’t actually know what they are prepared to pay until they have accepted or declined your quotation.

Let’s imagine the following fictional example:
​
  • I’m contacted by an academic author who wants me to proofread several journal papers. I worked with this academic seven months ago.
  • The experience was awful. The client did not adhere to the timing parameters of our agreement throughout the process; displayed threatening and bullying behaviour by email on four occasions; telephoned me outside business hours eight times – despite clear statements in my signed-off terms and conditions and verbal statements during these telephone calls that this was unacceptable; and paid her final invoice a month late.
  • Under no circumstances do I wish to work with this client again. In her most recent email she’s begged me to take on the proofreading, emphasizing how much value I brought to the table when we last worked together and stating that she doesn’t trust any other proofreader to do the job. High praise indeed, but it’s water off a duck’s back. I don’t want the work.

​I decide to price myself out of her market. I’d previously charged her £20 per hour for proofreading (which I accepted based on the bulk volume of the work).

She’d negotiated me down from £23 per hour so I think I have a good sense of her top line. In order to deter her, I tell her that since we last worked together my rates have increased and I now charge £40 an hour – double the rate she paid seven months ago.

To my horror, she accepts my quotation, telling me that I’m worth every penny. Now I’m stuck. It was never about the money for me; it was about the stress.

The problem is that I didn't close the discussion – and having left the door open, she’s stepped through it.

Now I have another decision to make: either I take on stressful work that I don’t want, or I have to go back and change my story, offering her a different reason: for example, that having checked my schedule, I can’t do the work after all but that I can point her in the direction of a good directory from where she can secure an alternative proofreader.

This response implies that I didn't check my schedule properly in the first place, which is neither professional nor believable. I should have used the scheduling reason in the first place.

​Instead, I’ve wasted my time and my client’s time. I may not want to work with her but that doesn’t mean I shouldn’t respect that her time is precious too. I've also unnecessarily extended the correspondence.

Placing guilt in a 10/10/10 framework

​​If you’re the kind of person who struggles to say no to clients, try looking at it through a different lens. Business writer Suzy Welch’s 10/10/10 model (cited in Heath and Heath, 2013) asks us to consider how a difficult decision will make us feel in 10 minutes, 10 months and 10 years.

In the case of editorial work, I think the time frames could do with being tweaked a little but the principle stands.

Imagine you were to say no to one of the clients discussed in Part I (the strapped-for-cash client, the time-poor, emotional client, the manipulative client, or the inexperienced client).
​
  • How would it make you feel in 10 minutes?
  • How would it make you feel in 10 hours?
  • How would it make you feel in 10 weeks?

​If you’ve a tendency to feel guilty about declining work, you’ll probably still feel guilty 10 minutes later. In 10 hours you’ll probably feel relief that you stuck to your guns and kept your business schedule open for the kind of work that you need/want to take. And what about in 10 weeks? It’s likely that you’ll have completely forgotten the correspondence altogether.

Summing up

​​If you're encumbered with feelings of guilt when declining work, here’s a summary of tips to help you say no with confidence:
  1. First of all, remind yourself that you own your own business so you get to decide. Your needs and wants come first. If the job doesn’t work for you, for whatever reason, it’s your right to say no. Indeed, you are obliged to respect your own professional needs because otherwise you are no longer operating as if you own your business, but instead as if the customer owns it.
  2. When responding, thank the client and state clearly that you can’t take the job.
  3. Explain why you can’t take the job. If you’re sure you don’t want the work, take care to close the door.
  4. Direct the client to a resource where alternative suppliers can be found.
  5. If the client tries to force the door open again by emotionally manipulating you, and you have already made your position clear, either ignore the correspondence or, if you must, reply, clearly repeating points 2, 3 and 4. Standing firm at this point is essential.
  6. If guilt is still holding you back from making a decision that you think is in your business's best interests, use an adapted version of Welch’s framework and ask yourself, “How will saying no make me feel in 10 minutes, 10 hours and 10 weeks?” If declining the project feels difficult now but you think that in 10 hours and 10 weeks it won’t be an issue, acknowledge your guilt, then gently move the emotion to one side and say no anyway.

Let’s end with another quotation from Sills (2013): “Wielded wisely, No is an instrument of integrity and a shield against exploitation. It often takes courage to say. It is hard to receive. But setting limits sets us free.”

We are the owners of editorial businesses. We set our own limits. We accept or decline work on terms that suit us, and are free to do so without drama, fear or guilt. This is nothing but normal business practice.

Further reading
Broomfield, Liz (2013). When should I say no? (Libro Editing)
Heath, Chip, and Heath, Dan (2013). The 10/10/10 Rule for Tough Decisions (FastCompany.com)
Sills, Judith (2013). The Power of No (Psychology Today)

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

2 Comments

Saying no to editorial work without feeling guilty: Part I

27/10/2014

5 Comments

 
Exercising the right to accept or decline work is, in my opinion, one of the best things about owning one’s own business. And yet some editorial professionals feel guilty about saying no. What's to be done?
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Reasons for withdrawing from a project

Some of us have experienced a situation where we have to withdraw from an ongoing project because of scope creep.

Here, the originally agreed terms of the work have been breached by the client, rendering continuation of the project non-viable unless new terms can be negotiated that are acceptable to both parties.

​This demonstrates why it’s important to clarify the parameters of any editorial project before an agreement is made to carry out the work. 

How to pull out of existing project work is beyond the scope of this article. Here I’m focusing on saying no to the offer of editorial work prior to commencement of the project, and how guilt should not be part of the editorial business-owner’s decision to so.

In Part I, I look at the reasons for accepting or declining work, how some editorial freelancers talk about feeling guilty, and how those statements stack up against the reality of what’s going on.

In Part II, I’ll consider some simple ways of saying no that make it clear that the project is being declined, why this decision is being made, and what the client can do to find an alternative supplier.

I’ll also explore the dangers of using an over-pricing strategy to deter an unwanted client, and consider how the guilt-ridden editorial pro might place her feelings within an adapted 10/10/10 framework in order to move forward with a decision that’s in her business's best interests.

Reasons to decline a project

​I might decline a project for one, or several, of the following reasons:
​
  • The customer wishes to pay a fee that is lower than I am prepared to accept. The fee she is prepared to pay doesn’t meet my required (what I need to earn) and desired (what I want to earn) hourly rate.
  • The time frame for the project is tight, given my existing work schedule and my non-work commitments.
  • I feel uncomfortable with the subject matter.
  • My initial assessment of the work indicates that the project isn’t ready for proofreading; it needs a level of editing that I don’t feel qualified to provide.
  • I’ve worked with the customer on a previous occasion and, based on that experience, do not wish to continue the business relationship. Problems might have included late payment, changing the terms of the project mid-way, overstepping professional–personal boundaries, untimely/erratic communication, etc.

Reasons to accept a project

I might accept a proofreading project for one, or several, of the following reasons:
​
  • The customer offers an acceptable fee. Or, even if the fee is below my desired and required hourly rate, I enjoy working for that customer and can afford to accept the fee offered because the achieved hourly rate for my business as a whole is high enough to accommodate my choice.
  • The time frame is tight, but I’m excited about the project and find ways to move things around in my schedule such that I can fit it in.
  • I have extensive experience of working on the subject matter. Or the genre/client type may be one that I wish to gain experience of working with because I wish to expand my market. The proposed project is an opportunity to explore a new client base and build a portfolio in the sector. 
  • The work has been professionally copy-edited and is ready for proofreading. The client understands the different levels of editorial intervention, and our expectations of what I will be doing with the text are mutually acceptable.
  • I’ve worked with the client on previous occasions and found the business relationship to be rewarding. We both agree on the parameters within which the work will take place. The customer pays on time, behaves professionally, communicates clearly, and adheres to the original terms of the contract.

​See also Liz Broomfield’s (2013) discussion of what kinds of work you might say no to at various stages of your business’s development.

It’s my business and my choice

​Whether I accept or decline, the choice is mine. I’m not bound to carry out editing work that, for whatever reason, I don’t wish to do.

There’s no boss telling me that our company is contractually bound to do A or B, or that I must work for X, even though I find dealing with X stressful, intimidating, infuriating, or upsetting.

I choose the hours I need/wish to work. I choose the type of editorial work I carry out (in my case, proofreading). I choose the material I feel comfortable with. I decide whether a fee is acceptable based on my needs and wants.

Ultimately, I can decline a project for no other reason than I simply don’t fancy doing it. End of story.

​Feeling guilty

​Despite having control over the choices they can make, it’s not uncommon to hear editorial freelancers say they feel guilty about not accepting a job:
​
  1. The strapped-for-cash client: 'I really don’t want to lower my fee, but I know the author is really strapped for cash and I feel guilty about not offering a discount. What would you do?'

  2. The time-poor and emotional client: 'Her supervisor says she needs to resubmit an edited version by next week. She’s in a bit of a state and has begged me to help her. There’s no way I can do what needs to be done in that time frame but she just called again and was in floods of tears. I feel so guilty. What should I do?'

  3. The manipulative client: 'I’ve worked with X before and it was a bit of a nightmare, but she says she trusts me and doesn’t want to work with anyone else. She had bad experiences with proofreaders before she met me and is adamant that it’s me or nobody. I feel guilty turning her down. Help!'
    ​
  4. The inexperienced client: 'The work is a mess – it needs rewriting, not proofreading. He’s new to this and I feel guilty about telling him I don’t want the job but I don’t have the time to explain to him what the problems are because I wouldn’t be able to bill him for this. Any advice, please?'

​In all of the above, the story is of the problems being faced by the client if the editorial pro turns down the work. However, we as business owners need to flip things around and look at the situation from our own point of view.

The reality ...

Now let's look at the above 4 scenarios from the perspective of the editorial business owner:

The strapped-for-cash client
The issue here is not that the author is strapped for cash. Rather, it’s your own cash flow and overall economic needs that need to be assessed.

We’ve all been strapped for cash. Having limited financial resources means we have to forego luxuries and save up for necessities. I’m too strapped for cash to buy a Ferrari so I’ve foregone this luxury and settled for a Ford Focus.

I need a new printer but the one that would best suit my needs is priced higher than my budget. I’m not asking the sales assistant in Staples to reduce the price because I’m strapped for cash. Instead I’m saving up because it’s an important requirement for my business.

If your client can’t afford what you need to earn and want to earn, they need to forego your services or save up. If you want to negotiate, do so, but guilt isn't a good enough reason go down this path. Rather, it’s about making a professional decision concerning what you are prepared to accept, based on your financial requirements, for the services you offer. 


The time-poor and emotional client
If you can’t do the job in the required time frame because the client didn’t give you enough notice, feeling guilty won’t expand the number of hours available in a work week! You know what time you have available.

Either the job is doable or it’s not. Accept or decline accordingly. Most of us find ourselves in situations with friends and family where emotional manipulation comes into play – that’s the stuff of personal relationships. Save your emotions for those you love.

​With the client, the relationship is professional, not personal. If a client tries to manipulate you emotionally, then they, not you, should be feeling guilty. If you don’t want to find a way to accommodate the client because it would have a negative impact on your work/home life, thank them for contacting you, state clearly and briefly that you are not physically able to take on the work under the time parameters offered, and close the correspondence.


The manipulative client
The client’s previous bad experiences are not relevant. It’s your previous experience that is relevant. One of the benefits of owning your own business is precisely the fact that, unlike when you’re an employee, there is no compulsion to work with people who make you feel as if you are being manipulated, with people whose problems become your problems.

​Guilt isn't a good enough reason to take the work. If you don’t want to work with someone, decline the project.


The inexperienced client
If the work doesn’t fall within the parameters of your service provision, it’s not your fault that the client doesn’t understand this. Feeling guilty won't improve their awareness. Instead, decline the work and guide the customer towards one of the many free resources available online that provide clear advice. Most national editorial societies have such guidelines.

‘No’ isn't negative ...

​Psychologist Judith Sills (2013) argues that 'No – a metal grate that slams shut the window between one's self and the influence of others – is rarely celebrated. It's a hidden power because it is both easily misunderstood and difficult to engage' and 'it is easily confused with negativity'.

So, when we decline work, we need think of the decision not in terms of negative impact on our clients, but rather in terms of the positive impact on our editorial businesses. 

In Part 2, we’ll look at ways to communicate an uncomplicated 'no' message, and consider an adapted version of Suzy Welch’s 10/10/10 framework that should help the guilt-ridden editorial pro to say no with greater confidence.

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

5 Comments

Finding the courage to explore new editing and proofreading markets

20/9/2012

2 Comments

 
Experimenting with new editing and proofreading markets is not just about bringing in the money; it’s also about opening yourself up to new opportunities and experiences.
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Are you a creature of habit?

I’m a firm believer in not putting my eggs in one basket.

I’m also a creature of habit.

There was a time when most the prospective clients who contacted me were similar to my onboarded clients: academic publishers. I knew this market well – I understood its language; I was familiar with its processes; and the expectations of what the work involved were understood by me and the presses for whom I worked.

Taking on work in areas that were unfamiliar felt somewhat daunting. Questions that plagued me included:

  • How much should I charge?
  • What’s the going rate?
  • How long will the work take?
  • Will these clients use terms such as 'proofreading' or 'editing' in the way I use them?
  • Will I be comfortable doing the work? 

And for a long time if felt easier to stay in my comfort zone, especially since I enjoyed the work.

But every now and then it doesn’t hurt to take a punt. After all, the best-case scenario is that you find a new niche – another string to your editorial bow – while the worst-case scenario is simply that it doesn’t work out. And, really, what's wrong with that?

A. What if the work doesn’t suit you?

The great thing about being a freelance business owner is that you can always close the relationship if things don’t work out as planned.

And even if your hoped-for long-term business relationship ends up being rather shorter than expected, you can still notch up the completed work to experience and use the knowledge you’ve gained to inform your future choices.

​So if the work doesn't suit you, no problem. At least now you know.

B. You like the work but the financial return is much lower than expected

Perhaps you find it easy to estimate how much time work from your existing client base will take because it’s a market with which you're familiar. Quoting for work outside the field is far harder for all of us.

So, what if we make a mistake and seriously under-quote?

One way to avoid this is to offer a trial rate that you’ll honour for the first few projects, but suggest the possibility of reviewing the fee structure a little further down the road once you’ve completed one or two pieces of work.

If you haven’t gone for the trial option, and find that the work is taking much longer than expected (causing your hourly rate to plummet), don’t beat yourself up about it. Contact the client and explain the situation, stating that, of course, you’ll honour the original quote for the initial pieces of work supplied but that if the relationship is to continue you’ll need to review the price with them.

In this situation it may be that the client decides they can’t afford your proposed new rate. That’s fair enough – at least the discussion is open and honest.

Make sure you:
​
  • give a careful breakdown of the work you’ve done
  • state how long it’s taken
  • give  the reasons why you believe you initially underestimated
  • explain why, in order to do the best job for them, you want to review matters,

That way, your client will appreciate your professionalism and see that you’re not trying to rip them off. And even if things don't work out on the price front, you'll be able to close the door to each other on good terms.

Of course, there's always the negotiated compromise. You can ask them to make their best offer and decide whether you can live with it. The experience you’re acquiring and your enjoyment of the projects might mean that you’re prepared to take a bit of a hit (though not one that makes you feel as if you are being exploited).

Compromise isn’t for everyone, but it is an option.

C. What if the work’s not what you expected?

So you thought you were proofreading but actually you’re editing.

Or you thought you were editing but actually you’re writing.

Or perhaps you were expecting monthly projects of a couple of thousand words and you’ve ended up with a tome on your desk (or in your inbox).

​Ask yourself the following: 

  1. Do you want to do the work as it now stands?
  2. Are you fit for purpose? Can you actually do what the client needs and by when they need it, regardless of your initial expectations?
  3. Is the agreed rate in line with what you feel is fair for the job you’re doing and the time it’s taking?

If the answer to (1) is no, then inform your client as soon as possible that the job’s not for you. That way they can find a replacement.

If you’re okay with the work but the answer to (2) is negative, then you need to take the same action – tell the client that you’re sincerely sorry but you don’t feel the job is within your skill set; or, if it is but the deadlines are unmanageable, give them the heads-up immediately. In the latter case you may be able to set up new arrangements whereby the time frames are workable.

If you still want the work and you’re fit for purpose, but you’re unhappy with the rate (3), it’s time to have the open and honest conversation outlined in section B, above.

Many an editorial freelancer has been surprised at how receptive clients can be to procedural or rate reviews as long as the conversation is timely, polite and expressed in a way that acknowledges their needs. If your work is of high quality, your client may just bend over backwards to make the relationship work.

2026 update: The punt I took, and where it led

Back in 2014, one of my social science publisher clients referred me to her production manager friend who worked for a trade publisher. It's how I got offered my first ever fiction proofreading gig. I asked myself all those questions about capability, price and time. 

Self-doubt tapped me on the shoulder. Impostor syndrome whispered in my ear. I took the job anyway because it was an amazing opportunity. I decided I didn't care if the fee ended up being rubbish ... the book I was being offered by a big-name author would look so good in my portfolio that I couldn't pass up the chance.

In other words, I took a punt. And that punt led to more fiction proofreading work from publishers. And that led to more fiction editing work with indie authors. And that led to me editing only fiction. Until that led me to specializing in only one particular genre of fiction. 

Now that's all I do – stylistic line editing for indie authors writing crime fiction, mysteries and thrillers. A punt evolved into a purpose. A chance evolved into a choice. I don't just line edit this genre; I teach others how to, with my books and courses. And that chance diversification has become a niche specialism that's at the heart of my brand identity. 

Summing up

Taking a punt brings up all sorts of unexpected pleasures, but sometimes a little pain, too. Good communication framed by honesty and immediacy will make the journey less bumpy.

​Whatever happens, as an editorial colleague once told me, 'There’s no point in getting one’s knickers in a knot over it. You win some and you lose some in this gig!'

If you love what you're doing, great. But if something comes your way that feels like it might be interesting but you're holding back because it feels risky, consider whether it's worth a punt. You never know where it might take you.
​

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

2 Comments

How professional editors and proofreaders can overcome loneliness

30/1/2012

18 Comments

 
Working alone doesn't have to equate to isolation. Here are some tips and reassurance for editors and proofreaders who crave company or revel in solitude.
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‘Solitude vivifies; isolation kills.’

Joseph Roux (nineteenth-century priest and poet)

Alone or isolated?

I worked in an office for nearly fifteen years before I set up my editorial business. I’d stop and chat with friends and colleagues by the water cooler or coffee machine. There was always someone to talk to.

Sometimes it was difficult to knuckle down to the job, so social was the environment.


Now that I’m freelance, I work from home. I don’t have colleagues in the traditional sense. I’m working on my own from 10 am until 5 pm.

Non-freelancers have frequently asked me how I 'deal with the isolation', and are often surprised when I reply, 'I don’t feel isolated.'


The experience is certainly different from that of my prior office life and it requires a different mindset, but need it be isolating? Or was Roux onto something when he reminds us of the different ways of being alone?

​I asked some of my freelance editorial colleagues about how they manage a life of working from home.


The following is a summary of our collective wisdom on how to generate your very own freelance water cooler when you need it, and bathe in the quietness when you don’t. 

The rewards and challenges of freelancing

Many of us become freelance because it suits our needs – moving house, moving country, redundancy, parenting, disability, and caring for dependents are just some of the reasons why people move their work base from the office to the home.

​These changes can bring rewards but also challenges, forcing us to withdraw from the traditional and easily accessible friendship and professional groups that we’d previously relied on.


Some of the contributors to this article highlighted how having young children has provided them with much-needed human contact at the school gates. 

But many of us still miss the office banter, the colleague element, what one editor referred to as: '... ​those people who do the same or similar jobs so you can swap and share ideas: the manager who always supports your ideas; the people who are there to confirm your decisions; the security of responsibilities understood; and the confidence of knowing how to do the job.'
​

So here are some options for you to consider.

Option 1: Explore online networking opportunities

Editorial association forums and social media platforms all come up as recommended spaces for connecting with like-minded colleagues in similar working environments ... a place to meet, chat, share ideas and let off steam.

Those with private messaging functions are especially popular. I particularly like WhatsApp and Slack for having conversations with a small group of trusted colleagues.

​Using online networking spaces means you don't ever have to feel like you’re working on our own even if there's no one else in the room.

Option 2: Join a professional body and volunteer

Joining your national editorial society (eg the Chartered Institute of Editing and Proofreading) or editing-adjacent associations (eg the Society of Young Publishers) could be a critical first step in accessing colleagues who face the same professional and personal challenges as you, as well as providing excellent social and learning opportunities. 

They may have committees, task forces, advisory/working groups, tutoring teams, a governing body or peer-to-peer mentoring programmes that you can participate in.


Since 2020, I've been a member of the Chartered Institute of Editing and Proofreading's Council (its board), and that's meant I have daily access to other editors and our staff team. I don't just learn a ton from those people. I really like them too. They've become friends, and those relationships will stretch beyond my term of service. Perhaps you, too, could volunteer for similar roles.

Of course, you needn’t limit yourself to publishing folk. Says one editor: 'I’m also looking into various local small business networking groups – there seem to be quite a few nearby that are specifically for women or mothers.'

Another colleague is pursuing an MA, which gives her valuable face-to-face time with adults. Others have taken a series of part-time jobs, which give them additional income and social contact with other people.​

Option 3: Try face-to-face meetups

The other favoured resource for combating feelings of loneliness is the good old-fashioned face-to-face meetup. It requires a lot more effort than dipping into LinkedIn or Facebook, but the rewards can be huge.

Again, this doesn't have to be publishing-based. It could be a hobby-based group such as a local choir, knitting group or book club. 

If you do want contact with people who do what you do, find out if your national editorial society has a regional branch or chapter that's accessible to you. If it doesn't, consider setting one up.

​Option 4: Embrace café culture for company without complications

One colleague suggests a change of scenery: 'Scope out a decent coffee shop – having the odd couple of hours working in a different environment with people around makes you feel a lot less isolated and a lot more like you're just your own boss.'

​Even if you’re not directly interacting with other people in a particular place, that time spent outside your usual work space is an effective refresher.

You can even incorporate your java time with your work – the café may not be the best place in which to do editorial tasks that require deep concentration, but it could be a space where you can catch up on emails, invoicing or any of your more general house-keeping tasks.


I have an editor friend who's a member of a silent book club that meets weekly in a café. What that means is that they don't discuss the books they're reading ... in fact, they don't discuss anything at all. They simply meet, sit together and read their own books. It's company without complications.

If that sounds like your bag, search online to find out if there's anything like that in your area.

Option 5: Experiment with co-working

​Co-working is where freelancers meet up to work alongside each other. This could be in a dedicated co-working office space, something more informal like a cafe, or online via Zoom or Teams.

Doing that helps you feel less isolated because you can pick each other's brains, bounce ideas off one another and so on. Like the silent book club, you might all agree to keep the chitchat to a minimum and use the experience as an opportunity just to work in a less solitary environment.

​One colleague emphasizes how there's less pressure to promote yourself in these situations. Instead, it provides a bit more of an office atmosphere than a networking atmosphere.

And this approach could just be the thing to get your creative juices going. Read these articles for insights into how other types of professionals have seen their businesses benefit as a result of being in a co-working space:

  • Innovation and Collaboration: How Coworking Spaces Foster Creative Thinking
  • 10 Ways Coworking Spaces Foster Innovation and Business Growth

Option 6: Ditch the humans and hang out with the small furries​

Having a dog or cat in the home office really can combat feelings of isolation. No, they won’t be able to bounce business ideas around with you. Nor will they advise you on how to deal with the frustrated author of the book you’re editing, but pets still make wonderful companions.

​My trusty Lab is always ready with a tail wag whenever I’m feeling pressured by a deadline or tackling a particularly demanding editing job.

Plus, as one colleague remindes us, dog walkers are usually sociable, and you get to work on your health – which keeps you business-fit and body-fit. And as we all know, a bit of exercise is wonderful for mental wellbeing.

​Oh, and did I mention that pets keep your feet warm in winter, too?

More options ...

If you don’t fancy any of the above, consider the following:

  • Turn on the radio for a while – listen to a talk show or music. 
  • Pop outside for a few minutes for some fresh air and get some natural light on your face – things always seem a little rosier afterwards.
  • Take a short walk, preferably on a soft surface like grass or sand. 
  • Phone a friend, partner or family member and a have a chat or arrange a meetup. 
  • And if all else fails, one of my editor contributors (with tongue firmly in cheek) reminds us that there’s always online war gaming … so wake up your avatar and grab your lightsaber. Different strokes for different folks, as the saying goes.

Is being alone such a bad thing?

Here's one editor's take on working alone: 'Why assume isolation is bad? I don't miss the office politics, formal clothing, jockeying for time off, etc. I'm not so much antisocial as one who enjoys quiet time alone, so freelancing at home is ideal in that regard.'

It's a good point. Freelancing from home does require a different mindset, but once you’re in it, it can be quite hard to revert to old ways of working.

Here are two more perspectives from editors embracing the solitude:
​
  • 'I can get so much work done just focusing at home, and taking breaks only when I need – or don't need – them.'
  • I love being able to shut myself away from the world and have my own space where I can beaver away at my own pace.'

​In an illuminating article in the New York Times Sunday Review, 'The Rise of the New Groupthink', Susan Cain reminds us that being alone, and enjoying the attendant privacy and freedom from interruption, can be an intensely creative and rewarding experience.

Many of us do need our water coolers, online or off, but we can also enjoy the solitude that our freelance homeworking status brings us.  

About Louise Harnby

Louise Harnby is a line editor, copyeditor and proofreader who specializes in working with crime, mystery, suspense and thriller writers.

She is an Advanced Professional Member of the Chartered Institute of Editing and Proofreading (CIEP) and co-hosts The Editing Podcast.

  • Get in touch: Louise Harnby | Crime Fiction & Thriller Editor
  • Connect: X @LouiseHarnby, Facebook and LinkedIn
  • Learn: Books and courses
  • Discover: Resources for authors and editors

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